New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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$19.99 is charged only once a live NYDOL agent is on the phone with you.

Using Claimyr will:

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  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Update: My benefits finally came through! It took 17 days total from when I filed. Based on comments here, I tried both Claimyr to reach an agent (worked surprisingly well) and also contacted my state assembly member's office. Not sure which one did the trick, but I got a call yesterday saying my claim was approved and this morning all my back benefits were in my account! Thanks everyone for your help and suggestions during this stressful time.

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Glad it worked out for you! Mine took way longer but that was during the system update fiasco in January, so maybe they've improved things.

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congrats!! make sure you keep certifying every week even if its approved, i missed one week and it was a nightmare getting it fixed

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Thanks for the reminder! I've got a weekly alarm set on my phone now so I don't forget.

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my cousin said some1 told him there might be a new supplement coming but idk if thats true

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I haven't seen any reliable information about a new supplement program. Currently, there are no announced plans to replace the $300 federal supplement after it expires. It's best to plan based on only receiving your regular state unemployment benefit amount going forward.

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When I lost my job last year I was so stressed about the benefits thing too. It's scary not knowing if you'll be able to pay bills! Hope you find a good job soon.

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btw make sure u have ur proper wages handy when u apply. i messed up and had to send in like 3 months of paystubs cause i guessed wrong on my wages. total pain in the butt

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Thanks everyone for all the info! I just submitted my application yesterday. It was actually easier than I expected. They asked about my reduced hours and I made sure to say it was due to lack of work (which is true). Now I'm just waiting for them to process it. Fingers crossed it goes through without issues!

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Glad to hear you applied! Don't forget that once approved, you'll need to claim benefits (certify) every week, even if your claim is still pending. Make sure you report your exact hours and wages for each week. Good luck!

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Thanks for the reminder! I've got a reminder set in my calendar to certify every Sunday. Really hoping this helps bridge the gap until my hours go back to normal.

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anybody know if they're still doing those extra $300 supplemental payments? my friend said he got one but i haven't seen anything about it on the website

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The NY Supplemental Assistance Program is only available for claims filed before April 15, 2025. It was a temporary program and not everyone qualifies. There's information about it in the Benefits Handbook on the NYSDOL website.

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FINAL UPDATE: My payment finally came through today! What worked was: 1) Clicking that verification button the former employee mentioned, and 2) I did end up using the Claimyr service yesterday which got me through to someone who could tell me exactly when to expect payment. Thanks everyone for your help - this community saved me so much stress!

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congrats!!! im going to try that button thing right now

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Great news! Glad you got it resolved. For anyone else reading this thread in the future, always make sure to click that verification button after uploading documents - it's a step many people miss.

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my cousin works for nysdol. says theres a HUGE backlog right now of reapplications. theyre like 3 weeks behind in processing. its not just you!!!

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I don't think that's accurate. I reapplied just last week and my payments started immediately. It's more likely there's something specific with the OP's claim that requires review. Not everyone experiences delays.

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maybe ur right but thats what my cousin told me and she LITERALLY works there so ¯\_(ツ)_/¯

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UPDATE: I finally got through to someone at NYSDOL! Used that Claimyr service mentioned above and got connected in about 25 minutes after trying for over a week on my own with no luck. The agent told me my claim had a "verification hold" because I had worked for 3 different employers during my previous benefit year. They needed to manually review those wages even though I had reported everything correctly each week. The good news is she removed the hold right away, and my payments should process overnight! She also said I'll receive all the back payments for the weeks I certified. Such a relief! Thanks everyone for your help and suggestions.

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This is great news! It's always something specific like this that causes the holdup. Glad you got it resolved and will be receiving your backpay. For anyone else reading this in the future - this is why getting an actual person on the phone is so important with these issues.

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congrats! nothing beats talking to a real person when dealing with unemployment issues

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