New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$19.99StandardOne price
$0 upfront. We only hold your card.
No live agent, no charge.

$19.99 is charged only once a live NYDOL agent is on the phone with you.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

UPDATE: Finally got this resolved! I ended up requesting the physical card through the portal as someone mentioned above. Takes about a week but now I can actually use the money. For anyone else dealing with this - don't waste time trying to make the virtual card work for online shopping or transfers, just request the plastic one right away.

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typical government inefficiency lol. glad u got it worked out tho!

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i heard somthing about a special tax break for unemployment in 2025?? anybody know if thats real or just a rumor

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There is no special tax break specifically for unemployment in 2025. You might be thinking of the exclusion that was available during the pandemic years, but that was temporary and hasn't been renewed for the current tax year. All unemployment benefits are fully taxable for 2025 at both federal and NY state levels.

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oh man that sucks!! thx for clearing that up

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Thanks everyone for the helpful responses! I checked my tax return and 1099-G and it looks like my accountant did handle everything correctly. The withholding from my unemployment was included in my regular tax calculations, and I'm getting a refund that was just approved yesterday. I was making this way more complicated than it needed to be! I'm relieved I don't need to file anything else or take any additional steps. I really appreciate all the clarification!

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Glad it worked out! 👍

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i had same problem last month. whats worked for me was calling exactly at 8:01 am (not 8:00, not 8:05) and press options 1, then 5, then 2, then 1 again when prompted. got thru to someone in like 15 mins this way. good luck!!

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Thanks for the tip! I'll try this specific sequence tomorrow morning at 8:01 exactly. Fingers crossed it works 🤞

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UPDATE: I got through!!! Used the 518-485-8589 number at exactly 7:30am and only waited 22 minutes. The agent was actually super helpful and fixed my pending payments. They said there was a "verification flag" on my account that needed to be removed. Should get all my backpay within 3 business days! Thanks everyone for your help!

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That's great news! Glad you got it resolved. Make sure to save that number for future reference. And if you don't see the payment post within 3 business days, call back using the same number and reference the ticket number from today's call.

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Awesome!! So glad it worked out for you!

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my sister works for NY unemployment and she says they get this question all the time!! the stimulus was from federal govt not from unemployment and its not taxed. but your unemployment benefits are 100% taxable so make sure you budget for that next time maybe?

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Exactly right! I always tell people to opt for tax withholding when they first apply for NY unemployment. Much easier than getting hit with a big tax bill later!

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Update: I went back to my tax preparer with all this info and they admitted they made a mistake! They're redoing my taxes for free. Turns out I DO owe taxes on my unemployment income (about $870) but nothing on the stimulus. Thanks everyone for saving me from paying money I didn't need to!

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Great outcome! For future reference, you can always select to have taxes withheld from your NY unemployment payments (it's about 10% for federal and a small amount for state). It makes filing taxes much less stressful since you won't have a surprise tax bill.

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That's really good to know. I'm definitely going to do that this time around.

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Great news! This is exactly why speaking to an agent is so important - they can resolve these issues quickly once you get through. Be very careful with that misconduct questionnaire and answer everything truthfully but completely. Make sure to note that you received no written warnings if that's the case.

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Congrats!! So happy you got it resolved! That must be such a relief!

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