New York Unemployment

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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Jacob Lee

Just to add - make sure you have all your employment information ready when you file. The NYS Department of Labor will need your last employer's details, your wages for the past 18 months, and the reason for separation. Having everything organized will make the process much smoother.

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As someone who recently went through this process, I can confirm what others have said - file immediately! There's no grace period in NY. I filed my claim the Monday after my last day of work and was able to get benefits for that first week. The online system at labor.ny.gov is actually pretty straightforward once you get started. One thing I wish I had known is that you can file your initial claim even if you don't have all your previous employer information perfectly organized - you can always update details later, but you can't go back and claim weeks you missed filing for.

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This is really helpful advice! I'm in a similar situation and was hesitating about filing because I thought I needed to gather all my paperwork first. Good to know I can start the process and update information later. Did you face any issues with the initial filing, or was it pretty smooth once you got started?

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The restaurant industry is rough right now but there are jobs out there. Focus on your weekly claims and job search requirements and you should be fine for the 26 weeks. Just stay on top of everything with NYS Department of Labor.

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Hey Victoria, sorry to hear about your layoff! The 26 weeks is correct for NY unemployment benefits. Since you worked full-time for 2 years at your restaurant job, you should definitely qualify for the full duration. Just make sure to file your weekly certifications on time every week - you can usually do this online through the NY.gov website. Also keep track of your job search activities (3 per week minimum) because they do audit those records. The restaurant industry has been picking up lately, so hopefully you'll find something before your benefits run out. Good luck!

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Thanks Ella! That's really reassuring to hear. I was worried I might not qualify since I'm still pretty new to all this unemployment stuff. Good to know about filing weekly online - is there a specific day of the week I need to do it by or can I do it anytime during the week?

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Congratulations on the new job! Just make sure you keep all your employment documentation in case NYS Department of Labor needs to verify anything later. It's always better to be over-prepared when dealing with unemployment claims.

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Just want to add that you should also make sure to update your contact information with NYS Department of Labor if your employment status changes, especially if you get employer-provided health insurance. They sometimes need to verify benefit eligibility and having current info helps avoid any delays or complications. Also, if this new job doesn't work out for any reason, you'll want to have everything properly documented to potentially reopen your claim later.

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That's really good advice about keeping documentation and updating contact info! I didn't even think about the health insurance aspect. Quick question - if I do need to reopen my claim later, is there a time limit on how long after closing it I can do that? Or do I have to start completely over with a new application?

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The whole ny unemployment system is DESIGNED to be user-unfriendly. They make it so hard to reach humans that people just give up and don't collect benefits they're entitled to. It's infuriating but true.

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I feel your pain! Made a similar mistake last year where I accidentally said I was available for part-time work only instead of full-time. Here's what finally worked for me: I called the main number (800-833-3000) at exactly 8:00am on a Tuesday and got through after about 90 minutes on hold. The key was calling RIGHT when they opened and being super persistent. Also, keep detailed notes of every call attempt - date, time, how long you waited, what happened. If you still can't get through after a week, contact your local state assembly member's office. They have staff specifically for helping with unemployment issues and can escalate your case. Don't panic about fraud accusations - they know their phone system causes these mistakes and as long as you're actively trying to fix it, you should be fine. Keep certifying your weekly benefits correctly while you work on fixing this!

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This is really solid advice! I'm definitely going to try calling right at 8am tomorrow. The part about contacting the assembly member's office is something I hadn't thought of - do you happen to know how to find out who represents your district? And thanks for the reassurance about the fraud thing, that was really stressing me out.

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I went through this exact situation about 2 years ago with NYS DOL and can share what happened in my case. My employer contested my claim alleging I violated company policy, but they ended up being a no-show at the hearing. The administrative law judge proceeded with the hearing as scheduled and spent about 30-40 minutes asking me detailed questions about the incident, my work history, any prior disciplinary actions, and company policies. Even though my employer wasn't there to cross-examine me, the judge was still very thorough and wanted specific details about dates, times, and circumstances. I had prepared documentation including emails and my employee handbook, which helped support my testimony. The judge explained that they would review all available evidence including whatever my employer had submitted initially when they contested the claim. I received the decision about 2 weeks later ruling in my favor. My advice would be to prepare as thoroughly as if your employer will be there - have your timeline of events clear, bring any supporting documents, and be ready to address the specific misconduct allegations they made. The fact that they're not showing up to defend their position often suggests they don't have strong evidence, but don't assume it's an automatic win. Stay focused on presenting your side clearly and honestly.

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Raj Gupta

@a4aa3db500c9 This is really reassuring to hear from someone who went through the same situation! I'm actually going through this right now and my hearing is coming up soon. When you mention that the judge wanted specific details about dates and times, did you write all of that information down beforehand or were you able to recall it during the hearing? I'm worried about forgetting important details when I'm nervous. Also, you mentioned having emails and the employee handbook - did you submit those documents before the hearing or reference them during the phone call? I'm not sure about the logistics of sharing documents during a telephone hearing. It's encouraging to know that you won your case even with all those detailed questions!

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I actually work as a paralegal and have observed many NYS DOL unemployment hearings. Here's what typically happens when an employer is a no-show: The administrative law judge will still conduct a full hearing, but they'll rely heavily on your testimony since the employer can't present their side or challenge your statements. However, they will have whatever documentation your employer submitted when they initially contested your claim, so be prepared to address those specific allegations. The judge will ask detailed questions about the incident that led to your termination, any company policies involved, prior warnings or disciplinary actions, and your understanding of what happened. Even without your employer present, you still need to prove that your termination wasn't for misconduct - it's not automatically ruled in your favor. That said, employer no-shows often indicate they don't have strong evidence to support their misconduct claim. Make sure you have a clear timeline of events, any supporting documentation (emails, handbook, witness contact info), and be prepared to answer follow-up questions that might challenge your version of events. The judge needs to make a decision based on credible evidence, so being thorough and honest in your testimony is crucial. Good luck with your hearing!

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