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I'm going through this exact same situation right now! Filed my claim about 10 days ago and have been absolutely stressed seeing those $0s everywhere. I was convinced something was wrong with my application. This thread has been incredibly helpful - it's amazing how many of us are dealing with the identical experience. The NY system really should explain that this is normal processing instead of just showing $0 with no context! I got a document request in my portal yesterday asking for my W2 forms, which I uploaded immediately after reading everyone's advice here. Based on the timelines people are sharing, it sounds like I should see movement within the next week or two. Already set up my Sunday certification reminder - definitely don't want to miss out on that backpay! It's so reassuring to hear from people who actually made it through this process successfully. The waiting is nerve-wracking when you need these benefits, but knowing this is just how their system works makes it much more bearable. Thanks to everyone sharing their experiences - you're providing way better information than the actual NY unemployment website! 🙏
That's great that you got the W2 request and uploaded them right away! Based on everyone's timelines here, you should definitely see your benefit amount update within the next 1-2 weeks. I'm about a week behind you in the process (just filed a few days ago) but reading all these success stories makes me feel so much more confident about the whole thing. It's crazy how this one thread has taught us more about what to expect than the actual NY unemployment system ever bothered to explain! Keep us posted on how it goes - your timeline will probably help other newcomers who are just starting this stressful process. 🤞
I'm currently dealing with this exact same issue! Filed my claim about a week ago and seeing those $0 amounts everywhere was honestly terrifying. I was convinced I'd somehow messed up my application or didn't qualify. This thread has been such a lifesaver - it's incredible how many people are going through the identical experience right now. The NY unemployment system really needs better communication during processing. A simple "Claim under review - processing typically takes 2-4 weeks" message would save so much unnecessary anxiety! I haven't received any document requests in my portal yet, but based on everyone's timelines here it sounds like I should expect something soon. Just set up my Sunday certification reminder after reading all these comments - seems like that weekly certification is absolutely crucial even when everything shows $0. The waiting is stressful when you're depending on these benefits to pay bills, but reading all these success stories about getting backpay makes me feel so much more confident. It's amazing how this community provides the clarity that the actual NY unemployment website completely fails to give. Thanks to everyone sharing their experiences and timelines - you're helping so many anxious newcomers like me understand this confusing process! 🙏
Just wanted to share my recent experience since it might help others. I got audited in February 2025 after being on unemployment for about 4 months. It wasn't as scary as I thought it would be, but I'm really glad I had been keeping decent records. They asked for documentation from 8 specific weeks of my claim - not the whole thing. I had to provide proof of job searches, any income I reported, and explain a gap where I had marked "yes" to being available for work but hadn't applied to jobs that week (I was sick with the flu). The whole process took about 3 weeks from when I got the letter to when they approved everything. I submitted everything through the online portal and got an email confirmation that my benefits would continue. My advice: definitely keep those detailed records everyone mentioned. I used a simple Google Sheet with columns for date, company, position, how I applied, and any follow-up. Saved me a lot of stress when the audit came!
This is really reassuring to hear! I've been stressing about the possibility of an audit but your experience makes it sound much more manageable. Quick question - when you mentioned explaining the gap week where you were sick, did they accept that explanation easily or did you need to provide medical documentation? I had a similar situation a few weeks ago and I'm wondering if I should get a note from my doctor just in case.
Thanks for posting this question - I've been wondering the same thing! I'm about 6 weeks into my claim and have been pretty casual about record keeping, but reading all these responses is making me realize I need to step up my game. I've been doing my job searches but mostly just saving confirmation emails in a random folder. Sounds like I need to get way more organized with a proper spreadsheet and screenshots. Better to be over-prepared than scrambling if I get selected for an audit. Has anyone found a good template or system for tracking all this stuff? I'm thinking I'll start with what @Isaac Wright suggested but wondering if there are any other details I should be capturing that might not be obvious.
I'm in the same boat as you - just started my claim a few weeks ago and realizing I need to get way more organized! From what I've read here, it sounds like the basic spreadsheet with company, position, date, and application method is a good start. I'm thinking of also adding columns for any job posting URLs (in case they disappear later) and maybe a notes section for things like "called to follow up" or "received rejection email." One thing I'm wondering about is whether we should be documenting our networking activities too? Like if I reach out to someone on LinkedIn or attend a virtual job fair - does that count as job search activity that should be tracked? @Maya Lewis or @Isaac Wright - do you know if those kinds of activities matter for audits?
I just wanted to thank everyone in this thread - you've all been incredibly helpful! I'm new to this community but have been struggling with NY unemployment issues for the past month. After reading through all these suggestions, I'm planning to try the incognito browser method for my ID.me problems first thing tomorrow, and if that doesn't work, I'll use the early morning calling strategy with the specific menu sequence that several people mentioned. It's both reassuring and frustrating to know so many others are dealing with the same broken system, but at least we're helping each other navigate it. This kind of peer support is exactly what we need when the official channels are so unreliable. Will definitely update with my results to help the next person who finds this thread!
Welcome to the community @Luca Russo! This thread has been such a goldmine of practical advice - I'm also fairly new here and have been amazed by how helpful everyone is. Your plan sounds solid - definitely start with the incognito browser trick since that's worked for several people and is the quickest thing to try. If you do end up needing to call, I'd recommend having a backup plan ready too (like that Claimyr service @NebulaNova mentioned) since even with the best strategies, getting through can still be hit or miss. Looking forward to hearing how it goes for you! These success stories really help keep the rest of us motivated to keep trying.
