MI UIA: Tips for disputing claim info when can't reach agent? Lines always busy
Hey everyone, I'm having some issues with my unemployment claim. I need to dispute some information on my claim but I can't seem to get through to an agent. I've been trying to call for days but the lines are always busy. Has anyone had any luck getting through to speak with someone? Any tips or tricks would be really appreciated. I'm starting to get worried about my benefits being delayed because of this.
70 comments
Tom Maxon
I found a way to solve unemployment claim dispute issues, watch this: https://www.youtube.com/watch?v=idelg3NRkZc
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Aria Khan
I feel your pain. The system is so broken, its ridiculous. I spent hours everyday for a week trying to get through. My advice? Keep calling and pray for a miracle.
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Everett Tutum
•Miracles do happen! I got through after a week of trying. Persistence is really the key here.
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Nettie Gurl
•A broken they'll never fix, as they don't have to. Just fraud your account with garnished overpayment, laughing all the way through lawsuits claiming not-guilty.
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Sienna Gomez
Pro tip: if you have a friend or family member who speaks another language, try calling the non-English line. Sometimes those have shorter wait times.
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Kirsuktow DarkBlade
•Isn't that kinda unethical tho?
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Sienna Gomez
•desperate times call for desperate measures my friend 🤷♂️
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Abigail bergen
•While it might seem like a clever hack, it's important to respect the resources meant for non-English speakers.
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Ahooker-Equator
Anyone else notice how the unemployment website always seems to crash right when you need it most? It's like they're trolling us at this point 🤡
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Anderson Prospero
•Right?! It's like they know. I wonder if they have any plans to upgrade their systems.
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Raj Gupta
The Claimyr tool seems like a useful resource for those willing to spend the money, but it's important to weigh out the costs and benefits. While it has proven effective for some, others might find the cost prohibitive. If you can afford it and a quick connection is a priority, it might be worth a try. However, for those who can't, sticking to traditional methods and being persistent is key. Balancing patience with assertiveness, you can try multiple times a day, or even see if faxing or emailing your local unemployment office yields results. Also, reaching out to local representatives can sometimes expedite processes. Above all, keeping detailed records of all your interactions and remaining calm and polite during communications is crucial. Hang in there and good luck!
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Zoe Papadopoulos
Has anyone tried contacting their local representative? I've heard sometimes they can help push things along.
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Jamal Brown
•I tried that. Got a generic response saying they'd "look into it". Still waiting...
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Fatima Al-Rashid
•Actually, this worked for me! Took about a week, but my rep's office was able to get someone from unemployment to call me back.
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Giovanni Rossi
•This can be a hit or miss, but reaching out to your representative can sometimes expedite the process.
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Nettie Gurl
•Was Oumbudsman in my area. But hasn't been effective since the Covid. Too overwhelming I guess.
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Tyrone Hill
I heard they're hiring more people to handle calls. Maybe it'll get better soon? *crosses fingers*
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Toot-n-Mighty
•Lol good one. I'll believe it when I see it.
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Lena Kowalski
•They've been saying that for months. Don't hold your breath.
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DeShawn Washington
•If true, it's a good move but it takes time for new hires to be trained and integrated. Fingers crossed it helps.
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Nettie Gurl
•'ll never happen. They're currently 'under restructure' without a director (as read) and it being January, who knows. Just crappy outright. They steal benefits they're supposed to payout, incl. the Gov's added bonus. Then slam the window shut with a big eff U.
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Ingrid Larsson
y'all ever think about how much money we could make if we charged the unemployment office $20 every time THEY failed to answer OUR calls? 🤔💰
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Carlos Mendoza
•Haha, if only! We'd all be rolling in cash by now.
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Esmeralda Gómez
Guys, I know it's frustrating, but remember the people answering the phones are just doing their job. They're probably overwhelmed too. Let's try to be kind when we do get through.
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Klaus Schmidt
•Found the unemployment office employee 👀
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Esmeralda Gómez
•Lol, nope. Just someone who's worked in customer service before. It sucks on both sides, trust me.
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Aisha Patel
•It's true, the reps are handling tons of calls daily. Patience and kindness can go a long way.
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Aaliyah Jackson
im so fed up with this bs. we pay taxes for this "service" and cant even use it when we need it. time to burn the whole system down and start over 🔥🔥🔥
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KylieRose
•I feel your frustration. Hopefully, things will improve soon. In the meantime, keep pushing.
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Zainab Mahmoud
Sending positive vibes to everyone dealing with this mess. We're all in this together. Don't give up hope! 🙏✨
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Ava Williams
•Thanks for the positivity! We really need it in times like these.
