NY unemployment ID.me verification status - how to confirm it worked?

You should've received a confirmation email from ID.me once your verification was complete. Also, when you log back into your NY unemployment account, there should be a message in your dashboard saying your identity has been verified. If you don't see either of those things after 48 hours, your verification might not have gone through properly.

I had this exact problem last month! The system is super confusing. Try logging into ID.me directly (not through the unemployment portal) and check your account status there. Thats how I figured out mine actually did go through even tho the NYSDOL site never updated.

Successful ID.me verification typically shows three indicators: 1. Email confirmation from ID.me 2. Status change in your NY unemployment dashboard (though this can take 2-3 days to update) 3. Your claim processing moves forward to the next step If you completed the entire process including the facial recognition and document upload steps, it likely went through. The system is experiencing high volume right now in 2025, so updates are delayed. I'd wait one more day before taking action.

U didn't get verified. Same thing happened to me in January. the system glitched and I had to do it over. But when I tried again it kept saying I already had an account but wouldn't verify me! Total nightmare. Had to call them 50 times!!!

The NY unemployment ID.me verification system has been really inconsistent lately. What worked for me was checking my claim status in the "Claims Status" section rather than the dashboard. Sometimes the main dashboard doesn't update but your claim status will show "Identity Verified" if it went through. If you don't see that after 3 full business days, you'll need to contact NYSDOL directly. The problem is getting through to an actual agent - I spent two weeks trying before I found Claimyr (claimyr.com). They got me connected to a live agent in about 20 minutes when I was dealing with my verification issue. They have a video demo at https://youtu.be/Rdqa1gKtxuE showing how it works. Totally worth it when you're stuck in verification limbo.

There's actually another way to check if your ID.me verification went through. Log into your NY.gov account, go to "My Online Services," then select "Unemployment Insurance," and check the "Documents" section. Sometimes a verification confirmation gets posted there even when the dashboard doesn't update. Also, make sure you completed ALL steps of the ID.me process. Many people think they've finished, but the final step requires you to explicitly authorize ID.me to share your verification with NYSDOL. If you missed that authorization step, the verification won't transfer to your unemployment claim.

I HAD THE EXACT SAME PROBLEM IN FEBRUARY!!! The ID.me system is BROKEN and nobody at unemployment will admit it!! I ended up having to create a WHOLE NEW unemployment account because my identity verification got stuck in limbo and corrupted my original account. I lost 3 weeks of benefits dealing with this garbage system. Call them RIGHT AWAY don't wait!!!!

Before creating a new account (which can cause more problems), try this troubleshooting approach: 1. Clear your browser cache and cookies completely 2. Use a different browser than you used originally 3. Log in to NY.gov (not through ID.me) 4. Go to your unemployment dashboard 5. Look for the ID verification link and click it 6. If it redirects you to ID.me again, your verification didn't complete 7. If it says verification is pending or complete, then it did register Based on your description, it sounds like the authorization to share information with NYSDOL may not have processed correctly. This happens fairly often in the system.

btw if ur ID.me verification fails twice in a row DONT do it a 3rd time right away! The system flags u for fraud after multiple attempts and then ur locked out for 30 days. Happened to my roommate last month!

Just to follow up - were you able to get your ID.me verification sorted out? I'm curious what solution worked for you since others might have the same issue.