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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I'm new to this community and just received my audit letter yesterday. Reading through everyone's experiences here has been both nerve-wracking and reassuring! It sounds like my situation might be similar to some of yours - I had a mix of part-time W-2 work and some freelance writing income during my claim period. I reported everything on my weekly certifications, but now I'm wondering if the combination of different income types flagged my account. I'm starting to gather all my documentation now - bank statements, 1099s, contracts, and my weekly certification records. One question for those who've been through this: did the auditors ask for specific formatting of documents, or were scanned copies/PDFs acceptable? I want to make sure I submit everything in the format they prefer. Thanks to everyone for sharing their experiences - it's making this scary process feel much more manageable knowing that honest reporting typically leads to successful outcomes!
Welcome Saleem! Your situation with mixed W-2 and freelance income sounds very familiar - that combination seems to be a common audit trigger from what everyone's shared here. For document formatting, from my experience, scanned PDFs are totally fine. The key is making sure everything is legible and organized. I submitted everything electronically and the auditor had no issues with the format. What really helped me was creating a cover sheet for each type of document (bank statements, tax forms, etc.) with a brief explanation of what was included. Since you're just starting the process, I'd recommend creating that timeline spreadsheet that several people mentioned - it really shows you were being systematic about reporting. The fact that you reported everything on your weekly certifications is a good sign. Stay organized and don't stress too much - most people here who were honest came through fine!
I'm new here and just got my audit letter this morning - honestly feeling pretty anxious about the whole thing! Reading through everyone's experiences has been incredibly helpful though. It sounds like I might be in good company since I also had mixed income sources during my claim period (part-time retail work plus some TaskRabbit gigs). I was super careful about reporting everything on my weekly certifications, but now I'm second-guessing myself on whether I got all the timing right. What's really reassuring is seeing how many of you came through the process successfully by being organized and transparent. I'm going to start gathering all my documents this weekend and create one of those timeline spreadsheets everyone's mentioned. Thanks for sharing your stories - it's making this feel less scary knowing there's a community of people who understand what this process is like!
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I'm new to this community and honestly, finding this thread feels like a miracle right now! I made the exact same mistake during phone certification yesterday - accidentally said I wasn't available for work when I definitely was. I've been absolutely spiraling with anxiety, convinced I was going to face serious fraud charges. Reading through everyone's experiences here has been the first thing to calm me down since this happened. It's incredible (and sadly reassuring) to see how many people have dealt with these confusing phone system errors. I immediately sent a detailed message through the secure portal after reading the advice here, and I'm planning to try both the 8 AM calling strategy and that Claimyr service people have mentioned. The success stories like @fa735b3835d3's really give me hope - knowing that agents understand these are honest mistakes when you report them quickly makes this feel so much less catastrophic. I'm documenting everything and keeping a log of all my contact attempts based on the advice here. Thank you all for creating such a supportive space and sharing your experiences. This community is exactly what someone needs when they're panicking about navigating the unemployment system! I'll definitely update once I manage to reach an agent.
Welcome to the community! I'm also relatively new here but have been following this thread closely since I'm dealing with unemployment issues myself. Your situation sounds exactly like what so many others have experienced, and it's really encouraging to see you taking all the right steps immediately - sending that secure portal message and planning to try multiple contact methods shows you're being super proactive about fixing this. What really stands out to me from reading everyone's experiences is how understanding the agents actually are when you report these errors quickly. The phone system seems genuinely confusing and these mix-ups happen constantly, so they have clear processes to handle corrections. The fact that @fa735b3835d3 got their issue resolved in just one 10-minute call after getting through gives me so much hope for everyone currently dealing with this stress. I've been taking notes on all the strategies mentioned here - the 8 AM calling approach, Claimyr service, thorough documentation, and asking agents to add notes to your file. It's amazing how much practical knowledge gets shared in supportive threads like this. The waiting and uncertainty is definitely the hardest part, but you're clearly doing everything right to get this resolved quickly. Keep us posted on your progress!
I'm new to this community and currently going through this exact same stressful situation! Made a phone certification error three days ago where I accidentally said I wasn't actively seeking work when I actually was. I've been losing sleep over this, convinced I was going to face fraud charges or massive penalties. Finding this thread has been such a lifesaver - it's both reassuring and eye-opening to see how common these phone system mix-ups really are. I immediately sent a detailed message through the secure portal explaining exactly what happened and when, and I'm planning to try that Claimyr service since I've had zero luck with the regular phone line after dozens of attempts. The practical advice here is incredible - I had no idea about the TC-FOC form or that there were specific correction processes in place. I'm documenting everything now and keeping a detailed log of all my contact attempts. Reading success stories like @fa735b3835d3's where they got everything resolved in one call after getting through gives me so much hope. Thank you all for creating such a supportive community and sharing your experiences. It really helps to know that acting quickly is key and that most people get their situations resolved without major penalties when they're proactive about reporting errors. Will definitely update once I manage to reach an agent!
Welcome to the community! I just joined recently myself and stumbled across this thread while dealing with my own unemployment stress. It's honestly incredible how many people are going through these exact same phone certification errors - it really shows how confusing that system must be! Your approach of immediately messaging through the portal and documenting everything sounds spot-on based on all the advice I've been reading here. The success stories from people like @fa735b3835d3 who got their whole situation resolved in one call are really encouraging. It seems like the agents are actually pretty understanding about these mistakes when you report them right away. I'm also planning to try that Claimyr service if my regular calling attempts don't work out - it's amazing how many people here have had success with it when the normal phone line is impossible to get through. The waiting and not knowing is definitely the worst part, but you're clearly doing all the right things to get this fixed quickly. This community has been such a great resource for navigating these stressful government systems!
