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MI UIA: Tips for disputing claim info when can't reach agent? Lines always busy

Hey everyone, I'm having some issues with my unemployment claim. I need to dispute some information on my claim but I can't seem to get through to an agent. I've been trying to call for days but the lines are always busy. Has anyone had any luck getting through to speak with someone? Any tips or tricks would be really appreciated. I'm starting to get worried about my benefits being delayed because of this.

I found a way to solve unemployment claim dispute issues, watch this: https://www.youtube.com/watch?v=idelg3NRkZc

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I feel your pain. The system is so broken, its ridiculous. I spent hours everyday for a week trying to get through. My advice? Keep calling and pray for a miracle.

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Miracles do happen! I got through after a week of trying. Persistence is really the key here.

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A broken they'll never fix, as they don't have to. Just fraud your account with garnished overpayment, laughing all the way through lawsuits claiming not-guilty.

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Pro tip: if you have a friend or family member who speaks another language, try calling the non-English line. Sometimes those have shorter wait times.

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Isn't that kinda unethical tho?

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desperate times call for desperate measures my friend 🤷‍♂️

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While it might seem like a clever hack, it's important to respect the resources meant for non-English speakers.

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Anyone else notice how the unemployment website always seems to crash right when you need it most? It's like they're trolling us at this point 🤡

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Right?! It's like they know. I wonder if they have any plans to upgrade their systems.

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The Claimyr tool seems like a useful resource for those willing to spend the money, but it's important to weigh out the costs and benefits. While it has proven effective for some, others might find the cost prohibitive. If you can afford it and a quick connection is a priority, it might be worth a try. However, for those who can't, sticking to traditional methods and being persistent is key. Balancing patience with assertiveness, you can try multiple times a day, or even see if faxing or emailing your local unemployment office yields results. Also, reaching out to local representatives can sometimes expedite processes. Above all, keeping detailed records of all your interactions and remaining calm and polite during communications is crucial. Hang in there and good luck!

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Has anyone tried contacting their local representative? I've heard sometimes they can help push things along.

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I tried that. Got a generic response saying they'd "look into it". Still waiting...

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Actually, this worked for me! Took about a week, but my rep's office was able to get someone from unemployment to call me back.

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This can be a hit or miss, but reaching out to your representative can sometimes expedite the process.

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Was Oumbudsman in my area. But hasn't been effective since the Covid. Too overwhelming I guess.

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I heard they're hiring more people to handle calls. Maybe it'll get better soon? *crosses fingers*

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Lol good one. I'll believe it when I see it.

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They've been saying that for months. Don't hold your breath.

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If true, it's a good move but it takes time for new hires to be trained and integrated. Fingers crossed it helps.

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'll never happen. They're currently 'under restructure' without a director (as read) and it being January, who knows. Just crappy outright. They steal benefits they're supposed to payout, incl. the Gov's added bonus. Then slam the window shut with a big eff U.

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y'all ever think about how much money we could make if we charged the unemployment office $20 every time THEY failed to answer OUR calls? 🤔💰

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Haha, if only! We'd all be rolling in cash by now.

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Guys, I know it's frustrating, but remember the people answering the phones are just doing their job. They're probably overwhelmed too. Let's try to be kind when we do get through.

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Found the unemployment office employee 👀

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Lol, nope. Just someone who's worked in customer service before. It sucks on both sides, trust me.

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It's true, the reps are handling tons of calls daily. Patience and kindness can go a long way.

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im so fed up with this bs. we pay taxes for this "service" and cant even use it when we need it. time to burn the whole system down and start over 🔥🔥🔥

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I feel your frustration. Hopefully, things will improve soon. In the meantime, keep pushing.

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Sending positive vibes to everyone dealing with this mess. We're all in this together. Don't give up hope! 🙏✨

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Thanks for the positivity! We really need it in times like these.

