Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
$19.99StandardOne price
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
has anyone noticed the system is ALWAYS broken?? like every year they "upgrade" something and it gets worse?? 🙄
For real! Remember last spring when they updated the certification portal and everyone's payments were delayed for like 3 weeks? Good times.
THIS!!! They spend millions on these "improvements" that just make everything worse! And WE suffer while they figure it out!
UPDATE: I finally got through to someone on the phone this morning! For anyone with the same problem - I called right at 8:00am and the wait was only about 20 minutes. The rep confirmed there was an issue with my ID.me verification not transferring correctly to their system. She manually approved it and said my card should be active within 2-3 business days, and I'll receive all my backpay for the weeks I've been certifying. Such a relief! Definitely call if you're having this problem - it won't resolve itself.
Great news! Glad you got it resolved. This is exactly why being proactive with these issues is so important. Make sure to keep certifying each week while you wait for the card activation. The backpay should include all weeks from when you first filed, assuming you've been certifying consistently.
Join the conversation
It's looking like Claimyr might be my best option at this point. I've tried so many things already and time is running out. Just want to get this resolved!
Please let us know what ends up working for you! It will help others in similar situations. And don't worry too much about the 7-day deadline - while it's important to try to meet it, I've seen cases where people resolved issues after the deadline without losing benefits. The system has some flexibility built in for these communication challenges.
Thank you for the reassurance! That makes me feel a bit better. I'll definitely update here once I manage to get through to someone and get this resolved.
Join the conversation
my cousin tried for 2 months to fix this exact problem and ended up having to get his state rep involved, might want to try that too
YES THIS!! Calling your state assembly member's office is often the ONLY way to get these issues resolved in a reasonable timeframe! They have dedicated liaisons at NYSDOL who can bypass the regular channels!
One more important tip: After filing the ID-TC42 form, your friend should request a "Fraud Investigation Status Report" after 5 business days. This serves two purposes: 1. It confirms her case is actually being processed and hasn't fallen through the cracks 2. It creates another timestamp in the system, which helps with backdating her legitimate claim later Also, when she finally gets to file her legitimate claim, make sure she answers "Yes" to the question "Have you previously reported identity theft to NYSDOL?" and provides the fraud report reference number. This connects the two cases in the system.
Great advice - she'll definitely do that. One last question: does she need to file a police report too, or is the NYSDOL fraud report sufficient?
A police report is highly recommended. While the NYSDOL doesn't strictly require it for their investigation, having a police report number provides additional verification for her case and will be necessary if she needs to place an extended fraud alert on her credit reports (which she should do). It also helps if the identity theft expands beyond just unemployment fraud.
Join the conversation
not to make u panic but my friend had this happen and then they denied all the weeks after the review saying he shoulda claimed them on time. hope that doesnt happen to u tho
yeah he appealed and eventually got the money but took like 2 months... sorry
That's unusual unless there was a specific reason for denial. If the agent already certified the weeks for you over the phone, it's very likely they've already verified you're eligible for those weeks. The review is more procedural at this point.
UPDATE: Just got an email that my payment was processed! The payment history now shows all 7 weeks as pending payment. Thanks everyone for your help and advice! Looks like it took exactly 5 business days from when I spoke with the agent.
Great news! Glad it worked out. The system is slow but usually comes through eventually.
nice!!! told u it would work out! 👍
Mei Lin
i still cant get thru to nyone at the tax dept about my problem... been trying for DAYS!!!!! this is y everyone hates dealing with the govt!!!!
0 coins
Liam Fitzgerald
•Try calling right when they open at 8:30am. That's usually when it's easiest to get through. If that doesn't work, seriously check out that Claimyr service I mentioned. It was worth it to not waste hours on hold.
0 coins
GalacticGuru
Just checked my mail n i got mine 2day!!! says i dont owe tax on $10,200. but im confused do i need 2 do anything with this letter or just keep it for my records?
0 coins
Andre Dupont
•Just keep the letter for your records. If you already filed your taxes without claiming the exemption, the IRS will automatically adjust your return and send any additional refund you're entitled to. You don't need to take any action unless your lower AGI makes you eligible for additional credits or deductions.
0 coins