Just wanted to jump in here as someone who recently went through this exact same ordeal! The ID.me verification issues are incredibly common right now - I think their system is just overwhelmed. What worked for me was actually a combination of several suggestions I'm seeing in this thread: I used incognito mode, cleared all my browser data first, and then tried with Firefox instead of Chrome. The key thing I learned is to make sure you're entering your information EXACTLY as it appears on your original documents - even tiny differences in spacing or punctuation can cause failures. For the phone system, I had success with the 7:58 AM approach on Wednesday mornings specifically. Also pro tip: if you do get through to someone, ask them to add notes to your file about the ID.me issue so future agents can see what's been tried. The whole system is definitely broken but these workarounds do help! Hang in there everyone - persistence really does pay off eventually.
This is such valuable advice, thank you @Dmitry Popov! The detail about entering information EXACTLY as it appears on documents is something I hadn't considered - that could definitely explain why some people are having issues even when they think their info is correct. I'm also glad you mentioned asking agents to add notes to your file - that seems like it would save so much time and frustration if you need to call back later. The Wednesday morning timing is interesting too, I wonder if that's when they have better staffing or fewer people calling. Really appreciate you sharing all these specific details from your experience - it gives the rest of us a much clearer roadmap to follow!
This is really helpful information! I've been on unemployment for about 6 weeks now and have been hesitant to take on any part-time work because I was worried about losing my benefits entirely. The way everyone explained the partial benefit calculation makes so much sense - I had no idea NYS Department of Labor actually encourages part-time work while job searching. I'm definitely going to start applying for some part-time positions now since I know I can still receive reduced benefits. Thanks for sharing your experiences, especially about the importance of reporting everything honestly!
I'm so glad this thread helped you too! I was in the exact same boat - scared to take any work because I thought it was all or nothing. It's actually really reassuring to know that NYS Department of Labor wants people to work part-time while searching for full-time positions. Makes the whole process feel less stressful knowing you can supplement your income without losing everything. Good luck with your job applications!
I went through this exact situation last year! I was working about 15 hours a week at $12/hour while collecting unemployment. The key thing to remember is that NYS Department of Labor has what's called a "partial benefit formula" - as long as you earn less than your weekly benefit rate, you'll still get some unemployment money. In my case, I was getting $320/week in benefits and earning about $180/week from part-time work. After they applied the formula (they subtract 25% of your earnings from your benefit), I ended up with $275 in unemployment plus my $180 in wages, so $455 total per week instead of just the $320 I would have gotten sitting at home. Just make sure you report EVERYTHING when you certify - even if you worked one day or made $20, report it. The system is designed to help you transition back to full-time work, not punish you for trying to earn some money.
Noah huntAce420
I'm completely new to seasonal work and just discovered this community through some online searching about unemployment benefits. I recently completed my first seasonal job working at a local pumpkin patch and corn maze that ran from September through November, and I honestly had no clue that seasonal workers could be eligible for unemployment benefits! This entire thread has been such a revelation - I was literally planning to just live off my savings until I could find another seasonal position in the spring. Reading through everyone's detailed experiences and success stories with NYS DOL has completely changed my perspective and given me the confidence to actually file a claim. I'm particularly grateful for all the practical advice about the $2,600 base period minimum, keeping detailed job search documentation, and being transparent about seasonal employment patterns. The fact that there's actually a system in place to support workers like us during transition periods is incredible. I'm planning to gather all my employment documents this weekend and file my first application early next week. Thank you all for creating such a supportive and informative community - it's amazing to find people who actually understand the realities of seasonal work instead of just suggesting we get "regular" jobs!
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Miguel Ortiz
•@Noah huntAce420 Welcome to the seasonal work community! Your pumpkin patch and corn maze experience sounds like such a fun way to get into seasonal work - those agricultural tourism operations are really popular and give you great customer service experience. I m'also brand new to this whole thing literally (just joined this community after stumbling across this thread and) I m'equally blown away by learning that seasonal workers can actually get unemployment benefits! Like you, I was totally planning to just scrape by on savings until the next season. The $2,600 base period requirement that everyone keeps mentioning is so important to know about - I had no idea there were specific wage thresholds to meet. Your pumpkin patch work definitely counts as legitimate seasonal employment, and since those operations typically run very clear seasonal schedules, NYS DOL should totally understand your work pattern. It s'incredible how much practical knowledge is shared in this thread - the spreadsheet tip, the documentation advice, being upfront about seasonal employment goals. I m'planning to file my claim too after reading all these success stories. It s'so reassuring to find a community where people actually get what we re'going through instead of just telling us to find permanent work!
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NebulaNomad
I'm also brand new to seasonal work and just found this incredible thread! I recently finished my first seasonal job at a local Christmas tree lot and was completely stressed about how to handle the gap until next holiday season. Reading through everyone's experiences has been such a relief - I had absolutely no idea that seasonal workers could qualify for unemployment benefits in New York! Like so many others here, I was just planning to burn through my savings and hope for the best. The detailed advice about the $2,600 base period requirement, keeping job search spreadsheets, and being honest about seasonal work patterns is exactly what I needed to hear. It's amazing to discover there's actually a support system designed for workers like us instead of being penalized for choosing seasonal employment. I'm definitely going to file my claim this week after gathering all my employment documents. Thank you to everyone who shared their success stories and practical tips - this community is such a valuable resource for navigating the unique challenges of seasonal work!
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