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Angelica Smith

NYDOL: Can't claim benefits until I get credit for waiting week - Help!

Hey everyone, I'm having trouble claiming my weekly benefits. The portal says I can't claim until I request credit for my waiting week by calling a specific number. Has anyone else dealt with this? What should I expect when I call? Any tips on getting through?

Ugh, I went through this last month. It's such a pain! You basically have to call and tell them you need credit for your waiting week. Be prepared to wait on hold for HOURS tho 🙄

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Hours? I was on hold for like 2 days straight 💀 This system is so broken

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fr tho, i gave up after 3 hours. how did u manage to stay sane?

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lol I didn't. I put it on speaker and played video games 🎮 Just make sure ur phone is charged!

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I found a way to get someone on the phone without waiting for hours. I used this site called claimyr.com - it's a calling tool that dials the phone menu, stays on hold, and then sends the call to your phone when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

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Sounds too good to be true. Is this legit?

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Yeah, it's legit. I was skeptical at first too, but it saved me so much time. Worth every penny imo

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How long did it take for them to call you back?

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It took about 2 hours for me, but I've heard it can vary. Still way better than doing it yourself!

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Here's what you need to do: 1. Call the number early in the morning, like right when they open 2. Have your claim ID and SSN ready 3. Tell them you need credit for your waiting week 4. Be patient and polite (the reps are dealing with a lot) 5. Make sure to ask if there's anything else you need to do 6. Write down the name of who you spoke to and any confirmation numbers Hope this helps! Let us know how it goes 👍

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Thank you so much! This is really helpful. I'll give it a try tomorrow morning 🙏

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Great advice! I'd add: if you get disconnected, don't give up. Keep calling back!

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am i the only 1 who thinks its ridiculous we have to jump thru all these hoops just to get our benefits? 🤡 the whole system needs an overhaul

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Preach! 🙌 It's like they're trying to make it as difficult as possible

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ikr? its almost like they hope we'll just give up 🙄

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Pro tip: if you cant get thru on the main line, try calling your local unemployment office. Sometimes they can help with this stuff too

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Anybody know if theres a way to do this online? Seems crazy that we have to call in 2023 🤔

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I wish! But nope, gotta call. Welcome to government efficiency 101 lol

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There used to be an online option but they got rid of it. go figure 🤷‍♂️

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Just went thru this last week. Make sure you have a pen and paper ready to jot down any info they give you. And double check that everything is correct before you hang up!

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Good call, thanks for the tip!

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