
Ask the community...
lol welcome to the wonderful world of NYSDOL where everything's made up and the timelines don't matter π€‘
Have you tried reaching out to your local representative? Sometimes they can help speed things up with NYSDOL.
I heard a rumor that they're clearing the backlog of claims from last year before processing new ones. Anyone know if there's any truth to this?
I dunno about that, but it wouldn't surprise me. The whole system seems pretty arbitrary tbh
guys i think i figured it out. if you press 2, then 1, then 4, then sing the national anthem backwards, you get through to a real person instantly. trust me, my cousins friends neighbor works for NYSDOL
lmao I almost believed you for a sec π€£
Instructions unclear, got my tongue stuck in the phone. Send help.
Have you tried reaching out on Twitter? Sometimes they respond faster there. Worth a shot!
Ive been dealing with this for 3 weeks now. its a nightmare. good luck OP, your gonna need it π
Yeah its been rough. But dont lose hope! Keep trying and eventually youll get through
Have you tried reaching out on Twitter? Sometimes their social media team is more responsive than the actual phone lines. Worth a shot!
lol imagine having to use Twitter to get unemployment help. What a world we live in π€£
I've heard rumors they're updating their system soon. Anyone know if thats true or just wishful thinking?
Heard that too, but I'll believe it when I see it. They've been saying that for years.
My cousin works in IT for the state (not DOL tho) and says its true. Supposed to roll out next year. Fingers crossed π€
Have you checked your online account? Sometimes there's info there about repayment schedules and when regular benefits will resume. Might save you a phone call if you're lucky!
OP, whatever you do, don't ignore this! I made that mistake and ended up owing wayyy more. Stay on top of it and document everything. Good luck!
Have you tried reaching out to your local state representative? Sometimes they can help expedite things with NYDOL.
This! My rep's office was super helpful when I was having issues. Def worth a shot
This whole system is a joke. They make it so complicated on purpose I swear. Good luck OP, hope you figure it out!
Seriously! It's like you need a law degree just to understand half the stuff on their website. π€¦ββοΈ
Hey, not sure if this helps, but I heard there's a new program for people in certain industries who've exhausted their regular benefits. Might be worth looking into if you worked in hospitality, travel, or entertainment before losing your job.
Oh, that's interesting! I'll definitely check that out. Thanks for the tip!
Here's what worked for me: 1. Call exactly at opening time 2. If you get a busy signal, hang up and immediately redial 3. Keep doing this for at least 30 minutes 4. If you get through to the automated system, DO NOT press any buttons. Wait for it to transfer you to an agent. 5. Be prepared to wait on hold for a long time It took me about 3 days of trying this method before I finally got through. Good luck!
Wow, thanks for the detailed guide! I'll definitely try this out. Did you have to do anything special once you got through to the agent?
Nah, once I got an agent it was pretty straightforward. Just had my claim number and personal info ready. They fixed the issue in like 10 minutes.
Omar Mahmoud
idk if this helps, but some cell phone repair shops can do screen replacements pretty quick and cheap. might be worth looking into if you need your phone for other stuff too
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Jonathan Oliver
Best thing to do is just bite the bullet and be up at the office at 8am waiting..and waiting....dreadful stuff but. Its worth not forfeiting your Money
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