New York Unemployment: How to get credit for waiting week when website won't let me

Same here! Been trying for 2 weeks straight. The phone system is completely useless, either busy signal or automated message saying call back later 🤮

Hey I found a way to actually get through! Used this service called claimyr.com - they basically call and wait on hold for you, then connect you when they get an agent. Costs $20 but honestly worth every penny cause I finally got my waiting week sorted. Here's a video about how it works: https://youtu.be/Rdqa1gKtxuE

PROTIP: Try calling exactly at 7:55am right before they open. Sometimes you can get in the queue before everyone else starts calling.

Ok listen up everyone, here's what I learned after dealing with this exact issue: First, yes the website is broken for waiting week requests - its a known system issue. You HAVE to speak with an agent to fix it. Your options are: 1. Keep calling the regular number (good luck lol) 2. Use claimyr.com to get through (costs money but works) 3. Try emailing but response times are like 4-6 weeks When you do get through, make sure you have your claim info ready. They'll need to manually adjust it in their system. Don't hang up until you confirm they've processed it! Hope this helps everyone stuck in the same boat 🙏

have u tried reaching out to ur state representative? sometimes they can help push things through

Its absolutely insane that in 2024 we still gotta jump through hoops just to talk to someone about our benefits smh