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I went through this exact same situation about two years ago when my part-time hours at a bookstore got cut from 24 hours to zero during their "restructuring." Your manager is completely wrong - part-time workers absolutely can collect unemployment benefits in New York! The key thing to understand is that eligibility is based on your total wages earned during what's called the "base period," not whether you worked full-time or part-time. Since you've been working 25 hours a week for 8 months, you should definitely have enough earnings history to qualify. I'd recommend filing your claim on my.ny.gov as soon as possible - don't wait because there can be processing delays. When I applied, I was worried about the same thing, but the NYS Department of Labor representative I spoke with confirmed that many part-time workers qualify for benefits. The weekly benefit amount will be calculated based on your actual earnings, so it might be lower than what a full-time worker would receive, but it's still significant help. Make sure to keep all your pay stubs and any documentation about the layoff - you'll want to have that information ready when you file. Don't let anyone discourage you from applying just because you weren't working full-time!
This is such valuable information from someone who's actually been through the process! I'm feeling so much more confident about applying now. Quick question - when you mentioned keeping documentation about the layoff, what specific types of documents did you find most helpful? I have my final schedule showing the reduced hours, but I'm wondering if there's anything else I should gather before filing my claim with NYS Department of Labor.
I just went through this same exact situation about 3 months ago! I was working part-time at a coffee shop (about 20 hours/week) when they had to lay off most of their staff due to slow business. Like you, I was told by my manager that part-time workers "probably wouldn't qualify" for unemployment - but that's completely wrong! I filed my claim through my.ny.gov and got approved within about 10 days. The NYS Department of Labor doesn't care whether you worked full-time or part-time - what matters is that you earned enough wages during your base period and lost your job through no fault of your own. With 8 months of work history at 25 hours per week, you should definitely meet the wage requirements. My weekly benefit amount was obviously lower than what a full-time worker would get, but it was still enough to help cover my rent while I searched for a new job. Don't let your manager's comment discourage you - file your claim as soon as possible!
This is so encouraging to hear from someone who just went through this recently! I was getting really worried after my manager's comment, but it sounds like part-time workers definitely have rights here. Quick question - did you have to provide any special documentation to prove your hours were cut involuntarily, or was your employer required to report that to NYS Department of Labor? I want to make sure I have everything ready when I apply.
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Has anyone else had issues with the mobile version of the site? I kept trying on my phone during my lunch break and it was even worse than on desktop - pages wouldn't load at all. Finally gave up and waited until I got home to use my laptop. Seems like the mobile site can't handle the traffic as well as the desktop version. Just something to keep in mind if you're trying to certify on your phone!
Yes! I had the exact same experience with the mobile site. It was completely unusable for me - kept getting white screens and error messages. The desktop version is definitely the way to go, even though it's still slow. I think the mobile site just wasn't designed to handle this kind of traffic load. Good tip for anyone else struggling!
This is super helpful! I've been dealing with the same timeout issues for the past week and was starting to panic that I'd miss my certification deadline. The tip about waiting for pages to fully load before clicking is gold - I was definitely being impatient and probably making it worse by clicking multiple times. Going to try this method tomorrow morning during off-peak hours. Really appreciate you taking the time to share what worked for you, especially since you know how stressful this whole process can be when you're relying on these benefits. Thanks for giving the rest of us hope that we can actually get through this broken system!
You're so welcome! I totally get that panic feeling - I was literally refreshing the page every 30 seconds at one point which definitely wasn't helping. The patience thing is SO hard when you're stressed about getting your benefits, but it really does make a difference. One more tip that helped me - I actually set a timer for 10 seconds between each click just to force myself to slow down. Sounds silly but it worked! Hope you get through tomorrow morning - the early hours really do seem to be better. We're all in this together trying to navigate this frustrating system!
Kylo Ren
The system is so confusing! I reported my part-time earnings last week and now my claim status changed to 'under review.' Should I be worried? I made sure to report everything honestly.
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Malik Johnson
•Don't panic! "Under review" is pretty normal when you first start reporting part-time earnings. They just need to verify your income and adjust your benefit calculation. It usually takes 1-2 weeks to process. As long as you reported everything accurately like you said, you should be fine. The system flags any changes to review them manually. Just keep certifying your weekly claims as usual while you wait.
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Ava Martinez
Just wanted to add that when you do sign up for Uber, make sure to keep detailed records of all your earnings - not just what Uber reports to you, but also track your mileage, gas, car maintenance costs, etc. NYS Department of Labor wants to know your gross earnings from ride sharing, but you'll also need those expense records for tax purposes since you'll be considered an independent contractor. Also, don't forget that Uber earnings can be unpredictable - some weeks you might make $50, others $300 - so always report the actual amount you earned that specific week on your certification.
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Yara Elias
•This is really helpful advice about keeping detailed records! I hadn't thought about tracking all the car expenses. Do you know if there's a specific app or method that works best for tracking mileage and expenses for Uber drivers? I want to make sure I'm doing this right from the start since I'll need those records for both unemployment reporting and taxes next year.
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