New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

For future reference, if you need to check on payment status when the website is down, you can also call the automated payment line at 888-581-5812. It's often more reliable than the website and will tell you if a payment has been released to your account or debit card.

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That's super helpful! I didn't know about the automated line. I'm saving that number for next time. Thanks!

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That number NEVER works for me!! I just get the 'all representatives are busy' message and it hangs up!

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my friend who works at the unemployment office told me they're upgrading the whole system in phases this year thats why it keeps going down random times lol

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they've been "upgrading" this system since 2025 started and it's STILL garbage. i'll believe it when i see it

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did u check ur payment history on the website? sometimes the money gets released but they dont send u a text or email

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Just checked again - still says pending :( Will keep refreshing though!

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UPDATE: My payments just hit my account! Took exactly 2 days and 4 hours from when the block was removed. All 4 weeks came at once. So relieved right now!

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Excellent news! Glad to hear it was processed quickly. This is consistent with the current timeframes we're seeing for accounts that have previously received payments.

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awesome!! told u it would be quick! 🙌

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anyone know if the id.me verification affects how long it takes? i had trouble with that part and had to do the video call thing

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Yes, if you had to do the video verification through ID.me, that typically adds 3-5 business days to the processing time. The system waits for the manual verification to be completed and then has to sync that information back to your claim.

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UPDATE: I finally received my first payment today! It took exactly 27 days from when I filed my claim. They sent all the back payments at once. Thanks everyone for your help and information - it really helped me stay patient knowing this was normal for September claims. For anyone else waiting, hang in there!

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Great news! Did anything change on your account before the payment went through? Or did it just suddenly appear?

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My account status changed from "pending" to "payment in process" yesterday, and then the money was in my account this morning. No other communication from them at all.

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i heard somthing about a special tax break for unemployment in 2025?? anybody know if thats real or just a rumor

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There is no special tax break specifically for unemployment in 2025. You might be thinking of the exclusion that was available during the pandemic years, but that was temporary and hasn't been renewed for the current tax year. All unemployment benefits are fully taxable for 2025 at both federal and NY state levels.

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oh man that sucks!! thx for clearing that up

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Thanks everyone for the helpful responses! I checked my tax return and 1099-G and it looks like my accountant did handle everything correctly. The withholding from my unemployment was included in my regular tax calculations, and I'm getting a refund that was just approved yesterday. I was making this way more complicated than it needed to be! I'm relieved I don't need to file anything else or take any additional steps. I really appreciate all the clarification!

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Glad it worked out! 👍

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my sister works for NY unemployment and she says they get this question all the time!! the stimulus was from federal govt not from unemployment and its not taxed. but your unemployment benefits are 100% taxable so make sure you budget for that next time maybe?

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Exactly right! I always tell people to opt for tax withholding when they first apply for NY unemployment. Much easier than getting hit with a big tax bill later!

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Update: I went back to my tax preparer with all this info and they admitted they made a mistake! They're redoing my taxes for free. Turns out I DO owe taxes on my unemployment income (about $870) but nothing on the stimulus. Thanks everyone for saving me from paying money I didn't need to!

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Great outcome! For future reference, you can always select to have taxes withheld from your NY unemployment payments (it's about 10% for federal and a small amount for state). It makes filing taxes much less stressful since you won't have a surprise tax bill.

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That's really good to know. I'm definitely going to do that this time around.

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