Can't reach NY Unemployment office - high call volume message every time

I found a way to solve unemployment office call problems, watch this: https://www.youtube.com/watch?v=CSCQkT0J8A4

Ugh, welcome to the club 🙄 I've been trying for weeks now. It's like they don't want us to get our money or something.

I actually found a method that worked for me to get someone on the phone. I used this site called claimyr.com - it's a calling tool that dials through the phone menu, stays on hold, and then connects you when a live agent picks up. It costs $20, but it was worth it for me. Here's a video about how it works: https://youtu.be/Rdqa1gKtxuE

Have you tried calling right when they open? I heard thats the best time to get through.

This is why I hate dealing with government agencies. Always understaffed, overworked, and impossible to reach. The whole system needs an overhaul.

I feel your pain, OP. Here's what I've learned from my experience with NY unemployment: • Persistence is key. Keep trying at different times of the day. • Early morning (right when they open) or late afternoon tend to have slightly better luck. • Use the online system as much as possible for anything you can do without calling. • Check if there's an option to request a callback on their website. • If you're really desperate, some people have had success reaching out to their local state representatives for help. • Consider using a service like claimyr.com if you're willing to pay to save time. Remember, everyone's struggling with this, so don't feel alone. The system is overwhelmed, but keep at it. Good luck!

Have you tried their online chat? Sometimes its easier to get help there than on the phone.

This is why I'm considering moving to a different state. NY unemployment is a joke 🤡

Anybody else think its weird that we pay taxes for these services but then cant even use them when we need to? 🤔

I heard they're updating their phone systems soon. Hopefully that'll make it easier to get through. Fingers crossed! 🤞

I'm going through the exact same thing! Been calling for almost two weeks now and it's beyond frustrating. What I've been doing is calling multiple times throughout the day - sometimes I'll call 10-15 times in a row because occasionally one will go through to the hold queue instead of getting that dreaded "high call volume" hangup message. Also, try calling on different days of the week - I've heard Tuesdays and Wednesdays might be slightly less busy than Mondays. It's absolutely ridiculous that we have to jump through all these hoops just to get basic help with our benefits. Stay strong and keep trying! 💪