Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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This is an excellent list! I'd add one more tip: When you do get through to someone, ask them to leave detailed notes on your account about what was discussed and any next steps. Then get the confirmation number for that call. This helped me tremendously when I had to call back multiple times - I could reference the previous conversation by confirmation number which proved I wasn't getting different stories each time.
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My benefit rate took exactly 17 days to update from the minimum to my actual amount. Does anyone know what formula they use to calculate the weekly benefit? I got $421 but my coworker who I think made about the same as me got $458.
New York calculates your weekly benefit rate as 1/26 of the wages paid in the highest quarter of your base period, up to the maximum benefit of $563 in 2025. So if your highest quarter earnings were different from your coworker's, you'd get different amounts. Also, if either of you had part-time work or gaps in employment during your base period, that affects the calculation too.
Just wanted to update - my benefit rate finally updated today! Went from $182 to $504. They must have verified my wages with my employer. Thanks everyone for your help and reassurance. For anyone else experiencing this, just keep certifying weekly while you wait for the update.
That's great news! And you should be getting the difference for any weeks you already certified at the lower rate. Usually shows up as a separate payment.
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One more thing to consider - check if your county has any COVID relief funds still available. Some NY counties received extended funding and haven't used it all up. You'd need to call your specific county social services department to ask. Also, if you paid into an optional 1099 disability insurance plan through a private insurer (not the state program), you should contact them immediately. Some private disability plans do cover illness including COVID.
I don't have private disability insurance unfortunately. But the county relief funds tip is helpful - I'll definitely check that out tomorrow. I'm in Albany County if that makes any difference.
For Albany County specifically, contact the Department of Social Services at (518) 447-7300. They've had some targeted emergency assistance programs for situations like yours. As for next steps, I'd recommend: 1. Call the NYS unemployment office for clarification (using the Claimyr service someone mentioned might help you get through faster) 2. Contact Albany DSS about emergency funds 3. Look into whether you can apply for SNAP benefits (food stamps) temporarily while you recover 4. Check if you qualify for an emergency rental assistance program if housing costs are a concern Don't give up - there are resources available, even if traditional unemployment isn't an option!
Thank you so much for this detailed info! I'll start making these calls tomorrow. Really appreciate everyone's help here.
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my brother had same problem last month and he went in person to the career center and they helped him!! not sure if theres one near u but maybe worth a shot??
This is good advice. While career centers can't directly fix claim issues, they can often help escalate cases or provide guidance on next steps. The NY Department of Labor website has a page listing all career center locations.
There's one about 40 minutes from me. If I can't get through by phone by Thursday, I'll try going there. Thanks for this suggestion!
UPDATE: Finally got through!!! Used the payment trace number that someone suggested here, called at 8:01am, and got a real person after only 12 minutes on hold. My issue was that there was an "identity verification flag" on my account that no one told me about. They needed me to upload my ID again (even though I did this when I first applied). The agent removed the hold and said my payments should resume within 3 business days. THANK YOU everyone for your help and suggestions!!
Great news! So glad you were able to get it resolved. This is a perfect example of why speaking with an agent directly is so important - these identity verification flags happen fairly often and there's no way to know about them without talking to someone.
nice!! 👍
Diego Vargas
my cousin said she got her payment today even tho its a holiday...is that even possible??
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Chloe Harris
•It's unlikely she received an actual deposit today since banks don't process ACH transfers on federal holidays. She might have received a pending notification that will clear tomorrow, or perhaps she's referring to a payment that was processed before the holiday but she only noticed today.
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Freya Nielsen
Thanks everyone for the responses! I've let my mom know to expect the payment on Wednesday instead of tomorrow. She was getting anxious about it, so having a clear answer helps a lot. I'll also tell her about the text alerts - didn't know that was an option!
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