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Just a quick update for everyone: NYSDOL just posted on their website that they resolved the certification system issues as of 3:30pm today. If you were having problems earlier, you should be able to complete your weekly certification now without any issues. They apologized for the inconvenience and confirmed that no one will be penalized for these technical difficulties.
I had something kinda like this happen back in January. My payment jumped up by around $200. Turned out they had recalculated my base period wages and I qualified for more than they initially thought. I got a letter about it a week later. Maybe check your mail?
Just to follow up - were you able to get an answer about this? If it was indeed a recalculation of your benefit amount, you should have received a Monetary Determination Notice (T402) showing the updated calculation. This would explain the increase and confirm whether it's permanent going forward.
Update for everyone following this thread: For situations like this with short-term out-of-state employment (under 6 weeks), you need to request a "Non-Qualifying Employment Exclusion" from NYSDOL. This requires: 1. Proof of the short duration (termination letter with dates) 2. Evidence you've returned to NY (lease, utility bill, etc.) 3. Form UI-BK-28 (Interstate Wage Exclusion Request) Once processed, they can reinstate your original NY claim as if the out-of-state employment never happened. But you must speak to a Combined Wage Claims specialist at NYSDOL, not a regular claims agent.
Thank you so much for this detailed information! I got through to someone today using that Claimyr service and they're processing my exclusion request now. The agent confirmed everything you said and told me I should see my claim reactivated within 10 business days. Such a relief!
My cousin works for unemployment and says they've been swamped with these exact cases since so many people are doing gig work and temp jobs in different states. The system wasn't designed for how people actually work these days.
Update: I followed everyone's advice and tried logging in early this morning (5:45am) and the website actually worked! I was able to download my 1099-G without any issues. Thanks so much for all your help! For anyone else with the same problem, definitely try accessing the site during off-hours.
Great news! Glad it worked out for you. It's always good to have your tax documents well before the filing deadline. Make sure to save a copy of the PDF for your records too.
Lucky you! I tried at 6am and STILL got the error. This system is such a joke. Guess I'll have to try the Claimyr thing next...
Connor Gallagher
Just saw a notice on the NYSDOL website that they're processing a large batch of tourism recovery payments this Friday. Maybe yours will be in that group!
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Dylan Campbell
•Oh that would be amazing! Where on the website did you see that? I keep checking the main page but don't see any announcements.
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Connor Gallagher
•It's in the "News and Updates" section at the very bottom of the homepage. They don't make it easy to find! There's a whole update about the Tourism Recovery Fund processing schedule.
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Dylan Campbell
UPDATE: I got my payment! It finally came through as direct deposit this morning. For anyone else waiting, definitely check the Special Program Payments section like people suggested here, and consider submitting that payment inquiry if it's been over 8 weeks. Thanks everyone for your help!
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Miguel Ramos
•congrats! how much did u end up getting if u dont mind me asking?
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Dmitry Sokolov
•Great news! Glad it worked out. For others reading this thread in the future, remember that tourism recovery payments typically process within 6-8 weeks but can take up to 12 weeks during high-volume periods.
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