New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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$19.99 is charged only once a live NYDOL agent is on the phone with you.

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

StarSeeker

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Anybody know if this affects your credit score? My brothers went down 40 points when someone stole his identity

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Unemployment fraud itself won't directly impact your credit score since unemployment benefits aren't reported to credit bureaus. However, if the identity thief has your personal information, they might use it for other types of fraud that could affect your credit. That's why it's important to place a fraud alert with the credit bureaus as soon as possible.

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Freya Thomsen

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FINAL UPDATE: Just wanted to let everyone know this finally got resolved! It took about 3 weeks after I spoke with the DOL agent, but I received an official letter confirming I was a victim of identity theft. I submitted that to the tax department through their online portal, and my refund was released 5 days later. Money hit my account this morning - such a relief! If anyone else runs into this issue, definitely use Claimyr to get through to someone at DOL - it saved me so much time and frustration. And definitely follow the advice about freezing your credit and filing the FTC report. Thanks again everyone!

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Omar Fawaz

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That's great news! Glad it got resolved relatively quickly. Based on stories I've heard, 3 weeks is actually pretty fast for this type of situation.

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Zara Ahmed

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CONGRATS!!! So happy it worked out for you! The system is a nightmare but at least there's a process that eventually works.

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Mohammed Khan

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To clarify the tax situation with NY unemployment benefits: 1. Unemployment benefits are fully taxable income at both federal and NY state levels 2. If you opted to have taxes withheld from your weekly benefits (typically 10% federal and 2.5% state), those withholdings are credited toward your annual tax obligation 3. Your 1099-G form from NYSDOL shows the total benefits received and taxes withheld 4. Any refund would come through your normal tax filing process with the IRS and NY State Tax Department, not from NYSDOL directly 5. NYSDOL does sometimes issue retroactive payments if: - They determine your weekly benefit amount was calculated incorrectly - There was an adjudication decision in your favor - There was a system error that affected your payments These retroactive payments are separate from tax refunds and are related to the benefits themselves.

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This is exactly what I needed to know! Thank you for breaking it down so clearly. I'll check my 1099-G and make sure everything looks right. I think I was definitely confusing tax refunds with potential benefit adjustments.

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my brother thought the same thing last year and there was no special refund. its just normal taxes, unemployment isnt special

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Tate Jensen

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Just wondering - did you check all your email folders? My DocuSigns went straight to spam and I almost missed them! Nearly lost my mind when I found them sitting there for a week!

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Ev Luca

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I've been checking spam obsessively! Nothing there unfortunately. I'm signed up for the text alerts too so hopefully I won't miss it when it finally comes through.

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Avery Davis

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Have you tried the online message center in your NY.gov account? Sometimes sending a direct message through there about your hardship situation can trigger someone to look at your case. That's another thing that worked for me besides calling - I sent a message explaining my financial situation and mentioned I had been waiting X weeks already. Worth a shot while you're trying other methods too.

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Adaline Wong

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This is good advice. When sending a message through the portal, use specific subject lines like "Urgent: Back Pay DocuSign Delay - Hardship Situation" and include your claim ID in the very first line of the message. This helps it get routed to the correct department faster.

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Marilyn Dixon

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just wondering... if you've been certifying for 17 weeks with no money why did u wait so long to say something?

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Laila Prince

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I've been calling regularly but never get through. I posted on here before about the delays but didn't get many responses. The 1099-G is what finally pushed me over the edge because now it's a tax issue too.

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Isabel Vega

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Just wanted to follow up - were you able to get through to anyone at NYSDOL? If you're still having trouble, remember that you can also try contacting your state assembly person's office. They often have dedicated staff for helping constituents with unemployment issues and can sometimes get faster responses than calling directly.

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Laila Prince

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UPDATE: I finally got through today using the Claimyr service someone mentioned! It actually worked. Turns out there was a routing number error in my direct deposit info. One digit was wrong! The agent corrected it and said I should receive all back payments within 3-5 business days. They're also sending a corrected 1099-G. Such a relief! Thanks everyone for your help!

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If you do manage to speak with a representative, make sure you have these things ready: 1. Your NY.gov username and password 2. Social Security Number 3. The exact dates of all claims you filed 4. Any documentation of part-time work during your claim period 5. The claim ID numbers if you have them 6. A copy of the letter saying you're eligible for $6,100 This will save time and make sure they can actually help you in one call. Based on what you've described, it sounds like you may have had a break in claim that's now been resolved, but the payment mechanism is still on hold.

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Andre Moreau

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This is really helpful, thank you! I'll gather all of this info before I start calling on Tuesday. The letter has a claim ID that starts with T-25 which is different from my usual claim number, if that means anything to anyone?

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Liam O'Connor

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A T-25 prefix typically indicates a determination for a specific issue rather than your regular claim. This actually confirms my suspicion that there was a hold on your account that has now been resolved. The $6,100 letter is likely a formal determination that you're eligible for those back weeks. Once you speak with an agent, they should be able to release those funds.

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Update us if you get through! I'm having similar issues right now and could use the tips. The whole system is such a mess this year.

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Andre Moreau

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Will do! Going to try all these suggestions next week. Fingers crossed I can get this resolved and actually receive my benefits!

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