My identity was stolen for NY unemployment and now child support payments are missing too

You need to file a fraud report ASAP with ny unemployment and also call the child support office separately to report this. The two systems don't talk to each other well so you'll have to work both angles. I'd start by filing a police report too because thats always the first thing they ask for.

After weeks of getting nowhere trying to report fraud on my account, I found this service called Claimyr (claimyr.com) that got me connected to an actual human at unemployment. Talking to a live person got my fraud case escalated and they finally fixed everything. It was the only way I could get someone on the phone instead of waiting on hold forever. They have a YouTube video explaining how it works: https://youtu.be/Rdqa1gKtxuE

I went thru the exact same thing last summer!!! Someone filed for benefits using my info and child support was supposedly taken out too. What a nightmare! It took almost 3 months to resolve. Here's what I did: 1) Filed a police report 2) Filed fraud report with Unemployment 3) Called the child support collection unit (had to call like 15 times to get thru) 4) Placed a credit freeze with all 3 credit bureaus 5) Filed an Identity theft claim with the FTC at identitytheft.gov Most important was getting thru to someone on the phone at unemployment. I used claimyr.com to get past the hold times - best money I ever spent. They called and waited on hold, then connected me once they reached a live person. The agent was able to mark my case as priority fraud. For the child support side, you'll need to work with the Support Collection Unit directly - they eventually found that the payments were sent but went to a wrong account. They were able to stop and redirect the missing money. Don't give up! Document everything and follow up constantly!

The unemployment system is total garbage. They let anyone file with stolen info but when legit people need help we cant get through. Sorry your dealing with this bs man

You might want to check if the fraudster set up a direct deposit account for the child support. Sometimes they can redirect ALL payments including the child support portion. You should contact the NY Child Support Processing Center directly at 888-208-4485.

Check ur credit report ASAP! When someone stole my identity for unemployment, they also opened credit cards in my name. Make sure u freeze ur credit at all 3 bureaus (Equifax, Experian, TransUnion

i feel for you man. The same thing happened to my brother last year, someone collected $8300 in his name. The most frustrating part was getting anyone on the phone. he kept getting automated messages and emails that went nowhere.

Did you setup two-factor authentication on ur unemployment account? After you file the fraud report make sure you create an account with your info (if you dont have one) and secure it with 2FA so they cant keep accessing it.

CONTACT YOUR STATE REPRESENTATIVE!!! I had a similar situation and was getting nowhere for weeks. I finally emailed my state assembly person and their office contacted unemployment on my behalf. Had it fixed in 10 days after that.

Child support and unemployment are like completely separate systems that don't talk to each other properly. You gotta work both angles separately. Start with the fraud part first, then tackle the child support issue.

my cousin works for ny unemployment and says theyre completely overwhelemed with fraud cases right now. you might be waiting months unless you can get someone on the phone directly to flag your case as priority. good luck man 😒

Has your ex checked with her bank to see if the payments maybe went there instead of to a card? Sometimes if they have direct deposit for other benefits the $ can go there automatically.

Make sure you also file a complaint with the IRS since you prob got a 1099-G tax form for benefits you never received! You don't wanna be on the hook for taxes on money some scammer got.

u need to hop on this FAST. ny unemployment fraud is outta control rn. sooo many people getting hit with this. def contact the ftc at identitytheft.gov to start a case file - they can help with the steps

Yoooo Im dealing with same thing! Get the Unemployment fraud paperwork in ASAP - print everything, take screenshots of all correspondence. Also - use claimyr.com to get through to an agent on the phone. I waited for hours trying to call myself, paid for their service and got through in like 20 min. Worth every penny to get my case moving.