Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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wait are we supposed to be applying to jobs every day?? i thought it was just 3 per week? now im worried
No need to worry. The requirement is a minimum of three work search activities per week, not per day. Applying to jobs is just one type of accepted work search activity. Others include attending job fairs, networking events, skills workshops, etc. You can find the full list on the NYSDOL website.
UPDATE: I finally got through!!! Used that Claimyr service someone mentioned, and I was connected to an agent in about 15 minutes. Turns out there was an identity verification flag on my account from when I first applied back in May. The agent was able to clear it and release all my payments! They should be in my account within 3 business days. The agent also explained that weird message about exhausting benefits - apparently there was a glitch in the system that was showing an old claim from someone else with a similar name!!! Can you believe that?? So glad I finally got this sorted out. Thanks everyone for your help and suggestions!!
TYPICAL system error!!! Glad you got it resolved but FURIOUS that they make us jump through so many hoops to fix THEIR mistakes!! They should be paying INTEREST on delayed benefits!!
Great news! So glad you got it resolved. This is exactly why speaking with an actual human is so important - the online system just can't handle complex issues. Hope your payments arrive quickly.
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u know what's INFURIATING? when u finally get through to someone & they just tell you to "wait" like that helps pay the bills!!! i bet if THEY weren't getting paychecks they'd fix the system real quick!!!
preach!!! 👏
Update: I tried that Claimyr service someone mentioned and actually got through to a specialist! They explained my claim was pending because my former employer hadn't responded to their inquiry yet (they have 10 days apparently). The agent put a note to expedite once that deadline passes, which is in 2 days. So relieved to at least know what's happening now! Thanks everyone for your help and commiseration. Will update when/if my status changes.
That's great news! And yes, employers have 10 business days to respond to the claim notice. If they don't respond by the deadline, NYSDOL will typically process the claim based on the information you provided. Make sure you keep certifying each week while waiting!
let us know how it goes! fingers crossed for u
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glad u found it! btw if anyone else reading this needs help i had same problem last month, the 1099g is under "unemployment services" then click on "get your 1099g form" NOT in the regular message place
I had the same question last week! Found mine but was confused because the amount seemed wrong. Turns out they don't withhold taxes automatically anymore unless you specifically asked for it, so now I owe a bunch at tax time. Check if yours looks right!
That's an important point. For anyone reading this thread later - you can elect to have 10% federal tax withheld from your NY unemployment benefits, but you need to specifically request this option. For 2025 benefits, you can update your withholding preferences in your online account under "Payment Options." This can save you from owing a large sum when you file next year.
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Zoe Christodoulou
Tax professional here. If your transcript shows code 291 with a future date, that's your scheduled processing date. The refund typically hits accounts 5-7 business days after that date. If you see code 971 followed by 846, that means it's been approved and sent. For those still waiting, please note that unemployment tax refunds for tax year 2024 are being processed through August 2025, so some will wait longer than others. This is normal IRS procedure for adjustments.
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Aisha Ali
•This is really helpful, thank you! I just rechecked and I have codes 291 and 971 on 4/15, then code 846 on 4/22. So that means I should see it around April 22nd?
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Zoe Christodoulou
Exactly right. Code 846 with the 4/22 date means your refund is scheduled to be deposited on April 22nd. You're all set - no need to worry!
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Aisha Ali
•Thank you so much! That's a huge relief. I'll stop checking my account every hour now 😅
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