New York Unemployment

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I've been through this same situation! When I first started collecting unemployment in NY, I was so anxious about when the payments would actually show up. From my experience over the past 6 months, if you certify on Sunday, the money typically hits your account Tuesday or Wednesday. The key thing is to make sure you certify as early as possible - I always do mine Sunday evening right when it becomes available. Also, double-check that your direct deposit info is 100% correct in your my.ny.gov account because even a small typo can cause major delays. One time my payment was delayed by a week because I had an old routing number in there. Hope this helps ease your worry - the system does work once you get into the rhythm of it!

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Keisha Thompson

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This is so reassuring to hear! I'm in the exact same boat as Jessica - just got approved after my restaurant closed down and I'm stressed about timing with bills coming up. Your tip about certifying Sunday evening is really helpful. Did you ever have any issues with the my.ny.gov website being slow or crashing when you tried to certify? I've heard some people complain about technical problems but wasn't sure how common that actually is.

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Aaliyah Reed

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@Keisha Thompson @Jessica Nolan I ve had'the my.ny.gov site crash on me a few times, especially on Sunday evenings when everyone is trying to certify at once. My advice is to try certifying earlier in the day on Sunday or even late Saturday night if the system lets you. If the site does crash while you re in'the middle of certifying, don t panic'- your progress usually saves and you can pick up where you left off. Just make sure to complete it before the deadline. I also learned to screenshot my confirmation page just in case there are any disputes later about whether I certified on time.

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Cedric Chung

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I just went through this exact same process a few weeks ago! The waiting period after your first certification is definitely nerve-wracking, especially when you have bills due. In my experience, NYS unemployment payments typically arrive within 2-3 business days after certifying. Since you filed on Sunday, you should see the money by Tuesday or Wednesday. One thing that helped me was setting up text alerts through my bank so I'd get notified immediately when the direct deposit hit. Also, make sure you have the my.ny.gov app downloaded - it makes it much easier to check your payment status and certify each week. The good news is once you get into the routine, the timing becomes pretty predictable. Hang in there!

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Amina Toure

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Thanks for sharing your experience! That's really helpful to know about the 2-3 business day timeline. I'm definitely going to set up those bank alerts - that's a great tip I hadn't thought of. I've been refreshing my account way too much since Sunday! Quick question - when you mention the my.ny.gov app, is that different from just using the website on your phone? I've been using the mobile browser version but if there's an actual app that works better, I'd love to download it.

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@Amina Toure Yes, there is actually a separate my.ny.gov mobile app you can download! It s'much more user-friendly than the mobile browser version. The app loads faster and has better navigation for checking your claim status and payment history. You can find it in the App Store or Google Play - just search my.ny.gov "and" look for the official New York State app. The mobile browser version works fine too, but I found the app to be more reliable, especially during peak times when lots of people are certifying. Plus the push notifications for important updates are really helpful!

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Felicity Bud

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same thing happened to my cousin but with a different reason for denial... the whole system is set up to deny people first and make you fight for what you deserve

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I just went through this exact same situation 3 months ago! Here's what worked for me: First, don't panic about the 30-day deadline - you have time. Go to your ny.gov unemployment account and look for "Appeals" or "Request Hearing" - it should be pretty obvious once you're logged in. When you fill out the appeal, be very specific about why the misconduct determination is wrong. In my case, I attached my termination letter and an email from HR confirming it was a layoff due to company restructuring. The hearing itself was actually easier than I expected - just be honest and stick to the facts. Also, definitely keep certifying for weekly benefits even while your appeal is pending, because if you win, you'll get all that back pay. The whole process took about 6 weeks for me from filing the appeal to getting the decision, and I did win. You got this!

