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The whole suitable work system is designed to push people off unemployment as fast as possible!! They don't care if you end up in a dead-end job making half what you used to earn. After dealing with this system for months I can tell you they'll find ANY excuse to cut your benefits if you refuse work.
I get the frustration but there are legitimate protections in place. The key is understanding exactly what those protections are and documenting everything properly.
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I'm dealing with almost the exact same situation right now! My payments stopped 3 weeks ago and I also have 0 effective days remaining even though my benefit year doesn't end until January 2022. It's so frustrating because the system gives you no explanation whatsoever. I've been calling nonstop but can't get through to anyone. After reading all these comments about Claimyr, I'm seriously considering trying it - seems like multiple people here have had success with it. The fact that so many legitimate accounts are getting flagged by their "improved" fraud detection system is ridiculous. Thanks for posting this - at least now I know I'm not alone and that it's fixable once you actually reach a human being. Going to keep certifying every week and hopefully get this resolved soon. This whole system is such a mess but hearing that others got their back payments gives me hope!
I'm in the exact same boat! Had my payments cut off about 2 weeks ago with that dreaded "0 effective days" showing up. Like you said, it's maddening that the system just stops payments without any explanation or guidance on what to do next. I've been calling every morning at 8am sharp but still can't get through - the phone lines are absolutely swamped. Reading through everyone's experiences here, it sounds like this fraud detection system they implemented is causing way more problems than it's solving. Definitely going to look into that Claimyr service since so many people here seem to have had success with it. At least we know we're not alone in this mess and that there's light at the end of the tunnel once we can actually talk to someone who can help!
I'm so sorry you're dealing with this - the zero effective days issue is unfortunately becoming really common lately. I went through something similar about 2 months ago where my payments just stopped cold with no explanation. From what I learned talking to a rep (after WEEKS of trying to get through), the "0 effective days remaining" usually means your account got flagged by their automated fraud detection system. It doesn't necessarily mean you did anything wrong - their new system is super sensitive and catches tons of legitimate claims. A few things that helped me: - Keep certifying every single week no matter what (you can get back pay for weeks you certified) - Try calling right at 8am when they open - that's when I finally got through - Consider that Claimyr service everyone's mentioning - I was skeptical at first but honestly after 3 weeks of getting nowhere, it might be worth it The good news is once you actually reach someone who knows what they're doing, they can usually fix it pretty quickly. In my case, they just had to manually review and clear the flag - took about 10 minutes and my payments resumed with back pay. Hang in there! I know it's incredibly stressful when your income just disappears with no explanation, but this is definitely solvable. The system is broken but your situation isn't hopeless.
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honestly the whole system is confusing... i tried to apply when i was in school and they kept asking me weird questions about my availability. took forever to get through to anyone at NYS Department of Labor to explain what they actually wanted
If you're having trouble reaching NYS Department of Labor by phone, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it way easier to get my student status questions answered directly instead of guessing what they wanted.
Make sure you're ready to accept work that conflicts with your class schedule if they offer it, because that's what 'able and available' means in practice
That's a really important point Kyle. @caf6077ba93b Aliyah, you should be prepared that if they offer you a full-time job that conflicts with your class schedule, you might have to choose between the job and maintaining your unemployment benefits. The "able and available" requirement is pretty strict - they want to know you'll prioritize work opportunities over school if it comes down to it.
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MAKE SURE you backup your company file before making any payroll tax changes!!! I learned this the hard way when I accidentally messed up all my tax rates and had to restore from backup. Also double check that your federal unemployment rate didn't change too.
Good point about the backup! I already made the changes but everything looks correct now. Federal rate is still 0.6% so that didn't change.
Just wanted to add that you should also verify your quarterly reporting schedule didn't change with the new rate. NYS sometimes adjusts filing frequencies based on your total liability amounts. I had my rate jump from 2.5% to 4.1% last year and they moved me from quarterly to monthly reporting. You can check this on your employer account dashboard on the NYS DOL website. Also, if you're using direct deposit for tax payments, make sure your bank account info is still current - learned that one the hard way when my payment bounced!
Demi Lagos
Same boat here. I just put my last job end date and then 'Present - Actively seeking new opportunities' and leave it at that. If they want details in the interview I'll explain but no need to put it all out there on paper.
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Ruby Garcia
I went through this exact situation a few months ago! What really helped me was creating a "skills maintenance" section on my resume for that time period. I listed things like "Maintained industry knowledge through professional development" and "Conducted comprehensive job market research." During interviews, I'd mention I was laid off (not my choice) and used the time strategically to find the right role rather than rushing into something. Most hiring managers actually respected that I was being selective. The key is confidence - don't apologize for being unemployed, just show you made productive use of the time.
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