Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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my neighbor had same issue, he used that claimr thing someone mentioned abov & got thru in like 20 min after trying for days by himself. just sayin it works if ur desperate
I'm definitely getting desperate at this point... tax appointment is coming up fast. I'll try the specific phone sequence first thing tomorrow and if that fails, might have to look into that service.
UPDATE: I got through this morning! Called right at 8:00am and followed the sequence that was suggested (press 2, then 2 again, then 3). Had to wait about 30 minutes but finally spoke to someone who confirmed they'll mail my 1099-G. Should arrive in 7-10 days which is cutting it close for my tax appointment but better than nothing. Thanks everyone for your help!
Great news! Glad you got it sorted out. For your tax appointment, if the form hasn't arrived yet, you can let your preparer know it's on the way. They might be able to estimate that amount for now and amend later if needed, or possibly reschedule to make sure everything is accurate the first time.
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Quick update on the Form UI-BPA2025 that was mentioned earlier - make absolutely sure you complete Section 4C correctly. This section requires you to list each specific day you certified for the missing weeks. If you can't remember the exact dates, you can find them in your account under "Certification History." Many back pay requests get delayed because this section is incomplete. Also, after submitting both forms, call again after 5 business days to confirm they were received and are being processed. The system doesn't always send confirmation notifications for back pay requests.
Thank you SO much for this tip! I just downloaded the form and was about to start filling it out. I'll make sure to be super detailed with the certification dates.
Just wanted to follow up - did you get this resolved? I'm curious if any of the suggestions here worked for you.
FINALLY got it resolved yesterday! The UI-BPA2025 form was the key - apparently my case was stuck in some weird limbo state. I also used Claimyr to get through to someone quickly after trying for 2 hours on my own with no luck. The agent was able to see both my forms and pushed it through to processing. Money should be in my account by Tuesday! Thanks everyone for all your help!!!
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btw has anyone else noticed the website is always "down for maintenance" exactly when you need to certify? like they do it on purpose to make it harder
omg yes!!!! always sunday nites when everyone trying 2 certify. so annoying!!!
The maintenance windows are actually scheduled and posted on their website in advance. It's usually 12am-7am on Sundays. They do this because it's the lowest traffic period. If you try to certify during normal business hours, you shouldn't encounter maintenance issues.
UPDATE: I finally got through to NYSDOL this morning! I followed multiple pieces of advice from this thread: 1. Called right at 8am 2. Asked specifically for a claims specialist 3. Mentioned the July system glitch affecting my pending certifications The specialist confirmed that my pending weeks will NOT disappear in September (which was my main worry). She said the July glitch affected a lot of people and they're still working through the backlog. She was able to release two of my three pending payments, and said the third one needs additional review but should be processed within 7-10 business days. So relieved! Thank you everyone for your help and suggestions!
lucky you got through! i'm gonna try the 8am trick tomorrow
Congrats! Nothing beats the relief of finally getting that payment issue resolved!
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When I had trouble with my claim I just gave up and got a job at Walmart lol. Not worth the headache dealing with government bureaucracy. Good luck tho!
I'm actually working now too, but those 4 weeks represent over $2,000 that I'm entitled to and really need. My savings got wiped out during the gap before I found my current job.
sooo what did u end up doing?? any luck getting your backpay yet??
I'm going to try a combination approach based on all this helpful advice. I'll submit the forms mentioned (TC-403.1 and UI-AT25), mail a physical letter with documentation, try calling the direct appeals line, and if all else fails, reach out to my state assembly person. I'll update once I get some results! Thanks everyone for the suggestions.
Fatima Al-Farsi
Just to clarify something important: Your friend should NOT submit a new claim. That will only complicate things further. This is just a payment processing issue with their existing claim. Also, make sure they keep certifying weekly (just once!) even if they're not receiving payments yet. Once the issue is resolved, they'll receive all back payments they're eligible for.
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Amara Nwosu
•Thanks for the warning! I'll make sure they don't file a new claim. They were actually considering that so you might have just saved them from making things worse.
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Amara Nwosu
UPDATE: My friend finally got through to NYSDOL this morning! You were all right - the double certification triggered a fraud review. They told her it would be resolved within 72 hours and all back payments would be processed. Thank you all for your help and advice!
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ElectricDreamer
•Glad they got it sorted! How did they finally get through? Was on hold forever or did they use that service?
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Amara Nwosu
•They used that Claimyr service someone recommended above. Said it was way easier than trying to get through on their own after multiple failed attempts.
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