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Falsely accused of quitting job - Unemployment benefits stopped, need to earn $4,790 before benefits resume - fighting determination with proof I called in

Got a determination letter saying I quit without cause and they're stopping my unemployment benefits. I've been collecting for 2 months with no problem until now. According to the "NOTICE OF DETERMINATION" I received, "NO UNEMPLOYMENT INSURANCE BENEFITS WILL BE PAID TO YOU FOR THE PERIOD BEGINNING 12/19/2023 UNTIL YOU HAVE SUBSEQUENTLY WORKED FOR AN EMPLOYER AND EARNED AT LEAST 10 TIMES YOUR WEEKLY BENEFIT RATE. EMPLOYMENT AND EARNINGS FROM NON COVERED, EXCLUDED OR SELF-EMPLOYMENT WILL NOT COUNT. YOUR WEEKLY BENEFIT RATE IS $479." The letter states "YOU ARE DISQUALIFIED UNDER SECTION 593.1 OF THE UNEMPLOYMENT INSURANCE LAW BECAUSE YOU QUIT YOUR JOB WITHOUT GOOD CAUSE." Under the "REASON" section, it says "ALTHOUGH YOU INDICATED THAT YOU WERE FIRED, YOUR SEPARATION IS CONSIDERED VOLUNTARY. YOU DID NOT CALL OR REPORT FOR WORK WITH COBBS HILL MANOR ON 12/15/23, 12/16/23, AND 12/17/23. YOU HAVE NOT DISCLOSED ANY COMPELLING REASON FOR QUITTING YOUR JOB." But here's the thing - I wasn't even scheduled to work on the 15th! And I definitely called my supervisor on the 16th about missing the 16th and 17th (I have phone records to prove it). They're claiming I quit, but that's absolutely not true. I never quit - they're twisting the facts. They want me to earn 10 times my weekly benefit rate ($479) before I can receive benefits again. I've already requested a hearing to fight this. Does anyone know how long it typically takes until I get a hearing date? This is really stressful since I was depending on that unemployment money.

Jade Lopez

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This exact thing happened to me! The key is having proof you communicated with your supervisor. Show the phone records, any texts or emails. If you have your old schedule showing you weren't scheduled for the 15th that's golden. I won my hearing after 5 weeks of waiting. If you need help getting through to someone while you wait, try claimyr.com - worked for me when I needed answers fast.

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Mateo Warren

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did u have to pay back benefits while waiting for hearing?

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Jade Lopez

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nah they continued paying me but some get cut off. depends on ur case

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Simon White

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Yo this is so frustrating! Same thing happened to my friend last year - employer straight up lied saying she abandoned her job when she had medical documentation for missing work. The good news is you have phone records which is HUGE evidence in your favor. Make sure you get your phone bill that shows the exact time/date you called on the 16th. Also if you can get any copy of your work schedule showing you weren't supposed to work the 15th, that's gonna destroy their argument. Document everything and stay organized for your hearing - you got this! 💪

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Royal_GM_Mark

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random question but did anyone elses claim take forever to process? i finally got mine submitted but its been pending for 3 weeks now....starting to worry

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That's actually pretty normal for 2025. Initial claims are taking 2-4 weeks to process right now due to their new fraud detection system. As long as you see "pending" and not "denied," you're still in line. When approved, you'll get all backpay from when you first applied.

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I've been struggling with this exact same issue for the past two days! It's so frustrating because you spend all that time filling out the forms and then get kicked back to square one. I tried switching from Firefox to Chrome like some people suggested and it did seem to help a little - I got further in the process before getting booted. Also found that having multiple tabs open seemed to make it worse, so now I close everything else before starting the application. Still haven't successfully completed it though. Going to try the late night approach tonight and see if that works better when the servers aren't as busy.

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Quick question - did you report your reason for leaving when you first filed for unemployment? Sometimes people forget to mention it and that can cause issues later.

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You know what, I'm not 100% sure I did. That might be part of the problem. Is there a way to update that info now?

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You should be able to provide that info during your appeal. Make sure to explain why you didn't include it initially if that's the case. Honesty is key here.

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I went through something similar last year and won my appeal! The key is documentation - I took screenshots of every hostile email from my supervisor, kept records of the unsafe working conditions, and even got a statement from a coworker who witnessed the harassment. Also, don't just focus on what happened - explain how you tried to resolve the issues first (like talking to HR or your manager) before you felt you had no choice but to quit. The hearing officer really cared about seeing that I made reasonable efforts to fix the situation before leaving. You got this! 💪

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