Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
That's great you were able to speak with someone! Just to let you know, when you certify for those missed weeks, make sure you answer "Yes" when it asks if you were ready, willing and able to work during those weeks. Some people mistakenly say "No" because they're thinking about their current situation rather than the week in question.
Thanks for the tip! I definitely would have been confused by that question.
FINAL UPDATE: It worked! I was able to certify for all my missed weeks this morning, and the system is now showing those payments as "pending" with a release date of next Tuesday. Such a relief! Thanks everyone for your help.
Congrats! Always nice to hear when someone actually gets their problem solved with the unemployment system!
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Just a friendly reminder that if you have questions about other government assistance programs that might be available while you're receiving unemployment benefits, you can check the NY.gov website for comprehensive information about complementary services.
That's actually really helpful advice. When I was struggling with my unemployment claim last month, I found out I qualified for some other assistance programs I didn't even know about. The NY.gov site has everything linked.
ok but can we still post about problems with the unemployment website or is that considered off topic??? sometimes i need help figuring out which buttons to click
Questions about the NY unemployment website, application process, and claim management are definitely on-topic and welcome in this group! That's exactly what we're here for.
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I had a whole different issue with my claim last year but I just wanted to say I feel your pain with the endless phone calls. The NY unemployment system is seriously the most frustrating thing I've ever dealt with. Hang in there!!
UPDATE: I tried the Claimyr service that someone recommended above and it actually worked! Got through to a real person at NYSDOL in about 25 minutes. The agent was super helpful once I explained everything. She did a three-way call with KeyBank and confirmed my address was different in their system. They're expediting a new card to me that should arrive in 3-5 business days. Such a relief to finally have this resolved! Thanks everyone for your help and suggestions.
That's awesome! So glad it worked out for you! It's crazy how something that should be simple turns into such a nightmare, but glad you finally got it resolved.
Great news! And definitely follow through on setting up direct deposit to your personal bank account once you get the card - it'll prevent this from happening again in the future.
Isaac Wright
Just an important update for anyone following this thread: For tax year 2024, NY unemployment has actually extended the availability of 1099-G forms until May 30, 2025 due to the widespread system issues. You can also request your 1099-G information by sending an email to 1099G@labor.ny.gov with your full name, last 4 of SSN, and phone number. They're supposedly responding to these requests within 72 hours now with secure document links.
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Benjamin Carter
•This is incredibly helpful! I'll try the email option today. Good to know they've extended the availability timeline too - at least they're acknowledging the problems.
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Amelia Dietrich
my roommate just said we can also go to the unemployment office in person and they'll print the tax forms right there! might be faster than waiting for mail
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Benjamin Carter
•Oh that's perfect! There's an office about 20 minutes from me. I'll try calling first thing tomorrow, but if that doesn't work, I'll just go in person. Thanks everyone for all the helpful suggestions!
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