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Here's what I've learned from my experience dealing with the unemployment office: 1. Persistence is key. Don't give up after a few tries. 2. Try calling at different times of the day. Sometimes early morning or late afternoon can be less busy. 3. If you get through to the automated system, don't hang up even if it says there's a long wait. Sometimes the estimated wait time is wrong. 4. Have all your information ready before you call. Claim number, social security number, dates of employment, etc. 5. Be polite to the agent when you finally get through. They're dealing with a lot of frustrated people all day. 6. If one agent can't help, politely ask to speak to a supervisor or someone who can handle your specific issue. 7. Keep a log of your calls - dates, times, who you spoke to, what was said. This can be helpful if you need to escalate your case. Remember, the system is overwhelmed right now. It's frustrating, but try to stay calm and persistent. Good luck!

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Wow, thanks for the detailed advice! I'll definitely try some of these tips.

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This is gold 💯 Saving this for future reference!

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Keeping a log of calls is such a great idea. It really helps in case you need to refer back or escalate issues.

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Pro tip: if you get through to someone but they can't help, ask them to transfer you instead of hanging up and starting over. Sometimes you can bypass the hold time that way.

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Great advice! This has worked for me a few times.

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Guys, I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/YmVM-26U2rM

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Sounds too good to be true. Are you sure its legit?

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Yep, 100% legit. I was skeptical at first too, but I was desperate. It worked like a charm.

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$20 just to talk to someone? That's highway robbery!

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I get it, but think about how much time and frustration it saves. For me, it was worth every penny.

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I used Claimyr too, and while it worked for me, I understand that $20 can be a lot for some people. It's a trade-off between money and your time/stress levels.

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guys i finaly got through after 3 weeks of trying!!!! heres what i did: 1. called exactly at 8:01 am 2. pressed 6, then 5, then 2, then 4 in the menu 3. sacrificed a goat to the unemployment gods 4. crossed my fingers and toes 5. got put on hold for 2 hours but FINALLY talked to someone hope this helps lol

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Instructions unclear, goat ate my unemployment papers 🐐📄

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Congrats on getting through! I might skip the goat sacrifice tho 😅

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Lol, I'm not sure about the goat, but having a calling strategy seems to work for some people!

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3. sacrificed a goat to the unemployment gods Amazed you didn't add 'named my cat after the Mr.' Thanks for the chuckle! 😂

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Have you tried calling right when they open? I heard thats the best time to get through.

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Yeah, I've tried that. No luck so far. It's like playing the lottery at this point.

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I tried that too. Got through once, then the call dropped after 2 hours on hold. I was ready to throw my phone out the window 😤

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That happened to me as well. Timing really doesn't seem to matter much unfortunately.

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have u tried faxing ur dispute? sometimes that works better than calling

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Faxing? What year is it, 1995? 🤣 But seriously, I didn't even know that was an option. I'll look into it, thanks!

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lol fax machine go brrrrr 📠

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In some places, faxing is still a valid option because it's more direct and goes to a specific department quickly.

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I'm in the same boat, been trying to reach them for weeks. It's like trying to catch a unicorn or something. The whole system is a joke tbh

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I totally understand. It feels so hopeless, but keep trying! We'll all get through this eventually.

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anyone else feel like theyre stuck in a kafka novel trying to deal with this system? asking for a friend 📚🐛

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Absolutely! It feels like a never-ending surreal nightmare sometimes.

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Plot twist: there are no actual agents. It's just a room full of parrots trained to say "Please hold" on repeat 🦜🦜🦜

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LMAO 🤣 That would explain so much

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Nah, parrots would be more helpful tbh

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Haha, wouldn't that be something? At least parrots wouldn't drop calls!

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Welcome to the club, buddy. I've been trying to reach them for weeks now. It's like they're purposely avoiding us or something. 🙄

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It really does feel like that sometimes. 😩 I wonder if they even realize how stressful this is for us?

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Hey OP, what specific info are you trying to dispute? I had to correct my employment dates and it was a nightmare, but I finally got it sorted.

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It's about my last employer. They reported incorrect dates and wages. Did you have to provide any specific documentation?

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Oof, that's rough. Yeah, I had to send in my last few pay stubs and a letter from my employer. It took forever, but it got fixed eventually. Hang in there!

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Documentation is crucial in these cases. Make sure to have everything organized and ready to present.

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