New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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websites back up now just fyi

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Thanks for letting us know! I already certified by phone but good for others to know they can use the website again.

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I had the same issue earlier today! After reading through all the comments here, I tried the Tel-Service number at 1-888-581-5812 and it worked perfectly. The automated system walked me through all the certification questions just like the website does. It took about 10 minutes total and I got a confirmation number at the end. Definitely keeping this number saved for future outages - seems like the phone system is more reliable than the website when there are technical issues.

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That's really helpful to know! I'm new to the NY unemployment system and had no idea there was a phone option. Good tip about saving that number - I'll definitely do that in case this happens again. Did you find the phone system easier to use than the website overall?

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I'm in a similar boat - my benefit year is ending next month but I still have like 8 weeks of benefits left that I haven't used yet. Do those just disappear or can I still claim them somehow?

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You can continue filing your weekly claims for those remaining 8 weeks until your benefit year ends. You don't lose unused weeks within your benefit year as long as you continue to be eligible and file your claims on time.

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Just wanted to add that you should definitely file a new claim as soon as your benefit year ends if you're still unemployed, even if you're not sure you'll qualify. The worst they can say is no, but you might be surprised - sometimes people have earned more wages than they realize from part-time work or gig work that could qualify them. Also, make sure you keep filing your weekly claims right up until your benefit year ends so you don't miss any payments you're entitled to. The transition can be seamless if you file the new claim right away.

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This is really helpful advice! I didn't know you could file a new claim even if you weren't sure about qualifying. Quick question - when you say "file a new claim as soon as your benefit year ends," do you mean like the day after it expires or can you file it a few days before? I'm worried about timing this wrong and missing out on benefits I might be entitled to.

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I just want to echo what everyone else has said - you're definitely not alone in this situation! I went through something similar a few years ago and the anxiety around how unemployment would affect my FAFSA was overwhelming. But honestly, once I got through the process, I realized that being unemployed actually opened up more financial aid opportunities than I expected. The key things that helped me were: 1) Apply for FAFSA as early as possible - don't wait, 2) Be completely transparent about your unemployment situation, 3) Reach out to your school's financial aid office early to discuss professional judgment, and 4) Keep detailed records of everything unemployment-related. One thing I wish I had known earlier is that many schools have special emergency aid funds specifically for students who've experienced job loss or other financial hardships. Also, look into whether your state has any special programs for unemployed individuals returning to school - some states offer additional grants or support. The fact that you're being proactive and asking these questions shows you're on the right track. School can be an amazing opportunity to rebuild and move forward after unemployment. Don't let the FAFSA concerns hold you back from pursuing your education!

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Thank you so much for this reassurance! It's really helpful to hear from someone who's been through this exact situation. Your four key points are perfect - I'm going to save those as my action plan. I had no idea about the emergency aid funds for students with job loss, so that's definitely something I'll ask about when I contact the financial aid office. The point about state programs for unemployed individuals returning to school is interesting too - I'll need to research what New York specifically offers. It's amazing how this thread has transformed my anxiety into actual hope and a clear path forward. Sometimes you just need to hear from people who've walked this road before to realize it's not as scary as it seems!

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I'm currently a financial aid administrator at a community college in NYS and wanted to add some practical insights to this great discussion. First, you're absolutely right to be concerned about reporting accurately, but please don't stress too much - we see unemployment situations constantly and have well-established processes to help. A few specific tips: 1) When you report your UI benefits on FAFSA, make sure to include the exact amount you've received, not just estimates, 2) Contact your school's financial aid office BEFORE submitting your FAFSA if possible - we can often guide you through the process and let you know what additional documentation we'll need for a professional judgment review, 3) Ask specifically about the school's emergency aid programs - many have COVID-related funds that are still available for students facing financial hardship, and 4) If you're considering community college first, know that we typically have more flexible policies and faster turnaround times for these situations. Also, regarding the training waiver mentioned earlier - that's excellent advice and definitely worth pursuing if you want to continue benefits while in school. The key is getting approval BEFORE enrollment. You're taking a smart step by planning ahead, and education is often the best path forward after job loss. Feel free to reach out to financial aid offices with questions - we're here to help, not judge!

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This is incredibly helpful advice coming from someone who works directly in financial aid! I really appreciate you taking the time to share these practical insights. The tip about contacting the financial aid office BEFORE submitting FAFSA is something I hadn't considered - that could save me a lot of stress and potential mistakes. I'm definitely leaning toward starting at community college since you mentioned the more flexible policies and faster turnaround times. That sounds perfect for my situation. One question about the emergency aid programs you mentioned - are these typically need-based or do they have other criteria? I want to make sure I understand what might be available to me. Also, when you say to include the exact amount of UI benefits rather than estimates, should I wait until I have my complete records from NYS Department of Labor, or is it okay to use the amounts I've been tracking myself? Thanks again for this insider perspective - it's exactly what I needed to hear!