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Eve Freeman
Here's what I've learned from my experience dealing with the unemployment office: 1. Persistence is key. Don't give up after a few tries. 2. Try calling at different times of the day. Sometimes early morning or late afternoon can be less busy. 3. If you get through to the automated system, don't hang up even if it says there's a long wait. Sometimes the estimated wait time is wrong. 4. Have all your information ready before you call. Claim number, social security number, dates of employment, etc. 5. Be polite to the agent when you finally get through. They're dealing with a lot of frustrated people all day. 6. If one agent can't help, politely ask to speak to a supervisor or someone who can handle your specific issue. 7. Keep a log of your calls - dates, times, who you spoke to, what was said. This can be helpful if you need to escalate your case. Remember, the system is overwhelmed right now. It's frustrating, but try to stay calm and persistent. Good luck!
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Ezra Beard
•Wow, thanks for the detailed advice! I'll definitely try some of these tips.
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Clarissa Flair
•This is gold 💯 Saving this for future reference!
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Caden Turner
•Keeping a log of calls is such a great idea. It really helps in case you need to refer back or escalate issues.
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Gabrielle Dubois
Pro tip: if you get through to someone but they can't help, ask them to transfer you instead of hanging up and starting over. Sometimes you can bypass the hold time that way.
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Tyrone Johnson
•Great advice! This has worked for me a few times.
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Melissa Lin
Guys, I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/YmVM-26U2rM
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Lydia Santiago
•Sounds too good to be true. Are you sure its legit?
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Melissa Lin
•Yep, 100% legit. I was skeptical at first too, but I was desperate. It worked like a charm.
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Romeo Quest
•$20 just to talk to someone? That's highway robbery!
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Melissa Lin
•I get it, but think about how much time and frustration it saves. For me, it was worth every penny.
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Val Rossi
•I used Claimyr too, and while it worked for me, I understand that $20 can be a lot for some people. It's a trade-off between money and your time/stress levels.
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Mei-Ling Chen
guys i finaly got through after 3 weeks of trying!!!! heres what i did: 1. called exactly at 8:01 am 2. pressed 6, then 5, then 2, then 4 in the menu 3. sacrificed a goat to the unemployment gods 4. crossed my fingers and toes 5. got put on hold for 2 hours but FINALLY talked to someone hope this helps lol
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Sofía Rodríguez
•Instructions unclear, goat ate my unemployment papers 🐐📄
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Ezra Beard
•Congrats on getting through! I might skip the goat sacrifice tho 😅
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Aiden O'Connor
•Lol, I'm not sure about the goat, but having a calling strategy seems to work for some people!
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Nettie Gurl
•3. sacrificed a goat to the unemployment gods Amazed you didn't add 'named my cat after the Mr.' Thanks for the chuckle! 😂
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Sunny Wang
Have you tried calling right when they open? I heard thats the best time to get through.
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Ezra Beard
•Yeah, I've tried that. No luck so far. It's like playing the lottery at this point.
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Hugh Intensity
•I tried that too. Got through once, then the call dropped after 2 hours on hold. I was ready to throw my phone out the window 😤
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Effie Alexander
•That happened to me as well. Timing really doesn't seem to matter much unfortunately.
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McKenzie Shade
have u tried faxing ur dispute? sometimes that works better than calling
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Ezra Beard
•Faxing? What year is it, 1995? 🤣 But seriously, I didn't even know that was an option. I'll look into it, thanks!
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Harmony Love
•lol fax machine go brrrrr 📠
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Rudy Cenizo
•In some places, faxing is still a valid option because it's more direct and goes to a specific department quickly.
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Natalie Khan
I'm in the same boat, been trying to reach them for weeks. It's like trying to catch a unicorn or something. The whole system is a joke tbh
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Daryl Bright
•I totally understand. It feels so hopeless, but keep trying! We'll all get through this eventually.
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LilMama23
anyone else feel like theyre stuck in a kafka novel trying to deal with this system? asking for a friend 📚🐛
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Dmitri Volkov
•Absolutely! It feels like a never-ending surreal nightmare sometimes.
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Liam Murphy
Plot twist: there are no actual agents. It's just a room full of parrots trained to say "Please hold" on repeat 🦜🦜🦜
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Amara Okafor
•LMAO 🤣 That would explain so much
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CaptainAwesome
•Nah, parrots would be more helpful tbh
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Yuki Tanaka
•Haha, wouldn't that be something? At least parrots wouldn't drop calls!
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Statiia Aarssizan
Welcome to the club, buddy. I've been trying to reach them for weeks now. It's like they're purposely avoiding us or something. 🙄
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Reginald Blackwell
•It really does feel like that sometimes. 😩 I wonder if they even realize how stressful this is for us?
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Miguel Hernández
Hey OP, what specific info are you trying to dispute? I had to correct my employment dates and it was a nightmare, but I finally got it sorted.
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Ezra Beard
•It's about my last employer. They reported incorrect dates and wages. Did you have to provide any specific documentation?
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Miguel Hernández
•Oof, that's rough. Yeah, I had to send in my last few pay stubs and a letter from my employer. It took forever, but it got fixed eventually. Hang in there!
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Sasha Ivanov
•Documentation is crucial in these cases. Make sure to have everything organized and ready to present.
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