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I work in IT (not for unemployment lol) and this sounds like a database sync issue to me. Their systems probably have temporary problems connecting to your account data. I'd give it 24-48 hours before panicking.
UPDATE: My claim is back! It suddenly reappeared this morning. Looks like it was just system maintenance after all. Payment is pending and should arrive tomorrow. Thanks everyone for the help and suggestions!
my brother works at the DOL and says they are SUPER backlogged right now because of some computer system update gone wrong. priority might not mean much tbh
Just one more thing to consider - make sure your fiancé continues to certify for benefits every week while waiting for the review to complete. Many people make the mistake of stopping certification during pending reviews, but he should continue doing his weekly certifications as normal. If approved, he'll receive all backdated payments for properly certified weeks.
Thanks everyone for the explanations! I just double-checked my tax forms and found the exclusion on Schedule 1. Mystery solved - it was already included in my refund. I think I was expecting more because I forgot about the state tax portion still being due. Really appreciate all the help!
Glad you got it sorted out! And yes, that state tax portion trips up a lot of people. The federal exclusion doesn't affect NY state taxes, which is why your refund might have seemed smaller than expected. If you still have questions about your return, consider contacting a tax professional or the IRS directly, especially if the numbers don't add up.
kinda related but my unemployment 1099-G form for 2024 has wrong amount on it, anybody know how to get that fixed? i tried calling NY unemployment but cant get through
You need to request a corrected 1099-G. Try using the message system in your NY.gov account, specifically selecting "Tax Form" as the subject. If that doesn't work after a week, that's another situation where Claimyr can help get you through to someone who can fix it - incorrect tax documents need to be addressed quickly.
Luca Ferrari
UPDATE: I finally got my check cashed! Had to go to Bank of America (where the check is drawn from) and bring all the paperwork plus two forms of ID. The manager had to call some special verification number but it worked! Thanks everyone for the suggestions. For anyone else having this problem - definitely bring all documentation that came with the check and be prepared to wait while they verify it.
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Nia Davis
•Great to hear! Yes, these special state programs often have different verification processes than regular unemployment. Glad it worked out for you!
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Carmen Flores
My check had the wrong address on it (I moved last year) and now they're saying I need to wait for them to reissue it which could take 4-6 weeks??? Has anyone dealt with this particular issue? The whole tourism bonus thing seemed straightforward until it wasn't.
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Aisha Rahman
•my brothers roommate had same problem... he had to fill out some form online to confirm new address before theyd send a new check
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