Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I HATE these scammers!! My brother almost fell for a similar scam last month - they told him he qualified for some special 'job training fund' that required his banking info to 'deposit the benefit.' He was desperate and almost sent them everything before I stopped him. The unemployment system is ALREADY confusing enough without these vultures making it worse. And of course when you call the actual unemployment office to verify, you can never get through!!
Glad your brother didn't fall for it! My neighbor wasn't so lucky - gave their SSN and banking info to what they thought was the unemployment office. Had their identity stolen and took months to sort out.
Update: I finally got through to a representative at NYSDOL this morning. They confirmed this is absolutely a scam - there is no tourism recovery program connected to unemployment benefits. They placed a note on my account about the phishing attempt and suggested I monitor my credit report for the next few months just as a precaution. Thanks everyone for your help!
thanks for the update! glad u got it sorted out
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Thank you everyone for the helpful responses! My husband is going to do his final certification this Sunday and make sure to accurately report his work days. Then he'll stop certifying after that. I feel much better knowing the proper procedure now. I'll also have him save his job offer letter and first paystub just in case there are questions later.
smart move. better safe than sorry w/ unemployment stuff!
One other tip - make sure your husband checks his email and mail for a while even after stopping his claim. Sometimes there are notifications or questions that come up later. The NY unemployment system occasionally does random audits, and if they contact him and he doesn't respond, it can cause issues.
Great point! I'll make sure he keeps an eye on his mail and email. Thanks again for all the help!
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The NYSDOL phone system has a known bug when processing partial unemployment claims with variable hours. The department is aware of the issue but the fix isn't scheduled until next quarter according to their system maintenance bulletin. In the meantime, here's the most reliable workaround: 1. Use the web portal instead (labor.ny.gov) 2. If you must use phone, enter your total hours as individual days (even if you worked the same hours each day) 3. When prompted for earnings, round to the nearest dollar (decimals often trigger disconnects) 4. If asked about availability for work, always say "yes" (1) first, then clarify with the agent later if needed The system particularly struggles with claims reporting 15-25 hours of work per week, which seems to be a data validation issue in their legacy system.
This is excellent advice. I'd just add that if you're still having trouble with the automated system, try calling the alternate certification number: (888) 581-5812. It uses a slightly different call flow that sometimes works better for partial claims. You'll still need your NY.gov ID and PIN.
last week i had to try like 8 times to get thru when claimin my partial hours they really need to fix there system im so sick of this!!!!!
Did you eventually get through? It's so frustrating because we need that money for bills!
ya finally got thru on like try #9 lol. just kept callin back. dont give up!
Sofia Martinez
my brother said if u press 0 three times it sometimes works but i dunno never worked for me lol
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Amara Eze
UPDATE: I finally got through!!! Used that Claimyr service someone mentioned above and it actually worked. Had to wait about 30 mins but that's way better than the 2+ hours I was waiting before (and then getting disconnected). The agent fixed my pending payment issue - turns out there was a "verification flag" on my account that needed to be removed. Payment should process in 2-3 business days! Thanks everyone for your help!
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Giovanni Ricci
•Nice! Glad you got it resolved. What exactly was the verification flag for? I'm worried I might have the same issue.
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Amara Eze
•Something about my employer response being incomplete. The agent was able to override it since they had all the info they needed. Definitely worth calling about if your payment is stuck!
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