New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Anyone else notice that the system always seems to crash right when you're about to finish your claim? It's like they're doing it on purpose I swear

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omg yes!!! happened to me twice last week. so infuriating 🤬

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Hey OP, what specific issue are you having with filing your claim? Might be able to give more targeted advice if we know exactly where you're stuck.

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Thanks for asking. I keep getting an error message saying my SSN doesn't match their records, but I know I'm entering it correctly. Not sure what to do next.

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Ah, classic SSN mismatch. Try calling and asking for the identity verification department specifically. They can usually sort that out pretty quick.

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Quick question - when exactly in January were you let go? That might affect which quarter they use for calculations.

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I was fired on January 17th. Does that make a difference?

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Yeah, it could! Since you were employed for part of January, that might affect how they calculate your base period. Definitely mention this when you talk to them!

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have you tried applying online? sometimes its easier than calling

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I did try online, but my claim is pending and I think it's because of the income discrepancies. That's why I need to talk to someone directly.

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Anyone else feeling like the whole system is designed to make us give up? It's like they don't want us to get the help we need. 😤

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PREACH! 👏 Sometimes I think they make it complicated on purpose.

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Cmon guys, lets not get all conspiracy theory here. The systems just outdated and overloaded.

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Hey OP, have you considered looking into job training programs while you're reapplying? Some states offer free courses that can help you qualify for new jobs.

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That's a great idea! I hadn't even thought about that. Do you know where I can find more info on these programs?

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Check your state's Department of Labor website. They usually have a section on job training or workforce development. Good luck!

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took 4ever for my first payment but now its regular. hang in there

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make sure u answer all the questions right when u certify or it'll delay everything lol learned that the hard way 🤡

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bruh same. messed up one question and had to wait 2 extra weeks

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This is ridiculous how we cant even get basic help. My rent is due next week and im already behind smh

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ur not alone, we're all in the same boat here 😔

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DETAILED GUIDE FOR GETTING THROUGH: After dealing with this for months, here's what I learned: 1. Regular phone lines are overwhelmed, especially midday 2. Using claimyr.com is honestly the fastest way - they handle the hold time for you 3. Have your claim info ready when you get through 4. Be super nice to the rep, they're dealing with angry people all day 5. Take detailed notes during your call I know paying $20 seems annoying but its better than wasting days trying to get through. The service at claimyr.com is legit and they guarantee you'll get through or money back. Good luck everyone!

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saving this info! tysm! 🙏

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wish i knew this earlier, spent weeks trying to get through 😫

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email ur state representative! thats what i did and their office helped push my claim through

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how do i find out who my rep is?

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google ur zip code + ny state representative

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bruh same boat.... 8 weeks of pending 🤡

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hang in there king 👑

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Here's what worked for me: 1. Clear ALL browser data 2. Use Chrome (Safari doesn't work well) 3. Make sure you're on good wifi 4. Try early morning or late night when traffic is low 5. If nothing works, use claimyr.com to reach an agent The mobile site is definitely not optimized but these steps helped me get through. The system is ancient and they really need to upgrade it. Good luck!

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this actually helped tysm!

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bruhhh ny unemployment needs to get with the times fr. their whole system living in 1995 🤡

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no cap. its embarassing at this point

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How long does it take to receive first NYS unemployment payment after effective days start decreasing? ($421 weekly benefit, waiting period processed 11/14)

Just filed my first unemployment claim with New York State. My weekly benefit amount is $421.00 according to my portal. My Start/Effective Date is 11/04/2024 with a Benefit Year Ending Date of 11/09/2025. The system shows I have a Maximum Amount Payable of $10,946.00 with 104 Effective Days Remaining. I already completed my unpaid waiting period (which was processed on 11/14/2024) and certified for my first week ending 11/10/2024. When I check the portal, I can see my effective days going down, but no money has been deposited yet. According to the system information: "Each day in a week (Monday through Sunday) that you qualify for benefits is called an effective day. There is a maximum of 4 effective days each week, and you must qualify for all 4 effective days in order to receive your total weekly benefit rate. For each day in the week that you are not eligible to receive benefits, you will receive one less effective day, which is equivalent to one fourth of your weekly benefit rate." It also says: "Once your claim becomes payable, you may see fewer effective days remaining. This means you are being paid for those days and will soon see this change reflected via the funds in your bank account or debit card." My portal mentions that "If three days have passed since a payment was released and the funds are not in your account, you should contact the Way2Go Program Customer Service line at (844) 649-9845 if you have a debit card." Anyone know typically how long it takes to get the first payment? Since I'm seeing my effective days decreasing, does that mean the payment is already being processed? This is my first time filing, so I'm not familiar with the timeline.

my first payment took almost 2 weeks cause they had to verify my identity 🤮 hope yours is faster

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same here bruh the id verify is str8 garbage

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does anyone know if holidays affect the payment schedule??

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yea if u certify before a holiday it usually takes an extra day

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dont stress too much, they can fix it. happened to me before and they corrected it pretty quick once i got through

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how long did it take to get the money after they fixed it?

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got it in like 2-3 business days after they fixed it

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classic NY unemployment... make one tiny mistake and ur whole week is messed up. systems designed to fail i swear

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fr fr theyre living in the stone age with this system 🤮

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NY Department of Labor approved my UI claim - what's next with certification and the waiting period?

Just got an email from unemployment saying my claim can be paid now. The email started with "Thank you for your patience. We have determined that your unemployment insurance (UI) claim can now be paid." They mentioned that they previously mailed a determination letter with information about my weekly benefit rate right after I applied. The email explained that if I provided bank account information when applying, benefits will be deposited directly into that account. Otherwise, I'll receive a Conduent Way2Go debit card by mail within three weeks. They emphasized that I need to continue certifying every week between Sunday and Saturday to claim benefits. I can certify either: - Online at labor.ny.gov/signin by clicking "Unemployment Services" button, then "Certify to Claim Your Weekly Benefits Here" - Or through the automated phone service by calling 888-581-5812 They mentioned something about a waiting period and 26 weeks of benefits. Specifically, the email stated "UI benefits are currently available for 26 weeks, or 104 effective days. Before receiving benefits on a new UI claim, you must serve an unpaid waiting period that equals one full week (four days) of benefits. The waiting period extends into the next week if you work during the week you filed your claim for or if you do not serve an entire waiting period." Not sure what to do next. Do I need to wait for anything or can I start certifying right away? Also confused about the tax withholding part - the email mentioned something about reviewing my records and adjusting tax withholdings if necessary. This is from the NY Department of Labor. Has anyone gone through this process recently? What should I expect next?

lmao welcome to the unemployment gang 🤡 just wait till u try reaching someone on the phone

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fr its like trying to win the lottery getting through to them 😭

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Does anyone know if we can backdate claims? I shoulda filed earlier but didnt know how

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You gotta call them to backdate. Use claimyr.com to get through, its impossible otherwise

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