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update ur bank info too!! my friend got stuck in identty verify loop bcuz his bank address didnt match his claim address
UPDATE: I finally got through!!! I tried calling right at 8am like suggested but still couldn't get through. Then I tried that Claimyr service someone mentioned here and got connected to an agent within 15 minutes. The agent was super helpful and said my account was flagged because I had accidentally entered my apartment number differently on two forms (I put "3B" on one and "Apt 3B" on another π€¦ββοΈ). She verified my identity right on the phone and said my payments should resume in 24-48 hours! She also said all my pending payments from the last two weeks will be released at once. Thank you everyone for all your advice!!!
That's great news! And wow, flagged for "3B" vs "Apt 3B"? Their system is way too sensitive. But I'm glad you got it resolved quickly! Make sure to keep certifying on your regular day.
SEE THIS IS WHAT I'M TALKING ABOUT!! The system flagged you over "Apt" vs no "Apt"?? That's not fighting fraud, that's just creating unnecessary obstacles!! Glad you got it fixed though.
CONGRATS! At least SOMEONE is getting paid! Still waiting on mine... called again yesterday and now they're telling me it could be ANOTHER 30 days. This is complete BS!!!
Awesome! Make sure you take screenshots of the confirmation page just in case. NY unemployment has a habit of
Great idea - just took screenshots of everything including the confirmation number. Better safe than sorry!
One thing that helped me was filling out the callback request form on their website. They actually called me back within 2 days. This was back in February though, so not sure if they're still processing those requests efficiently now.
Update: Just got an email notification that my payment is being processed! Should hit my account by Monday. So relieved this nightmare is finally over. Thanks again everyone for the support and suggestions!
nice! let us know when it actually hits ur account. mine said processing for like 2 weeks before anything happened
Jamal Wilson
Just wanted to follow up - did you ever get this resolved? I'm curious if calling early in the morning worked for you or if you ended up trying another approach.
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Carmen Lopez
β’UPDATE: Finally got through to someone using that Claimyr service after failing to get through on my own for three days straight. Turns out there was a 'system flag' on my account because I had previously worked for a school district (even though that was over a year ago). The agent removed the flag and released all my payments! Money was on my card within 2 days. Such a stupid reason to hold up someone's benefits without any notification.
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QuantumQuasar
Glad you got it fixed! The school district thing is actually common - the system automatically flags education workers for additional review because of different eligibility rules during school breaks. The problem is they never TELL people about these holds. At least you got your backpay!
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Carmen Lopez
β’Thanks! Yes, got all my backpay from November through now. Such a relief. I just wish they had some kind of notification system when these holds happen instead of making people chase them down.
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