New York Unemployment: How to actually reach someone on the phone

Same here been trying since last month. The system is completely broken 🤮 I start calling at 7:55am every morning and still nothing.

I finally found a way to get through! Used this service called claimyr.com that calls and waits on hold for you. It costs $20 but totally worth it cause I got my issue fixed in one day. Here's a video about how it works: https://youtu.be/Rdqa1gKtxuE

Protip: message your state representative. Mine helped me get through after 6 weeks of nothing

The whole system needs to be rebuilt from scratch istg. My cousin works in IT and says their computers still run on like 1980s software 🤡

Listen up y'all, here's what worked for me. First, document EVERYTHING. Every call, every message, every email. Then try these steps: 1. Call right at 8:01am 2. If that doesn't work, use claimyr.com (costs $ but works) 3. Contact your state rep 4. File a complaint with the DOL 5. Keep trying the callback feature on the website Don't give up! The system is frustrating but eventually you'll get through. I was in the same boat last month and finally got it sorted.

anyone else's anxiety go 📈📈📈 when trying to explain your situation in 30 seconds before they hang up?