New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Isaac Wright

Update on my situation: After talking with the agent, they explained that even old gig work can trigger these questions. They reviewed my account while I was on the phone and removed the flag! Got my payment the next day. Don't give up - definitely worth getting through to an actual person who can fix it immediately.

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KhalilStar

anyone know if they backpay the weeks that were delayed? i'm in the same situation now and worried about rent

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Katherine Ziminski

yes they do backpay all weeks ur owed as long as u keep certifying every week. i got like $2300 all at once when mine finally cleared

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Noah Irving

UPDATE: You guys were right! I went back and reported 2 days instead of 0, and it went through without any error. I even got the confirmation number. Thanks for helping me understand the new system - I wish they had made this change clearer when they updated everything.

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Vanessa Chang

Great! Glad it worked out. For future reference, here's how the new partial unemployment calculation works in NY: - Each day you work, regardless of hours, counts as 1 day - 0 days worked = full weekly benefit rate - 1 day worked = 75% of weekly benefit - 2 days worked = 50% of weekly benefit - 3 days worked = 25% of weekly benefit - 4+ days worked = no benefits You should receive your payment in 2-3 business days as usual.

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Madison King

My brother had this same issue with the break in claim thing. He said he just waited a few days and tried again and it magically worked. The system is jst glitchy sometimes.

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Julian Paolo

While waiting sometimes works for temporary glitches, the "break in claim" error usually requires action. If you wait too long (over 2 weeks), you might have to completely reopen your claim, which can cause payment delays of 2-3 weeks. It's almost always better to resolve these issues immediately rather than hoping they'll fix themselves.

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Olivia Evans

guys what about applying for a new claim? im in the same boat my benefits just ran out last week. can we reapply or is there some kinda waiting period??

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Aurora St.Pierre

That's a separate question, but important to address. You can only file a new UI claim if you've worked and earned qualifying wages since your last claim began. Otherwise, you're not eligible for a new claim until your benefit year fully expires. If you've had employment since your last claim, you can reapply immediately after benefits exhaust.

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Caleb Stone

UPDATE: You guys were right! I checked again this morning (day 4) and my payment history is back! Everything's there just like before. Seems like it was just a temporary system glitch. Thanks everyone for the help and suggestions!

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Daniel Price

Great news! Glad it resolved itself without having to fight with the system. I'd still recommend downloading and saving all your payment records now just in case it happens again.

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Grace Johnson

I was in event management before everything collapsed in 2020. I've never done customer service but at this point I'd be willing to try anything remote. Do you know if they offer training or if they need prior experience?

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Nora Brooks

they train everyone! its entry level so no exp needed. dm me and i can send u the link to apply. pay isnt amazing but its something and totally remote

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Debra Bai

Great to hear you got it resolved! That security review hold is becoming increasingly common with the new fraud prevention measures NYSDOL implemented. For anyone else reading this thread with a similar issue, always ask specifically for a claims specialist review of \

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Lola Perez

YES! Those were the exact words the specialist used - \

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JaylinCharles

Update - Were you able to get through to someone? If you had multiple employers, that's very likely the issue. The system will show $0 until all employer wage verifications are complete. If one employer doesn't respond within the timeframe, you'll need to provide additional documentation such as W-2s or paystubs from that employer.

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Laura Lopez

I used that Claimyr service someone mentioned above and actually got through! You were right - it was because one of my employers hadn't responded to the wage verification. The specialist manually verified with my documentation and said my account should update in 48-72 hours. Thank you all for the help!

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Brianna Muhammad

Glad you got it fixed! SAVE THAT AGENT'S DIRECT NUMBER if they gave you one!!! That's GOLD for future problems (and there WILL be future problems lol

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Theodore Nelson

To summarize for everyone confused about this topic: 1. For 2025 taxes, unemployment benefits ARE taxable income both federally and in NY state 2. There is no special March 26 deadline that affects your refund eligibility 3. File by April 15th to avoid late penalties (unless the IRS announces an extension) 4. Your tax software or preparer should automatically calculate the correct tax treatment for your unemployment benefits 5. If you need specific guidance for your situation, speak with a tax professional or try to reach the NY tax department directly Hope this helps clear things up!

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Carmella Fromis

This is super helpful - thank you for breaking it down so clearly! I think I was confusing this with some special covid rule from previous years.

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Ellie Simpson

WAIT ONE MORE THING!! Make sure you opted to have taxes withheld from your weekly unemployment payments!!! I didn't realize I needed to select this when I first applied and ended up owing a BUNCH at tax time last year. It was a total nightmare!!!!

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Carmella Fromis

Yikes, thanks for the warning! I did select the withholding option when I applied, so hopefully I'm covered there. Sorry you had to learn that the hard way!

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Liv Park

Glad to hear you got it resolved! For anyone else reading this thread with similar issues: always continue certifying weekly even if payments aren't coming through. Once the issue is resolved, you'll receive all back payments for properly certified weeks. Also, remember to check both your email spam folder AND your online message inbox regularly, as important notices can appear in either place.

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Charlee Coleman

so wat was the trick that finally worked? the claimyr thing?

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Freya Collins

Yes, the Claimyr service got me through to an agent after weeks of trying on my own. Expensive but worth it in my situation since I was about to miss rent payments.

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Noah Lee

I just went through a work search audit last month for my NY unemployment claim. They specifically asked about my Coursera activities. What they wanted to see was: 1. The specific courses I took 2. Dates and approximate time spent 3. How it related to my job search 4. Evidence of completion or progress I showed them my Coursera certificates and progress reports, plus my notes about how each course related to positions I was applying for. They accepted everything without issue. The auditor told me they're less concerned with exact hours and more interested in seeing that you're genuinely using the training to improve your employability.

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Diego Fisher

This is really reassuring to hear from someone who actually went through an audit. I'll make sure to document the connection between my courses and the jobs I'm applying for. Thanks for sharing your experience!

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Faith Kingston

Based on all the discussion here, here's a summary of best practices for using Coursera as part of your NY unemployment work search: 1. Time commitment: While there's no official minimum, aim for at least 1 hour per session when counting it as a work search activity 2. Documentation: Record dates, course titles, modules completed, skills learned, and relevance to your job search 3. Evidence: Save certificates, screenshots of completed modules, and course descriptions 4. Relevance: Ensure courses directly relate to your career field and job applications 5. Diversification: Use Coursera for only 1-2 of your required weekly activities; include direct job applications and networking for others Remember that the goal of the work search requirement is to enhance your employability and demonstrate that you're actively preparing to return to work. Quality and relevance matter more than hitting a specific hourly target.

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Diego Fisher

Thank you for this excellent summary! I feel much more confident about my work search activities now. I'm going to create a spreadsheet to track everything going forward.

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Jacob Lewis

my cousin said some1 told him there might be a new supplement coming but idk if thats true

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Mia Rodriguez

I haven't seen any reliable information about a new supplement program. Currently, there are no announced plans to replace the $300 federal supplement after it expires. It's best to plan based on only receiving your regular state unemployment benefit amount going forward.

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Sophia Miller

When I lost my job last year I was so stressed about the benefits thing too. It's scary not knowing if you'll be able to pay bills! Hope you find a good job soon.

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