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This is exactly the kind of expert guidance I've been looking for! As someone who's been stressed about this whole process, it's so reassuring to hear from a financial aid administrator that unemployment situations are common and there are established processes to help. I'm particularly interested in your suggestion about contacting the financial aid office before submitting FAFSA - that seems like it could prevent a lot of headaches down the road. I'm also glad to hear about community colleges having more flexible policies since I was already considering that route. One thing I'm curious about - when you mention COVID-related emergency funds that are still available, do those typically require proof of pandemic-related job loss, or would any unemployment situation potentially qualify? I lost my job due to company downsizing rather than anything directly COVID-related, but I'm wondering if those funds might still be an option. Thanks for sharing your professional expertise with all of us - it's making this whole process feel much more manageable!

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so wat was the trick that finally worked? the claimyr thing?

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Yes, the Claimyr service got me through to an agent after weeks of trying on my own. Expensive but worth it in my situation since I was about to miss rent payments.

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Just wanted to add my experience for anyone else dealing with this - I had the exact same issue last month where my payments were stuck in "pending" for 4 weeks. Turned out there was a discrepancy between what my employer reported for my last day of work versus what I put on my application (they had me down as working one day longer than I actually did). The frustrating part is the system doesn't tell you WHY it's pending or what specific information needs to be verified. Once I got through to someone and they corrected the dates, all my back payments came through within 48 hours. The key really is just getting a human on the phone who can actually see what's flagged in your file. Keep trying different times of day - I had luck calling right at 8am on Tuesday mornings.

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This is really helpful to know! It's crazy how these tiny discrepancies can freeze everything up. Did you have to provide any additional documentation when they corrected the dates, or was the agent able to fix it just based on what you told them during the call? I'm wondering if I should gather all my employment records before calling again just in case they need me to verify specific details.

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This entire thread has been so educational! I'm new to remote work - just started working from home in Ithaca for a company based in Portland, Oregon about a month ago. I had absolutely no idea how unemployment would work if something happened to my job, and honestly it was keeping me up at night worrying about it. Reading everyone's real experiences with NYS Department of Labor handling remote work situations has put my mind completely at ease. It's incredible how much the system has evolved to handle remote workers smoothly. I'm definitely going to start organizing all my employment documents into a dedicated folder like someone suggested, and I'll bookmark this thread for future reference. Thank you all for being so generous with sharing your knowledge and experiences - this community is amazing!

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Welcome to remote work and to this community! I totally understand that anxiety about the unknown - I had the exact same worries when I first started working remotely. It's such a relief to know that if something unexpected happens, the unemployment process is actually manageable, right? This thread really shows how much NYS Department of Labor has adapted to the new reality of remote work. The tip about organizing employment documents is brilliant - I'm going to do the same thing this weekend. It's so much better to be prepared and never need it than to be scrambling if something does happen. Thanks for sharing your experience as a newcomer - it's always helpful to know others are going through the same learning curve with remote work logistics!

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I'm new to this community and just wanted to say how incredibly helpful this entire discussion has been! I've been working remotely from Poughkeepsie for a DC-based nonprofit for about 4 months now, and like many others here, I was completely in the dark about how unemployment benefits would work if I ever needed them. Reading through everyone's real-world experiences with NYS Department of Labor has been such a relief - it sounds like the process is much more straightforward than I imagined. What really stands out to me is how well the system has adapted to remote work since the pandemic. A few years ago, this probably would have been a nightmare to navigate, but it seems like NYS has really streamlined things for people in our situation. I'm definitely taking everyone's advice about keeping employment documents organized and being clear about working from my NY home address if I ever need to file. Thanks to everyone who shared their experiences - this is exactly the kind of practical, real-world information that's so hard to find elsewhere!

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Welcome to the community! As another newcomer to remote work, I completely relate to that feeling of being in the dark about unemployment logistics. It's amazing how this one thread has answered so many questions I didn't even know I should be asking! I've been working remotely from Buffalo for a company in Austin for about 2 months now, and honestly, before reading this discussion, I would have probably tried to file in Texas if something happened to my job - which would have been completely wrong! The clarity about filing where you physically work (your home state) versus where the company is headquartered is such a crucial distinction. I'm also impressed by how many people have mentioned that NYS Department of Labor has really modernized their approach to remote workers. It gives me a lot of confidence knowing that if I ever need to use these benefits, the process won't be some bureaucratic nightmare. Thanks for adding your voice as another newcomer - it's reassuring to know others are learning alongside me!

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