NY unemployment backpay for missed weeks - anyone actually received it?

yep same thing happend to me, they said i wasnt certifying for 6 weeks but i swear i was. took them like 3 months to fix it lol

I successfully received backpay last month after a similar issue. Here's what worked for me: 1. Document everything - dates you certified, confirmation numbers if you have them 2. Send a follow-up email after 2 weeks if no response 3. Call and speak specifically with a claims specialist (not just any rep) They may request that you complete Form TC-403B (Request for Backdated Benefits). Make sure to be very specific about which weeks you're missing and provide any screenshots of your online account if possible.

Just to add some context here - this is actually a pretty common system issue in 2025. The NYSDOL upgraded their certification tracking system in January and there have been multiple reports of certification records not being properly linked to claims. The backpay request process should take 10-14 business days according to official guidelines, but with current volumes, many requests are taking 3-4 weeks minimum. Your best bet is to follow up with a call at the 3-week mark. Make sure when you call that you specifically mention you've already submitted the backpay request email and are following up on its status. Ask them for a reference number for your backpay request - they should be able to provide this.

After trying to reach someone at NY unemployment for 3 weeks about my backpay (similar situation, they missed 5 of my certifications), I finally used Claimyr to get through to a live agent. It worked surprisingly well - got connected to a claims specialist in about 20 minutes instead of spending days trying. They found all my missing certifications and approved my backpay on the spot. You can check them out at claimyr.com - they have a video showing how it works: https://youtu.be/Rdqa1gKtxuE Honestly wish I'd known about this earlier instead of wasting weeks trying to get through on my own.

Arent you supposed to print out your certification confirmations? I always take screenshots of everything when I certify just in case. I had a problem last year where they said I didnt certify for 2 weeks but I showed them my screenshots and they fixed it right away.

so i had this issue in january where they missed 3 of my weekly certifications. i emailed and called for like a month with no answer. then i went to my assemblyman's office and they have ppl there who deal with unemployment issues. they fixed it in like a week! try your local rep's office maybe

Quick update on timelines based on recent cases I've seen: For backpay requests submitted in May 2025, NYSDOL has been processing them in about 3-4 weeks. If your request was sent 2 weeks ago, you should follow up next week if you haven't heard anything. When you follow up, ask specifically for: 1. Confirmation that your backpay request was received and is in the system 2. The current status of your request 3. An estimated timeline for resolution 4. A reference/ticket number for your case Keep detailed notes of every call including the rep's name, date and time of call, and what they told you. This documentation can be helpful if you need to escalate the issue.

Just to let you know - I've seen several cases resolved in the past month where the backpay was approved and then appeared as a separate lump sum payment, distinct from regular weekly benefits. So when checking your payment history, look for a separate payment entry rather than assuming the missing weeks will be added to your regular weekly deposits.

my cousin had this problem and she just gave up after trying for 2 months. so sad that the system is so broken

let us know what happens plz! im curious if they actually fix it for you