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i had something similar happen but my problem was i put my nickname (Mike) in ID.me but my full name (Michael) was on my unemployment stuff. easy fix once i talked to someone but took forever to figure out!
This thread is super helpful! I'm dealing with the exact same issue right now - ID.me verification completed but getting that vague "something doesn't match" error. Based on everyone's experiences here, it sounds like the most common culprits are: 1. Email address differences between ID.me and NYSDOL accounts 2. Name formatting (nicknames vs full names, middle initials, etc.) 3. Address formatting differences (St vs Street, Ave vs Avenue) 4. Date of birth format issues I'm going to double-check all of these before trying to call. Has anyone tried updating their info in ID.me to match what's in the NYSDOL system instead of the other way around? Or does it have to be fixed on the NYSDOL side? Also really glad to hear that Max got it resolved - gives me hope that this nightmare will end soon!
I'm currently in week 2 of waiting for my determination and this thread has been incredibly reassuring! I filed after being laid off from a tech company due to restructuring, and like many others here, I've been anxiously checking my.ny.gov multiple times a day with no updates. The lack of communication from NYS Department of Labor about expected timelines is really stressful when you're already dealing with job loss. Reading everyone's experiences here makes me realize that 2-4 weeks seems to be the norm for straightforward cases, which gives me some peace of mind. I've been keeping up with my weekly certifications and job search activities, and thankfully haven't received any requests for additional documentation yet. It's frustrating how opaque the process is, but knowing that most people eventually get approved helps me stay patient. Thanks to everyone for sharing their stories - this community support means a lot during such an uncertain time!
I'm in the exact same situation - week 2 of waiting after a tech layoff and checking my.ny.gov obsessively! It's such a relief to find this thread because the official channels give you basically zero information about what to expect timeline-wise. Your case sounds really similar to mine (single employer, clear layoff reason, no additional docs requested) so hopefully we'll both hear back in the next week or two. The financial stress while waiting is real, but reading through everyone's experiences here has definitely helped calm my nerves. It sounds like most people do get approved, it's just a matter of patience. Hang in there - we've got this!
I'm in week 3 of waiting for my determination and can totally relate to everyone's stress and frustration here! Filed after being laid off from my retail job and have been certifying weekly but still showing "determination pending" with no updates. This thread has been such a lifesaver - the official NYS Department of Labor site tells you basically nothing about realistic timelines, but seeing everyone's real experiences here makes me feel so much better about the wait. It sounds like 2-4 weeks is pretty normal for straightforward layoffs, which gives me hope I'll hear something soon. The financial anxiety is real when you're unemployed and waiting on this income, but knowing we're all going through the same process helps. I've been keeping detailed records of my job applications and making sure to do everything correctly on my end. Fingers crossed we all get our approvals soon! Thanks to everyone for sharing - this community support has been invaluable during such an uncertain time.
This happened to my cousin and she never got that week back even though she called. The NYS Department of Labor rep told her that missing the deadline means you forfeit that week's benefits period. Maybe it depends on who you talk to but just wanted to give you a heads up that it might not work out.
I work as a benefits advocate and can confirm that NYS allows late filing for good cause within 30 days of the missed deadline. Family emergency absolutely qualifies. When you call, be prepared to explain the situation clearly and mention you have hospital documentation ready if needed. The key is being persistent - if the first rep says no, politely ask to speak with a supervisor. Also, make sure you continue filing your weekly certifications on time going forward so this doesn't impact your ongoing eligibility. Don't let anyone tell you that missing one week forfeits it permanently - that's not how the system works when you have valid cause.
This is really helpful, thank you @Mateo Silva! It's reassuring to hear from someone who works in this field. I have the hospital records ready and will definitely be persistent if they give me pushback. Quick question - when you say "within 30 days" does that clock start from the missed deadline or from when I first try to file the late claim? I missed Sunday's deadline so I want to make sure I'm not running out of time.
I've been on way2go for about 3 weeks now and this thread has been incredibly helpful! I was certifying randomly throughout the week and couldn't figure out why my deposits were so inconsistent. After reading everyone's experiences, I realize I need to stick to that Sunday night deadline to get into the first processing batch. One question though - does the exact time you certify on Sunday matter, or just that it's before midnight? Like if I certify at 6 PM Sunday vs 11 PM Sunday, will that affect when the deposit hits on Tuesday morning? Also, I'm definitely downloading the way2go app for those push notifications - seems like everyone swears by them for reducing the anxiety of constantly checking your balance!
Great question! From what I've observed over the past few months, the exact time you certify on Sunday doesn't seem to make a huge difference as long as it's before midnight. I've certified as early as 4 PM and as late as 11:30 PM on Sundays and still gotten my deposit around the same time Tuesday morning (usually between 3-4 AM). The key is just making it into that first overnight processing batch that runs Monday night/Tuesday morning. However, I have noticed that certifying really late Sunday night (like after 11 PM) occasionally pushes my deposit to the later end of the Tuesday morning window, but it's still the same day. The way2go app notifications are definitely worth it - I used to wake up at random hours checking my balance like a maniac, but now I just wake up to a notification that it's already there. Much better for your sanity! You're going to find the timing much more predictable once you stick to that Sunday routine.
I've been on way2go for about 6 weeks and want to echo what everyone's saying about the Sunday certification timing - it really does make all the difference! I used to certify whenever I remembered during the week and my deposits were completely unpredictable. Since I started certifying every Sunday by 9 PM, my deposits hit like clockwork between 3-4 AM on Tuesday. One additional thing I discovered is that you can actually log into your NY.gov unemployment portal around midnight Monday/Tuesday and sometimes see your payment status change to "issued" a few hours before it actually posts to your way2go card. It's a nice way to get early confirmation that your payment is in the system and coming soon. Also, definitely set up those app notifications - I can't stress enough how much better it is to wake up to an alert that your money is there rather than anxiously checking your balance at 2 AM!
Luca Russo
I'm going through something similar right now with my catering business. One thing I learned is that you also need to notify NYS Department of Labor about your business closure through their online system - there's a specific form for ceasing operations. Also, make sure you keep all your payroll records for at least 4 years even after closing, because they might audit or request documentation later. The employees' unemployment claims could trigger questions about wages paid, so having those records accessible is crucial.
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Amara Okafor
I'm sorry to hear about your business closure, Ravi. As someone who went through a similar situation with my small manufacturing company last year, I can confirm what others have said - you definitely need to stay on top of the NYS Department of Labor requirements even after closing. One thing I'd add is to also consider sending your former employees a brief letter or email letting them know about their unemployment eligibility and providing them with the NYS DOL website and phone number. When I closed my business, I found that being proactive about helping my employees understand their options actually made the whole process smoother for everyone involved. Also, don't forget to cancel your workers' compensation policy once you've handled all the unemployment obligations - that's another cost you can eliminate once everything is properly closed out.
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Hailey O'Leary
•That's really thoughtful advice about proactively helping your former employees, Amara. I'm dealing with a similar situation - just had to close my small consulting firm after 8 years. One question I have is about the timing of when employees should file their unemployment claims. Should they wait until I officially dissolve the LLC, or can they file right after their last day of work? I want to make sure I give them the right guidance so they don't miss out on any benefits they're entitled to.
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