Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Ravi Gupta
UPDATE: Finally got this resolved! I ended up requesting the physical card through the portal as someone mentioned above. Takes about a week but now I can actually use the money. For anyone else dealing with this - don't waste time trying to make the virtual card work for online shopping or transfers, just request the plastic one right away.
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One important thing to remember: when you do finally reach an agent, make sure to get their ID number or name. This is helpful if you need to follow up later and can reference the previous conversation. Also, if they tell you they're sending a determination letter, note the exact timeframe they give you. If you don't receive it within that window plus 3-5 business days, you should call back. Also, for anyone waiting on payments - once your claim is approved, payments are typically processed on the Tuesday or Wednesday following your weekly certification. Direct deposits usually appear 2-3 business days after processing, while debit cards may take 5-7 business days to receive funds.
Mason Lopez
•That's good advice! I didn't think to ask for the agent's name or ID number. Will definitely do that if I need to call again. She did say I should see the payment hit my account within 2-3 days after my claim is fully processed.
My sister had the same situation last year where she couldn't get anyone on the phone for weeks. Eventually what worked for her was calling right at 7:58am (a couple minutes before they officially open). Apparently their phone system sometimes connects calls slightly early, so she got in before the massive 8:00am rush. Might be worth trying if anyone is still struggling!
Vera Visnjic
•thx for the tip! gonna try this tomorrow morning
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i heard somthing about a special tax break for unemployment in 2025?? anybody know if thats real or just a rumor
Emma Olsen
•There is no special tax break specifically for unemployment in 2025. You might be thinking of the exclusion that was available during the pandemic years, but that was temporary and hasn't been renewed for the current tax year. All unemployment benefits are fully taxable for 2025 at both federal and NY state levels.
oh man that sucks!! thx for clearing that up
Thanks everyone for the helpful responses! I checked my tax return and 1099-G and it looks like my accountant did handle everything correctly. The withholding from my unemployment was included in my regular tax calculations, and I'm getting a refund that was just approved yesterday. I was making this way more complicated than it needed to be! I'm relieved I don't need to file anything else or take any additional steps. I really appreciate all the clarification!
Anita George
•Glad it worked out! 👍
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Emma Garcia
For future reference, if you need to check on payment status when the website is down, you can also call the automated payment line at 888-581-5812. It's often more reliable than the website and will tell you if a payment has been released to your account or debit card.
Maya Patel
•That's super helpful! I didn't know about the automated line. I'm saving that number for next time. Thanks!
Layla Mendes
•That number NEVER works for me!! I just get the 'all representatives are busy' message and it hangs up!
NeonNebula
anyone know if the id.me verification affects how long it takes? i had trouble with that part and had to do the video call thing
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Ravi Malhotra
•Yes, if you had to do the video verification through ID.me, that typically adds 3-5 business days to the processing time. The system waits for the manual verification to be completed and then has to sync that information back to your claim.
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Malik Thomas
UPDATE: I finally received my first payment today! It took exactly 27 days from when I filed my claim. They sent all the back payments at once. Thanks everyone for your help and information - it really helped me stay patient knowing this was normal for September claims. For anyone else waiting, hang in there!
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AstroAlpha
•Great news! Did anything change on your account before the payment went through? Or did it just suddenly appear?
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Malik Thomas
•My account status changed from "pending" to "payment in process" yesterday, and then the money was in my account this morning. No other communication from them at all.
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