New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

just file asap and see what you get! took me 3 weeks to get my first payment but it was worth the wait. make sure you do your weekly claims every sunday

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One thing to keep in mind is that you'll need to report any severance pay you received when you file - that can delay when your benefits start. Also, if you're planning to do any freelance or part-time work while collecting, you need to report those earnings each week. They'll reduce your benefit amount dollar-for-dollar after the first $143 you earn in a week. The whole process can be confusing but definitely file sooner rather than later since there's usually a waiting period.

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Great point about the severance pay! I actually did get a small severance package - about 2 weeks worth. Does anyone know if that completely blocks benefits until it's "used up" or if it just delays the start date? I'm trying to figure out my timeline here since I need to start looking for work but also want to make sure I don't mess up the unemployment process.

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I went through this exact situation when I moved from NY to PA about 8 months ago. Here's what actually happened: You cannot transfer benefits between states - you'll need to file a completely new claim in PA once you establish residency there. The good news is that PA will use your NY work history to calculate your benefits, but the bad news is their weekly benefit amounts are typically lower than NY's. Make sure you do a few things before you move: 1) Report your address change to NY unemployment immediately through your online account, 2) Complete your final weekly certification in NY, and 3) Apply for PA benefits as soon as you're eligible (usually after establishing residency). There will likely be a gap in payments - mine was about 3 weeks. PA's system is slower than NY's (if you can believe that). Also, be prepared for PA to have different job search requirements than what you're used to in NY. One last tip - if you're having trouble reaching NY unemployment by phone to properly close out your claim, I had success using a callback service that eliminated the endless hold times. It's worth it to make sure everything is handled correctly to avoid any fraud issues later.

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This is super helpful, thank you! 3 weeks gap is rough but at least I know what to expect now. When you say "callback service" - are you talking about that claimyr thing other people mentioned? I'm willing to try anything at this point to avoid the phone runaround.

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Yes, exactly - I used claimyr.com when I needed to reach NY unemployment to close my claim properly. It was honestly a lifesaver because I was getting nowhere calling on my own. They handle the waiting on hold part and then connect you when an agent picks up. Definitely worth it to make sure your transition is handled correctly and avoid any potential issues down the line.

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I'm going through a similar situation right now - just started the process of moving from NY to PA while on unemployment. From what I've researched and heard from others here, you definitely can't transfer benefits directly between states. Each state has its own system and rules. What I'm planning to do: 1) Call NY unemployment ASAP to report my move (using that claimyr service everyone's mentioning since I can't get through either), 2) File for PA benefits as soon as I establish residency there, and 3) prepare financially for a gap in payments. One thing I learned from reading through these comments - make sure you're crystal clear about your availability for work when talking to NY unemployment. If you can still commute back to NY for jobs, there might be interstate benefit options, but if you're moving too far into PA, you'll need to start fresh with their system. The IP address flagging thing someone mentioned is scary - definitely don't want to get accused of fraud on top of everything else. Going to make sure I handle the transition properly even if it means a few weeks without income. Thanks everyone for sharing your experiences, this thread has been incredibly helpful!

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This is such a helpful summary of everything! I'm in the exact same boat and was feeling overwhelmed by all the conflicting info online. The IP address fraud thing is definitely something I wouldn't have thought of - glad people are mentioning that. I'm also going to try that claimyr service since it seems like multiple people here have had success with it. Better to pay a small fee than waste weeks trying to get through on my own. Thanks for putting together such a clear action plan!

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I had this exact same issue a few months ago! What finally worked for me was logging into the NY.gov portal and going to the "Unemployment Insurance" section, then clicking on "Benefit Payment Information" (not Payment History). From there, there's a small link that says "View/Print Benefit Payment Summary" - it's kind of hidden in the menu on the left side. This generates an official-looking document with the NYS DOL letterhead that shows all your payment dates, amounts, and benefit year. The format is much cleaner than trying to print individual payment records. Just a heads up though - you might need to disable your browser's pop-up blocker for the PDF to generate properly. Hope this helps!

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This is exactly what I was looking for! I found that "View/Print Benefit Payment Summary" link you mentioned and it worked perfectly. The PDF it generated looks very official with the NYS DOL header and all my payment details formatted clearly. Thanks for the tip about disabling the pop-up blocker too - that was definitely necessary. The document shows everything my landlord requested: payment dates, amounts, and my benefit period. Much better than trying to cobble something together from the regular payment history page!

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If you're still having trouble finding the right section, try this step-by-step: 1) Log into ny.gov, 2) Click "Unemployment Services", 3) Look for "Online Services" menu, 4) Click "View and Maintain Account Information", 5) Then "Monetary Determinations and Payment Information". There should be a "Payment Summary" option that creates a printable PDF with official formatting. I know the navigation is confusing - I probably clicked through a dozen different menus before I found it! The key is looking for anything that says "summary" or "statement" rather than just "history". Also, if you need something really official-looking, you can request a "Benefit Verification Letter" which some landlords prefer over payment stubs.

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One important thing to note: whether you file by phone or online, you still need to CERTIFY weekly by either method. A lot of people file their initial claim and think that's it, but you have to certify every week to actually get paid. You can certify by phone using their automated system at 1-888-581-5812 or through the website. Just wanted to mention this since it's a common issue for first-time filers.

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Oh that's good to know! I wasn't aware of the weekly certification requirement. Once my claim is approved, do they send instructions about how to certify? And what day of the week do you have to do it?

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Yes, they'll send you instructions after your claim is processed. In New York, you can certify starting Sunday for the previous week ending Saturday. You have until the following Saturday to certify, but I recommend doing it Sunday or Monday to get your payment as quickly as possible. You'll need to report any work/earnings for the week and confirm you were ready, willing and able to work. The process takes about 5 minutes once you get the hang of it.

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Congrats on getting through the website! That early morning trick really works. Just a heads up - save your confirmation number from when you filed and keep checking your online account. They'll post updates there about your claim status, and you should get a monetary determination letter within about a week telling you your weekly benefit amount. Good luck with everything!

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@Sean Matthews That s'awesome that you got it working! The early morning strategy definitely helps avoid the rush. One more tip - make sure to set up direct deposit in your account if you haven t'already. It s'way faster than waiting for a debit card to arrive in the mail. Also keep all your documentation handy because sometimes they request additional verification documents even after approval.

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Thanks everyone for clearing this up! I had no idea it was entirely employer-funded through their unemployment taxes. I was actually worried I hadn't been paying enough into the system somehow. It's good to know that when I file my claim with NYS Department of Labor, I'm accessing benefits that my previous employers have already paid for through their tax contributions. Makes the whole process feel more legitimate and less like I'm asking for a handout.

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Exactly! I had the same misconception when I first filed. It's actually a pretty smart system - employers pay into it based on their history of layoffs, so companies that are more stable with their workforce get lower rates. Don't feel guilty about using it at all - you've earned these benefits through your work history, even though you weren't directly paying in.

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This is really helpful information! I'm in a similar situation and was also confused about the funding. One thing I'm still wondering about - does the amount of benefits I can receive depend on how much my employer paid in taxes, or is it based on my earnings history? I want to make sure I understand how the benefit calculation works with the NYS Department of Labor system.

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