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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Did you apply for PTO or sick leave when you left your last job? Sometimes that can affect your unemployment eligibility too. Just another angle to consider.
This is incorrect information. PTO payouts don't affect your work history qualification in New York - they might delay the start of benefits slightly, but they wouldn't cause someone to be denied for insufficient work history. Let's be careful not to confuse the situation further.
UPDATE: I finally got through to someone at unemployment today (used that Claimyr service someone mentioned - it actually worked!). The agent confirmed I should qualify under the extended base period due to COVID disruption. They're helping me file an appeal and said I need to submit documentation of my pre-pandemic employment. They're also sending me a specific form for COVID-related work disruptions. Thank you all for your help and advice! Will update when I hear back about the appeal.
That's excellent news! Make sure you submit your appeal and all documentation before the deadline. The fact that you spoke with an agent who acknowledged the extended base period should help your case significantly. Best of luck, and please do let us know how it turns out.
So glad you got through to someone! Fingers crossed your appeal gets approved quickly!
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This reminds me of last year when they switched payment processors and everyone's payments were late for like TWO WEEKS. I nearly got evicted! They never plan these system changes well.
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my friend works for nysdol and she told me its actually cuz they found a bunch of fraud in the system and are doing extra verification on all accounts this week. some ppl might not get the supplement anymore if their account gets flagged
This is incorrect information. The delay is related to scheduled system maintenance, not fraud investigations. While NYSDOL does regularly review accounts for potential fraud, the current supplemental payment delay is affecting users based on claim ID numbers as part of a planned update. Please be careful about sharing unverified information as it can cause unnecessary panic.
Update: My supplemental payment just hit my account this morning! Looks like they're catching up on the delayed payments faster than expected. Has anyone else received theirs yet?
Just checked and mine came through too! What a relief. Thanks everyone for the help and information!
That's great news! The NYSDOL website now has a banner announcement about the payments being processed ahead of schedule. Glad they fixed it quickly!
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is ur claim regular UI or something else? different programs have different rules bout BYE dates
It's regular UI. I was laid off from my retail job in November 2024.
Just wanted to follow up - were you able to get this resolved? Did you try calling them?
Yes! I finally got through to an agent who confirmed exactly what people here said - my account was under review because of the hearing. My payment was released yesterday and my BYE date is back to normal now. Thanks everyone for your help! For anyone else reading this with a similar problem, definitely keep certifying weekly even if payments are paused during review.
Connor Rupert
Based on what you've described, there are several potential causes for this delay: 1. Identity verification issues - very common in 2025 with the new security protocols 2. Employer response delays - they have 10 business days to respond to claims 3. Wage discrepancy investigation 4. Prior claim issues that need resolution 5. Work search documentation gaps Here's what you should do: 1. Request to speak specifically with a claims examiner, not just a general rep 2. Ask for the specific issue code on your account (they can see this) 3. Request a supervisor if they won't provide details 4. Mention Section 590.1 of NY Labor Law which requires prompt payment of benefits 5. Submit a message through your online account specifically requesting claim status detail The fact that you received a monetary determination is actually positive - it means you're financially eligible. The hold-up is likely related to one of the non-monetary eligibility factors.
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Micah Franklin
•Thank you! This is incredibly helpful. I didn't know about Section 590.1 - I'll definitely mention that. And you're right, I've been talking to general reps who probably can't see the details. I'll insist on speaking to a claims examiner or supervisor next time.
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Connor Rupert
•You're welcome! One more tip: when you call, try to reach them early in the morning (right when they open) or later in the afternoon (around 3:30-4:00pm). The wait times are usually shorter, and you're more likely to get connected to senior staff who can actually resolve issues rather than just provide status updates.
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Brooklyn Knight
Any updates on your situation? Were you able to get through and find out what's happening with your claim?
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Micah Franklin
•Finally got some answers! I ended up using Claimyr like you suggested and got through to someone in about 8 minutes. Turns out there was an employer verification issue AND an identity verification problem. My former employer had 10 days to respond but never did, and instead of moving forward, my claim just sat there. The agent pushed it through manually and said I should receive payment within 3-5 business days. THANK YOU all for your help - would have been completely lost without this forum!
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