Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
my cousin tried for 2 months to fix this exact problem and ended up having to get his state rep involved, might want to try that too
YES THIS!! Calling your state assembly member's office is often the ONLY way to get these issues resolved in a reasonable timeframe! They have dedicated liaisons at NYSDOL who can bypass the regular channels!
One more important tip: After filing the ID-TC42 form, your friend should request a "Fraud Investigation Status Report" after 5 business days. This serves two purposes: 1. It confirms her case is actually being processed and hasn't fallen through the cracks 2. It creates another timestamp in the system, which helps with backdating her legitimate claim later Also, when she finally gets to file her legitimate claim, make sure she answers "Yes" to the question "Have you previously reported identity theft to NYSDOL?" and provides the fraud report reference number. This connects the two cases in the system.
Great advice - she'll definitely do that. One last question: does she need to file a police report too, or is the NYSDOL fraud report sufficient?
A police report is highly recommended. While the NYSDOL doesn't strictly require it for their investigation, having a police report number provides additional verification for her case and will be necessary if she needs to place an extended fraud alert on her credit reports (which she should do). It also helps if the identity theft expands beyond just unemployment fraud.
Join the conversation
Anybody know if this affects your credit score? My brothers went down 40 points when someone stole his identity
Unemployment fraud itself won't directly impact your credit score since unemployment benefits aren't reported to credit bureaus. However, if the identity thief has your personal information, they might use it for other types of fraud that could affect your credit. That's why it's important to place a fraud alert with the credit bureaus as soon as possible.
FINAL UPDATE: Just wanted to let everyone know this finally got resolved! It took about 3 weeks after I spoke with the DOL agent, but I received an official letter confirming I was a victim of identity theft. I submitted that to the tax department through their online portal, and my refund was released 5 days later. Money hit my account this morning - such a relief! If anyone else runs into this issue, definitely use Claimyr to get through to someone at DOL - it saved me so much time and frustration. And definitely follow the advice about freezing your credit and filing the FTC report. Thanks again everyone!
That's great news! Glad it got resolved relatively quickly. Based on stories I've heard, 3 weeks is actually pretty fast for this type of situation.
CONGRATS!!! So happy it worked out for you! The system is a nightmare but at least there's a process that eventually works.
Join the conversation
To clarify the tax situation with NY unemployment benefits: 1. Unemployment benefits are fully taxable income at both federal and NY state levels 2. If you opted to have taxes withheld from your weekly benefits (typically 10% federal and 2.5% state), those withholdings are credited toward your annual tax obligation 3. Your 1099-G form from NYSDOL shows the total benefits received and taxes withheld 4. Any refund would come through your normal tax filing process with the IRS and NY State Tax Department, not from NYSDOL directly 5. NYSDOL does sometimes issue retroactive payments if: - They determine your weekly benefit amount was calculated incorrectly - There was an adjudication decision in your favor - There was a system error that affected your payments These retroactive payments are separate from tax refunds and are related to the benefits themselves.
This is exactly what I needed to know! Thank you for breaking it down so clearly. I'll check my 1099-G and make sure everything looks right. I think I was definitely confusing tax refunds with potential benefit adjustments.
Join the conversation
not to make u panic but my friend had this happen and then they denied all the weeks after the review saying he shoulda claimed them on time. hope that doesnt happen to u tho
yeah he appealed and eventually got the money but took like 2 months... sorry
That's unusual unless there was a specific reason for denial. If the agent already certified the weeks for you over the phone, it's very likely they've already verified you're eligible for those weeks. The review is more procedural at this point.
UPDATE: Just got an email that my payment was processed! The payment history now shows all 7 weeks as pending payment. Thanks everyone for your help and advice! Looks like it took exactly 5 business days from when I spoke with the agent.
Great news! Glad it worked out. The system is slow but usually comes through eventually.
nice!!! told u it would work out! 👍
Sean O'Connor
has anyone noticed the system is ALWAYS broken?? like every year they "upgrade" something and it gets worse?? 🙄
0 coins
Luca Conti
•For real! Remember last spring when they updated the certification portal and everyone's payments were delayed for like 3 weeks? Good times.
0 coins
Nia Johnson
•THIS!!! They spend millions on these "improvements" that just make everything worse! And WE suffer while they figure it out!
0 coins
Diego Ramirez
UPDATE: I finally got through to someone on the phone this morning! For anyone with the same problem - I called right at 8:00am and the wait was only about 20 minutes. The rep confirmed there was an issue with my ID.me verification not transferring correctly to their system. She manually approved it and said my card should be active within 2-3 business days, and I'll receive all my backpay for the weeks I've been certifying. Such a relief! Definitely call if you're having this problem - it won't resolve itself.
0 coins
Zara Ahmed
•Great news! Glad you got it resolved. This is exactly why being proactive with these issues is so important. Make sure to keep certifying each week while you wait for the card activation. The backpay should include all weeks from when you first filed, assuming you've been certifying consistently.
0 coins