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Genevieve Cavalier

How long after changing direct deposit does NYS Department of Labor update payment method?

I just updated my direct deposit information in my ny.gov account yesterday because I switched banks last week. My weekly certification is due tomorrow and I'm wondering how long it takes for the NYS Department of Labor to process the bank change? Will my next payment go to the old account or the new one? I don't want to miss a payment because of this timing.

Usually takes 1-2 business days for the direct deposit change to take effect in the NYS Department of Labor system. Since you changed it yesterday, your next payment should go to the new account if you certified today. But to be safe, I'd keep monitoring both accounts for the next week just in case there's a delay.

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Thanks! That's a relief. I was worried it might take like a week or something and mess up my payment schedule.

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wait i thought you had to call them to change banking info?? i've been trying to get through for weeks to update mine

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No you can do it online through your my.ny.gov account. Go to the unemployment services section and look for payment options or direct deposit settings. Much easier than calling!

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I changed mine on a Friday and the payment that was issued the following Tuesday went to my new account. So it was pretty quick for me. Just make sure you double-check that the routing and account numbers are exactly right - one wrong digit and your payment will bounce back and cause delays.

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Good point about double checking the numbers. I triple checked mine but I'm still paranoid I made a typo somewhere.

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If you're having trouble reaching NYS Department of Labor by phone to confirm the change, you might want to check out claimyr.com - they help people get through to unemployment agents faster. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. I used them last month when I needed to verify some payment issues and got connected in like 20 minutes instead of hours of busy signals.

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That actually sounds really helpful. I'll bookmark that in case I run into any issues with the direct deposit change.

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The system usually updates pretty fast but I've heard of people having payments go to their old closed accounts even after updating. If that happens your bank will reject it and send it back to NYS Department of Labor, then they'll mail you a paper check which takes forever. So definitely keep an eye on both accounts.

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Ugh yes this happened to my sister! Took three weeks to get the paper check and she was freaking out the whole time thinking her benefits got cut off.

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I just went through this same situation last month! Changed my direct deposit on a Wednesday and my payment on Friday went to the new account without any issues. The key thing is to make sure you change it before your weekly certification deadline - sounds like you're cutting it close but should be fine. Also, if you're really worried, you can log back into your ny.gov account and double-check that the new bank info is showing up correctly in your profile. That's what I did to give myself peace of mind!

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That's a great tip about checking back in your ny.gov profile to confirm the new bank info is showing up! I didn't even think to do that. I'm going to log in right now and verify everything looks correct. Thanks for the reassurance that it worked quickly for you too - makes me feel a lot better about the timing.

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Just wanted to add that you can also set up text or email notifications in your ny.gov account to get alerts when payments are processed. That way you'll know right away if there are any issues with the direct deposit going through. I set mine up after I had a similar banking change and it gave me peace of mind knowing I'd be notified immediately if something went wrong with the payment.

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That's such a smart idea about setting up notifications! I had no idea that was even an option. I'm definitely going to do that right after I check my profile to make sure the bank info updated correctly. Between that and keeping an eye on both accounts like everyone suggested, I should be able to catch any issues right away. Thanks for all the helpful tips everyone - this community is amazing!

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I had to do this exact same thing about 6 months ago when my credit union merged with another bank. Changed my direct deposit info on a Monday morning and my weekly payment that Thursday went straight to the new account - no issues at all. The NYS system is actually pretty efficient with these updates. Just make sure when you log back in to verify the change that all the numbers match exactly what's on your new bank's deposit slip or check. One small typo can cause the whole payment to bounce back and then you're stuck waiting for a paper check which can take 2-3 weeks to arrive.

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That's really reassuring to hear it worked so smoothly for you! I'm definitely going to triple-check those account numbers when I log back in. The idea of waiting 2-3 weeks for a paper check because of a typo is terrifying - especially when you're relying on those payments. Thanks for sharing your experience, it helps calm my nerves about the timing!

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I went through this same situation about 3 months ago when I had to switch banks suddenly. Updated my direct deposit info on a Tuesday afternoon and my payment that Friday went to the new account without any problems. The NYS Department of Labor system is usually pretty quick with these updates - typically 1-2 business days like others mentioned. Since you updated yesterday and certify tomorrow, you should be good to go. Just a heads up though - I'd recommend logging into your ny.gov account one more time to make absolutely sure the new routing and account numbers are displaying correctly in your profile. I'm a little paranoid about these things but it only takes 30 seconds to double-check and can save you weeks of headache if there was any kind of system glitch during the update.

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Thanks for the reassurance! I'm definitely going to log back in and verify everything one more time before I certify tomorrow. It's good to know the system is usually quick with updates - I was worried I might have cut it too close with the timing. Better to be paranoid and double-check than deal with a bounced payment and weeks of waiting for a paper check!

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I actually just went through this exact same process two weeks ago! Updated my direct deposit on a Thursday evening and my payment the following Tuesday went straight to my new account. The NYS system processed it within that 1-2 business day window everyone's mentioning. One thing I'd add that helped me sleep better - after updating your bank info, you can actually call the automated phone line (not the live agents) at 1-888-209-8124 and it will tell you what bank account is currently on file for your payments. Just have your SSN ready. It's a quick way to confirm the change went through without having to navigate back through the whole ny.gov website. Good luck with your certification tomorrow!

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That automated phone line tip is brilliant! I had no idea you could check what bank account is on file that way. That's so much easier than trying to navigate through the website again. I'm definitely going to call that number after I certify tomorrow just to confirm everything went through correctly. Thanks for sharing that - it's exactly the kind of peace of mind I was looking for!

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I'm in a similar boat right now - just switched banks last Friday and updated my direct deposit info over the weekend. My certification is due today and I've been stressing about whether the timing will work out. Reading all these responses is really helpful though! It sounds like the 1-2 business day processing time is pretty consistent. I think I'm going to follow everyone's advice and log back into my ny.gov account to double-check the new bank details are showing up correctly, and maybe try that automated phone line someone mentioned to verify what account is on file. Has anyone had experience with weekend updates specifically? I'm wondering if updating on Saturday vs a weekday makes any difference in processing time.

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I updated mine on a Sunday afternoon about a month ago and it still processed within the normal timeframe - got my payment on Wednesday that week with no issues. I don't think weekends make much difference since it's all automated on their end. The 1-2 business day window seems to start counting from the next business day after you make the change. Definitely try that automated phone line tip - I wish I had known about that when I was going through the same stress! You should be fine with your timing.

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I just went through this same situation about a month ago when my old bank closed my account unexpectedly! I updated my direct deposit info on a Wednesday morning and was worried sick about the timing since my payment was due that Friday. Turns out I didn't need to stress - the payment went straight to my new account without any hiccups. The NYS system is actually pretty reliable with these updates. My advice would be to log into your ny.gov account one more time before you certify tomorrow just to visually confirm your new bank details are showing correctly. Also, keep your old account open for at least another week if possible, just as a backup in case there's any weird delay. But honestly, based on what I experienced and what everyone else is saying here, you should be totally fine with yesterday's timing!

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