Just wanted to follow up - did your payment come through yet? Sometimes there's a system-wide delay and payments that normally hit Tuesday come through on Thursday instead. If you still haven't received it by tomorrow morning, definitely keep trying to reach an agent.

see! told u it would probably come. the system is just being slow for everyone this week!

UPDATE: Just checked my payment history and the missing day's payment hit my account this morning! Only took 2 days. So relieved but still annoyed I had to call for something that should've been automatic.

For anyone dealing with this issue, I recommend taking screenshots of your certification confirmation page every time you certify. That way if there's ever a dispute about what days you claimed, you have proof. The system is supposed to show this in your payment history, but sometimes that information is incomplete or missing entirely.

This whole thing reminds me of when I was claiming unemployment back in 2023 and Chase bank kept holding my deposits for 3 days for "verification" every single week. I had to go into a branch and raise hell to get them to stop doing it. These banks just don't care about people who are struggling!

Update from NYSDOL: They've confirmed with ACH processors that all delayed transactions have now been released to banks. If you haven't received your payment yet, it should appear in your account by midnight tonight. If you don't see it by tomorrow morning, contact your bank first, then NYSDOL if the bank claims they haven't received it.

The whole BYE date thing is just another way the system screws people over!!! I had $2800 left in my account when my BYE date hit and they just TOOK IT BACK. That money should be MINE - I worked for YEARS and paid into the system!!! The whole thing is designed to be confusing on purpose so people miss out on benefits they deserve.

my cousin had this happen last month and she said if you call right before your BYE date they can sometimes extend it especially if you have balance left. not sure if thats true for everyone tho.

Update: I finally got through to someone at NYSDOL after using that Claimyr service someone mentioned. The agent confirmed what everyone's been saying - 16 hours counts as 4 days. But here's the important part: my employer had actually reported 16.25 hours because of a 15-minute meeting I forgot about! The agent said they always go with the higher number between what you report and what your employer reports. So even if I had reported 15.9 hours, they would have still counted it as 16.25. Lesson learned - I need to be super precise with my timesheet and make sure I know exactly what my employer is reporting!

Does anyone know if this 4-hour rule applies to self-employment income too? I do some freelancing on the side and I'm trying to figure out how to properly report my hours.

Just checking in - any updates on your situation? Did you get through to anyone or see any changes in your account yet?

Thanks for checking! I actually tried that Claimyr service someone mentioned above and got through to an agent yesterday. They said my documents were received but waiting for review. The agent marked my account for expedited processing due to financial hardship. Hoping to see movement in the next few days. I'll update when I hear something!

Thanks everyone for the explanations! I just double-checked my tax forms and found the exclusion on Schedule 1. Mystery solved - it was already included in my refund. I think I was expecting more because I forgot about the state tax portion still being due. Really appreciate all the help!

kinda related but my unemployment 1099-G form for 2024 has wrong amount on it, anybody know how to get that fixed? i tried calling NY unemployment but cant get through

one thing no ones mentioned is that sometimes they have special extension programs that dont get announced till last minute. happened during covid and again during that recession in 2024. keep checking the nys unemployment website every week cause they might add something especially with the election coming up

Another option to consider: If you find part-time work but it pays less than your weekly benefit rate, you might qualify for partial unemployment benefits, which could help extend how long your benefits last overall. You'd report your part-time earnings each week and receive a reduced benefit amount, but this could stretch your benefits beyond September. This isn't the same as getting a new 26 weeks, but it could help bridge the gap while you search for full-time employment.

When I had to update my address I actually ended up going to my local NY Career Center and they helped me fax everything right there. Might be worth checking if there's one near you if the faxing doesn't work out. The staff was surprisingly helpful and I got confirmation right away that everything was received.

Update: I faxed my documents yesterday using the number provided and called today using that Claimyr service someone mentioned below. It actually worked! The agent confirmed they received my fax and said my address should be updated in the system within 3-5 business days. Thanks everyone for all your help! What a relief!

That's awesome!! Let us know when u get paid. I might need to use that service too cuz mine is coming up next month

SO glad you got it fixed! The exact same thing happened to me. The system is completely broken when it comes to BYE dates.