I went through something similar and the adjudication process was a nightmare. Make sure you respond to any requests for information immediately. Missing deadlines will hurt your case.

I'm dealing with something similar right now - had to leave due to harassment from my supervisor. From what I've learned, you need to frame it as "constructive discharge" rather than abandonment. The key is showing you had no reasonable alternative but to quit. Those text messages from your supervisor could definitely help your case! I'd recommend writing down a detailed timeline of all the incidents that led to your decision to leave, including dates, witnesses, and any documentation you have. Even if you didn't file formal HR complaints, contemporaneous evidence like those texts can be really valuable. Good luck with your claim!

I actually went through this same exact situation just a few weeks ago! I switched banks and updated my direct deposit on a Wednesday evening, then certified on Thursday morning. I was really nervous about the timing, but my payment came through to the new account that following Tuesday without any issues at all. The NYS system processed it within that typical 1-2 business day window everyone's mentioning. Since you updated yesterday and you're certifying tomorrow, you should definitely be in good shape timing-wise. I'd recommend logging back into your ny.gov account one more time just to visually confirm your new bank details are showing up correctly - it only takes a minute but gives you that extra peace of mind. Also, keep your phone handy for mobile banking notifications so you'll know the instant your deposit comes through. You've got this!

I just went through this exact same process two months ago when I had to switch from Chase to a local credit union! Updated my direct deposit info on a Tuesday morning and my payment that Friday went straight to the new account - no delays at all. The NYS system is actually really good about processing these changes quickly, usually within 24-48 hours like everyone else mentioned. Since you updated yesterday and are certifying tomorrow, you should be totally fine timing-wise. One thing that really helped calm my nerves was setting up account alerts on my new bank account so I'd get a text the moment any deposit came through. That way I knew immediately when it worked instead of obsessively checking my balance all day! Also, if you're still worried, that automated phone line tip someone shared (1-888-209-8124) is clutch - you can call anytime to verify what account number they have on file without dealing with wait times for live agents.

I was in a really similar situation a few months ago - toxic manager, unpredictable schedule changes, the whole nightmare. What I learned is that just walking away without notice is definitely risky for unemployment benefits, but there are some strategies that worked for me. First, I started documenting EVERYTHING - every time my hours got cut, every inappropriate comment from management, every policy violation I witnessed. Then I filed complaints with NYS Department of Labor about the scheduling issues and workplace environment while I was still employed. This created an official record that I was trying to address legitimate workplace problems. When I eventually had to leave (I gave two weeks notice citing the documented issues), my unemployment claim was approved because I had established a pattern of trying to resolve workplace violations before quitting. The key is building that paper trail that shows you didn't just abandon your job on a whim, but were responding to genuine workplace problems that your employer failed to address.

I'm dealing with almost the exact same situation right now - retail job, unpredictable hours, terrible management. Reading through all these responses has been super eye-opening. I had no idea that documenting everything and filing complaints while still employed could actually strengthen an unemployment case later. I always thought you either quit (and got nothing) or got fired (and maybe got benefits). The whole "constructive dismissal" and "good cause" angle is something I never considered. It sounds like the key is showing that you tried to work within the system to fix legitimate workplace problems before being forced to leave. Has anyone here actually been successful with this approach recently? I'm wondering how long the whole documentation and complaint process typically takes, and whether it's worth the stress of staying in a toxic job longer just to build that paper trail.

I'm in a similar situation - finishing my last semester while collecting benefits. What worked for me was being very specific about my availability when I certify each week. I indicate I'm available Monday, Wednesday, Friday all day, and Tuesday/Thursday after 2pm (after my lab). I've been applying to part-time positions that specifically mention student-friendly schedules or evening/weekend shifts. So far no issues with NYS Department of Labor. The key seems to be showing genuine job search activity and realistic availability rather than claiming you're available 24/7 when you're clearly not due to classes.

I went through this exact situation last year while finishing my business degree! The key thing that helped me was calling NYS Department of Labor directly to clarify their student policy. They told me that as long as you can demonstrate genuine availability for work (even if it's part-time or specific hours due to classes), you should be fine. I kept a detailed log of all my job applications showing I was actively seeking work that fit my schedule. I also made sure to apply for evening/weekend positions and remote work when possible. The agent I spoke with said they mainly look for evidence that you're not using school as an excuse to avoid work, but rather trying to balance both responsibly. Document everything - your class schedule, job search activities, and any communications with potential employers about flexible scheduling. This saved me when they did a routine review of my claim.

Just wanted to add another data point - I've been having this exact same issue for the past 3 weeks! I was using Safari on my Mac and it was driving me absolutely nuts. After reading through all these suggestions, I switched to Chrome and tried entering my work search activities around 6:30 AM this morning. Everything saved perfectly! I also started keeping a backup Excel sheet with all my job application details, dates, and contact info just in case. It's so reassuring to know I'm not the only one dealing with this and that there are actual solutions. The early morning + different browser combo seems to be the key. Thanks everyone for sharing your experiences and workarounds - this community is amazing! 👍

I've been struggling with this exact same issue for about 2 weeks now! It's so frustrating when you spend time filling everything out and then half the fields just disappear. I was starting to think my computer was broken or something. Reading through all these suggestions has been incredibly helpful - I had no idea it could be a browser issue. I've been using Firefox this whole time, so I'm definitely going to try switching to Edge or Chrome tomorrow morning. The early morning timing tip makes a lot of sense too since that's probably when fewer people are using the system. I'm also going to start taking screenshots before I hit save, just in case. Has anyone had luck contacting NYSDOL directly about recovering missing entries, or is it better to just re-enter everything using these workarounds?