Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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That's awesome news!! So glad you got it fixed. But seriously, they need to fix their garbage system. Nobody should have to jump through all these hoops just to get benefits they're entitled to!!
Great news! For anyone else reading this thread with similar issues - notice how effective it was to specifically request a Tier 2 specialist who has database restoration permissions. Regular representatives often don't have the system access needed to fix these kinds of technical glitches. Always be polite but persistent about speaking with someone with higher-level system access.
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i had this SAME EXACT PROBLEM and it took me 3 weeks to get fixed!!!! the new yorK unemployment system is such a disaster. glad you got through faster than i did!
One more update: I got my back payments today! They came through as a lump sum for the two weeks I missed. If anyone else is dealing with this issue, don't lose hope. Keep trying to reach someone who can help, and definitely be specific about the "effective date showing as 0" and "data migration error" - those were the keywords that helped the rep immediately understand my problem.
This is why I love this forum - real solutions from real people. Thanks for coming back to share what worked. Too often people get help and disappear without telling others how they resolved their issue.
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This whole thing reminds me of when I was claiming unemployment back in 2023 and Chase bank kept holding my deposits for 3 days for "verification" every single week. I had to go into a branch and raise hell to get them to stop doing it. These banks just don't care about people who are struggling!
That sounds awful! I've actually been thinking about switching banks after this. Did you end up changing banks after your experience?
Update from NYSDOL: They've confirmed with ACH processors that all delayed transactions have now been released to banks. If you haven't received your payment yet, it should appear in your account by midnight tonight. If you don't see it by tomorrow morning, contact your bank first, then NYSDOL if the bank claims they haven't received it.
Thanks for the update! Mine came through about an hour ago. Such a relief!
Rudy Cenizo
UPDATE: My payment finally hit my KeyBank card! Showed up at 5:22pm. Thanks everyone for your help and suggestions. Seems like there were just delays in the system today.
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Daryl Bright
•Glad to hear it came through! This is a good reminder for everyone to plan for potential delays - always good to have at least a small emergency buffer when possible.
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Sienna Gomez
•just got mine too FINALLY!! but seriously they need to fix this system!!
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Kirsuktow DarkBlade
For future reference, if anyone is experiencing delays with their KeyBank card deposits, here are some steps you can take: 1. Check your payment history on the NY unemployment website to confirm the payment was processed 2. Use both the app AND website to check for pending deposits (sometimes they show different information) 3. Call the automated payment line at 888-581-5812 to verify payment status 4. If you need to speak with an agent urgently, consider using Claimyr.com to get connected faster 5. Wait until end of business day before panicking - same-day delays are common The NY unemployment system processes thousands of payments daily, and occasional delays do happen. As long as your certification was approved and payment shows as processed, the money will arrive.
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Rudy Cenizo
•This is super helpful, saving this for future reference. Thanks!
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