New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Eli Wang

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Check your email too sometimes they send updates there instead of the website messages. Also call your local career center they might have more info about appeal timelines in your area.

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Norah Quay

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I feel for you - the waiting is brutal when you're running low on funds. One thing that helped me was calling the Appeals Bureau directly at (518) 402-0205 rather than the main unemployment line. They're usually less busy and can at least confirm they received your appeal and give you a rough timeline. Also, if you haven't already, make sure you're continuing to certify for benefits each week even while your appeal is pending - if you win, you'll get backpay for those weeks. Hang in there, 6 weeks is still within the normal timeframe even though it feels like forever.

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Freya Thomsen

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Thank you so much for that direct number! I've been calling the main line and getting nowhere. Just to clarify - when you say continue certifying for benefits, do you mean I should keep doing the weekly certification even though my claim shows as disqualified? I stopped doing it because I thought there was no point since I'm not getting paid anyway.

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Aisha Mahmood

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I just went through this exact same situation about 3 weeks ago! That 11/30/0002 date is definitely their system glitching out when processing offsets - it's like their computers are stuck in time travel mode lol. The $130.88 is being taken FROM your benefits, not added to them. So you'll get your regular $219.74 direct deposit on 11/21/2022, but they're keeping that $130.88 for whatever debt they think you owe. Here's what happened with mine: turned out to be an overpayment from way back in 2020 that I had completely forgotten about. They sent me a letter about 2 weeks after the offset explaining everything. The crazy part is they're supposed to give you advance notice before taking money, but if your address isn't updated in their system, they'll just do it anyway after trying to reach you. Definitely log into your account and check under "Messages" or "Correspondence" - sometimes they post notices there first before mailing. And yeah, that forfeit week is probably from missing a certification deadline or answering something wrong, but it won't affect your current payments. If you don't get an explanation letter within 10 business days, I'd definitely call them or try that claimyr service people mentioned. You have the right to know what they're taking money for! Keep screenshots of everything because their system is notorious for "losing" records.

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Brady Clean

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@Aisha Mahmood this is so reassuring to hear from someone who just went through the same thing! I was totally freaking out when I saw that random year 0002 date - like what even is that?? 😂 It s'wild that they can just take money without proper notice if your address isn t'updated. I m'definitely going to check my correspondence section right now and make sure all my info is current. Really appreciate you sharing your experience, makes me feel way less alone in dealing with this crazy system!

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Zara Shah

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Hey! I just had this exact same thing happen to me last month and I was totally panicking too. That weird 11/30/0002 date is just their ancient system having a breakdown when processing offsets - it's not a real date lol. The $130.88 is definitely being taken from what they owe you (not added), but the good news is you'll still get your regular $219.74 direct deposit on the normal release date. The offset is probably for some old debt - could be taxes, child support, or even an unemployment overpayment from years ago that you might not even remember. I'd definitely check your online account under "Messages" or "Correspondence" first before calling - sometimes they post the explanation there before mailing letters. And make sure your address is updated because if they can't reach you with notices, they'll just take the money anyway after trying. The forfeit week won't affect your current payments but double-check you're certifying correctly going forward. If you don't get an explanation letter within 2 weeks, definitely try calling or use that claimyr service others mentioned. Document everything because NY's system loves to "lose" records! You got this! 💪

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I'm going through this exact situation right now - just started a new job this week but won't see my first paycheck for another 10 days. The financial gap is really stressing me out, but after reading all these experiences, I'm definitely not going to risk continuing to file claims. It's clear the overpayment consequences are way worse than a couple tough weeks. I managed to get a small emergency fund loan from my bank which should help cover rent and basic groceries. Also discovered my local library has information about food assistance programs I never knew existed. The anxiety is real but it's reassuring to see so many people have made it through this transition successfully. Thanks everyone for sharing your stories - it really helps to know this is a common challenge with a light at the end of the tunnel!

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Edward McBride

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I'm so glad you found resources at your local library - that's such a great tip! Libraries often have tons of community resource information that people don't think to check. Your approach of getting the emergency loan set up is really smart too. I'm actually in a similar spot - started my new job yesterday and facing about a 12-day gap until my first check arrives. Reading everyone's experiences here has been incredibly reassuring that this is just a temporary rough patch. The consensus is so clear about stopping unemployment claims immediately, and honestly after hearing about those overpayment situations, there's no way I'd risk it. We'll both be celebrating when those first paychecks hit!

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Liam Cortez

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I'm in this exact situation right now - started my new job three days ago and won't get my first paycheck for another week and a half. The financial anxiety has been keeping me up at night, but reading through everyone's experiences here has really helped me feel less alone. It's crystal clear from all the responses that I need to stop filing immediately, even though this gap period is financially scary. I called my credit union yesterday and was able to set up a small emergency loan to cover rent and utilities. Also found out my local church has a food pantry that's open twice a week - never thought to look into that before but it's going to be a huge help. The meal prep advice with rice, beans, and pasta is spot on too. It's tough but everyone's stories show this is just a temporary rough patch before things stabilize. Thanks to everyone who shared their experiences - it really makes a difference knowing so many people have successfully navigated this transition!

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Jay Lincoln

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I'm going through the same situation right now! Just switched from my regular bank to PayPal for unemployment deposits and it's been 2 days past my usual deposit time. Reading through these comments is really reassuring - sounds like the first payment after switching always takes longer. Has anyone noticed if PayPal sends notifications when the deposit hits, or do you just have to keep checking your balance?

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PayPal does send push notifications when deposits hit if you have them enabled in the app! I get a notification that says something like "You received $XXX from NY STATE LABOR" and it shows up immediately in my activity feed. You can also set up email notifications in your PayPal settings if you prefer that. Much easier than constantly checking your balance - I learned that the hard way during my first week after switching!

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Leslie Parker

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Just wanted to add my experience for anyone else who might be switching - I went from Chase to PayPal about 6 months ago and had the same delay for the first payment (came Wednesday morning instead of my usual Monday). But now I actually prefer PayPal because I can instantly transfer to my bank account if needed, whereas with Chase I had to wait for business hours. The PayPal mobile app also makes it super easy to track when deposits hit. Don't panic if your first payment is late - it'll normalize after that!

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Keisha Jackson

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That's a great point about the instant transfer feature! I didn't even think about that benefit when I switched. Being able to move the money to my bank account right away could actually be really convenient. Thanks for sharing your experience - it's good to know there are some advantages to PayPal beyond just keeping the funds separate.

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Demi Lagos

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Make sure she understands the weekly claim requirement too! Even after the initial application is approved, you have to file every week to actually receive payments. I know someone who got approved but didn't realize they had to keep filing weekly and missed out on several weeks of benefits.

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NeonNova

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One thing I'd add is to make sure your neighbor has her most recent pay stub and any termination paperwork from her employer ready. The system will ask for her last day of work and final wages, so having those exact dates and amounts will make the process smoother. Also, if she was laid off due to lack of work (not fired for cause), that makes her eligible right away. The initial application usually takes 2-3 weeks to process, but she should start filing weekly claims immediately after applying even before getting approved - those weeks can be paid retroactively once she's approved.

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Shelby Bauman

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This is really comprehensive advice! Quick question - when you say to start filing weekly claims immediately even before approval, do you do that through the same my.ny.gov portal? I want to make sure we don't accidentally create duplicate applications or mess something up by filing too early.

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