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I'm dealing with something similar but I think one of my jobs might not have been reporting my wages correctly to NYS Department of Labor. How do you know if all your wages are showing up in the system? My benefit amount seems lower than I expected based on what I was making combined from both jobs.
Having multiple jobs definitely complicates things but you're on the right track! One thing to keep in mind is that NYS Department of Labor will also look at whether you're "totally unemployed" or "partially unemployed" - since you lost both jobs completely, you should qualify for full benefits based on your combined wages. Just make sure to keep good records of your employment dates and final pay from both employers in case they need verification. The system can sometimes take a while to process claims with multiple employers, so don't panic if it takes longer than expected to get your first payment.
I went through this exact same situation about 6 months ago! The PIN reset system is completely broken - I had the same issue where my security questions weren't working. What finally worked for me was going to a local One-Stop Career Center in person. They have direct access to the system and can actually reset your PIN on the spot. You'll need to bring photo ID, Social Security card, and any recent pay stubs or tax documents. It's worth the trip instead of waiting weeks for the fraud statement to process. The staff there are way more helpful than trying to navigate the phone system. Also, once you get back in, write down that PIN somewhere safe - learned that lesson the hard way! 😅
Most One-Stop Centers accept walk-ins, but I'd recommend calling ahead just to be safe - some locations have specific hours for unemployment services. You can find your nearest center on the NY.gov website. Bring everything I mentioned plus maybe a utility bill or bank statement as backup ID. The staff there were so much more patient and knowledgeable than anyone I dealt with over the phone. Hope this saves you the headache I went through! Let us know how it goes.
@CosmicCruiser Most One-Stop Career Centers are walk-in friendly for unemployment issues, but I'd recommend calling ahead just to be sure since some locations have limited hours or specific days for unemployment services. You can find your nearest center on the NY.gov website. When I went, I just showed up around 10 AM and waited maybe 20 minutes. Way better than the 2+ hour phone holds! And honestly, the staff there actually seemed to understand how frustrating the system is - they were super patient and helpful. Good luck! 🤞
I'm dealing with a similar PIN issue right now! Been trying to get through to NY unemployment for weeks. The system locked me out after too many failed attempts and now I'm stuck in limbo. Reading through all these suggestions - the One-Stop Career Center idea sounds promising, and I might have to bite the bullet on that $20 calling service if I can't get through soon. It's crazy how something as simple as forgetting a 4-digit PIN can turn into such a nightmare. Has anyone tried showing up at a career center without an appointment? I'm wondering if they're busy or if you can usually get help the same day.
I feel your frustration! I'm actually going through something similar right now - been locked out for days after trying to reset my PIN too many times. From what I've read in this thread, it sounds like the One-Stop Career Centers might be our best bet. I'm planning to try walking into one tomorrow morning with all my documents ready. If that doesn't work, I might have to try that claimyr service too, even though paying $20 just to talk to someone feels wrong. This whole system is such a mess - it shouldn't be this hard to access benefits we're entitled to! Let me know if you end up trying the career center route, would love to hear how it goes.
this is so unfair they take your support money even when you're unemployed... how are we supposed to live on what's left?? the system is rigged against us
I understand the frustration, but child support obligations don't pause just because someone becomes unemployed. The children still need that financial support regardless of the parent's employment status.
@Chloe Robinson is absolutely right. As someone who works in family services, I can tell you that child support is considered a priority debt. The state has to ensure children receive support even when parents face financial hardship. The system may seem harsh, but it s'designed to protect the welfare of children first. If you re'struggling with the reduced income, you might want to look into other assistance programs or consider filing for a support modification through the courts if your unemployment is long-term.
just make sure u dont accidentally certify once u start the new job or theyll come after u for overpayment fr fr 🤡
Congrats on landing the new job! 🎉 Just went through this same situation a few months ago. You're absolutely right to be careful about doing it properly. Here's what worked for me: 1. Definitely claim your last week since you weren't working yet 2. Once you start the new job, just stop certifying - no need to call or formally close 3. Keep all your documentation and login info for tax season 4. Set a reminder in your phone so you don't accidentally certify after starting work The system will automatically go inactive after you miss a few certifications. Good luck with the new position! 👍
Paolo Conti
Just wanted to add my experience since I went through this exact same situation about 6 weeks ago! Missed my career appointment and made it up 4 days later, just like you did. The hold took exactly 17 days to lift from when I completed the makeup appointment. Here's what worked best for me: **Week 1:** Keep filing weekly claims and gather all documentation from your makeup appointment **Week 2:** Call the career center directly (not the main unemployment line) - they could see my completion status and added priority notes to my case **Week 3:** Used claimyr.com when I couldn't get through on my own - totally worth the $20 to actually talk to someone The rep explained that even though you did the makeup appointment quickly, there's a manual review process that has to happen between the career center system and the benefits system. That's why it takes so long even when you do everything right immediately. Got full backpay for all the weeks I claimed during the hold - it came through as one payment about 2 days after the hold lifted. Keep filing those weekly claims religiously and don't stress too much about the timeline. Based on everyone's experiences here, you should see movement within the next week or two! You handled this exactly right by going back so quickly. The system is just slow but it will get resolved! 🙏
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Ravi Sharma
•Paolo, this is such a helpful breakdown with the week-by-week strategy! I really appreciate you explaining the manual review process between systems - that makes so much sense why there's such a delay even when we handle everything quickly on our end. 17 days is actually pretty encouraging compared to some of the longer timelines I've been seeing. The fact that you got full backpay as one lump sum gives me a lot of confidence that this will all work out. I'm definitely going to follow your timeline approach - gather docs this week, call career center next week, and have claimyr as backup. Thanks for sharing such a clear roadmap! 💪
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Noland Curtis
Just went through this exact same situation about 3 weeks ago! Missed my career appointment and made it up 2 days later. The hold took exactly 20 days to lift, but I got full backpay for everything. Here's what I learned from my experience and reading this amazing thread: **The career center direct line is EVERYTHING** - Called them on day 12 and they could immediately see my makeup appointment was completed. They added an escalation note that same day. **Document absolutely everything** - Screenshots of makeup appointment confirmation, weekly claims, all emails. When I finally got through to benefits, having it all organized made the call take 5 minutes instead of 30. **The system disconnect is real** - The rep explained that career services and benefits run on different systems that don't talk to each other automatically. There's literally a human who has to manually connect the dots. **Timeline was:** - Days 1-10: Just kept filing weekly claims and gathering docs - Day 12: Called career center, got escalation note added - Day 18: Used claimyr to finally get through to benefits - Day 20: Hold lifted, backpay came through 2 days later You did everything right by going back so quickly. The wait sucks but you WILL get made whole. Keep filing those weekly claims and try the career center direct line around day 10-14. This community's advice is spot on! 💪
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