New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The system is so rigged in favor of employers. They know most people can't afford lawyers to fight back so they just lie with impunity. Even if you win your unemployment case, there's rarely any consequences for them providing false information. It's infuriating but that's the reality.

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Same thing happened to my sister last year. Employer claimed she stole money when she was actually laid off due to budget cuts. She won eventually but it was a nightmare.

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If you have clear documentation showing they told you it was performance-related and now they're claiming misconduct, that's strong evidence of inconsistent statements. Document everything - save those emails, keep copies of your termination paperwork, and write down dates and details of any conversations you remember. During the adjudication process, present this evidence clearly and chronologically. While suing for defamation is theoretically possible, it's expensive and hard to prove damages beyond the unemployment benefits. Your best bet is to focus on winning the unemployment case first - if you can show their story changed, the adjudicator will likely rule in your favor.

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This is really helpful advice. I'm wondering though - if I do win the unemployment case and can clearly prove they lied, would that strengthen any potential defamation case? It seems like having an official ruling that their statements were false might make it easier to prove they knowingly provided incorrect information.

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Been through this exact same thing! I was so paranoid when I started my new job and saw the unemployment office contacted my employer. Turns out it's literally just a routine verification form - they're closing the loop on your claim to make sure you're not still collecting while working. My boss didn't even mention it to me, HR just handled it like any other paperwork. You're overthinking it (I did too!) but there's really nothing to stress about here.

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omg yes this is exactly what I needed to hear! I've been losing sleep over this thinking they'd somehow make me look bad to my new boss. Really appreciate you sharing your experience - helps put things in perspective 🙏

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I went through this same anxiety when I started my new position last year. The unemployment office sent a standard "Request for Separation Information" form to my employer, but it's literally just asking for basic employment verification - start date, wage, etc. My HR department told me they get these all the time and it's completely routine. They're not sharing details about your unemployment claim or making any judgments. It's just the state closing out your file to prevent overpayments. Your new employer won't think twice about it, trust me!

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This thread has been so helpful! I'm dealing with a similar situation where my claim got flagged after a brief temp job, but reading through everyone's experiences makes me feel less alone in this mess. @Arjun Kurti I'm so glad you got your issue resolved! For anyone still struggling with holds, I wanted to add that I've found calling right when they open (8 AM) on Tuesdays gives you the best chance of getting through without waiting hours. Mondays are apparently their busiest day. Also, if you're having document upload issues like @Emma Johnson, try uploading from a computer instead of your phone - the mobile interface seems even more glitchy than the desktop version. The fact that so many of us are going through the same automated hold issue shows this is definitely a system problem, not individual mistakes. Hang in there everyone - it's frustrating but it does get resolved eventually!

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@Maggie Martinez Thank you for sharing those calling tips! The Tuesday 8 AM advice is really valuable - I had no idea about the Monday rush. It s'honestly both reassuring and infuriating to see how many people are dealing with these same automated holds. The system clearly has some major flaws when legitimate claims keep getting flagged like this. @Arjun Kurti s success'story gives me hope though! I m currently'dealing with a similar situation where my claim got put on hold after reporting a short-term gig, so seeing that it can be resolved quickly once you get through to the right person is encouraging. Going to try the Claimyr service and your Tuesday morning calling strategy. Thanks for the solidarity - it really does help to know we re not'alone in this bureaucratic nightmare!

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I just went through this exact same situation last month! My account was put on hold after I answered a questionnaire about a 3-week temp job I had already reported months earlier. It's so frustrating when you've done everything correctly and the system still flags you. What helped me was keeping detailed records of everything - screenshots of when I originally reported the employment, copies of all my weekly certifications, etc. When I finally got through to an agent (took me about 2 weeks of trying), having all that documentation ready made the conversation go much smoother. They were able to see that I had already properly reported everything and lifted the hold immediately. The agent explained that these secondary reviews are unfortunately common right now, especially if there's any gap or temporary work in your claim history. It's not that you did anything wrong - the automated system just gets confused and flags accounts for manual review. @Arjun Kurti I'm glad you got yours resolved so quickly! For anyone else dealing with this, don't lose hope. It's a pain but it does get sorted out once you reach the right person. The key is persistence and having your documentation organized when you finally get through.

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@Dylan Evans This is such great advice about keeping detailed records! I wish I had thought to take screenshots when I originally reported my employment - that would have made things so much easier when I had to explain everything to the agent. Your point about the system getting confused "really" resonates with me. It s'wild that we have to deal with these glitches when we re'already stressed about unemployment. For anyone reading this who hasn t'had this happen yet - definitely screenshot everything and keep copies of your weekly certifications! You never know when the system might decide to flag your account for a review you ve'already been through. @Arjun Kurti s experience'and yours both show that persistence really does pay off, even though it shouldn t be'this difficult in the first place.

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Just wanted to update everyone - the site is working for me now! Was able to log in and certify my weekly claim about 10 minutes ago. Seems like they fixed whatever server issues they were having. For anyone still having trouble, I'd recommend trying again now. If you're still getting errors, definitely try Eva's suggestions above - clearing cache and using incognito mode helped me earlier when it was partially working.

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Thanks for the update! Just tried and it's working for me too. Finally got through and submitted my certification. Such a relief - was starting to panic about missing the deadline. Hopefully it stays stable for everyone else who still needs to certify 🙏

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Just tried again after seeing these updates and it's working for me too! Was getting the same server connection errors all morning but just successfully logged in and certified. Thanks everyone for sharing the workarounds - definitely going to bookmark Eva's tips for next time this happens. The NY DOL really needs to invest in better infrastructure, these outages are way too frequent 😤

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Same here! Just got through after trying all morning. Really appreciate everyone sharing updates - was getting super stressed about the deadline. @Eva St. Cyr your troubleshooting tips were clutch! Definitely agree they need better servers, this happens way too often 😮‍💨

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also dont forget to certify every week going forward, not just the back weeks. i think the deadline is sunday but check your account

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Just went through this exact same process last month! A few tips that helped me: 1) You can definitely claim all 6 weeks retroactively - that's what the system is designed for. 2) When you're filling out the weekly certifications, take your time with each one because you can't go back and edit them once submitted. 3) For the work search requirement, even if you didn't keep perfect records during adjudication, be honest about what you remember doing - checking job boards, updating your resume, etc. all count. 4) The first payment usually takes about 2-3 business days after you certify, but subsequent weeks are faster. Don't panic if there's a slight delay on the first one. You've got this!

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This is super helpful, thank you! Quick question about the work search activities - do I need a specific number of job searches per week, or is it more about showing that I was actively looking? I did apply to a bunch of places but didn't think to keep detailed records at the time.

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