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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Just wanted to add that I had a similar issue last month after the system update. What worked for me was actually logging out of ALL NY.gov services first (including any other state services you might be logged into), then clearing my browser completely, and THEN doing the password reset. Apparently the system sometimes gets confused if you're logged into multiple NY.gov services at once. Also, make sure you're not using any browser extensions that auto-fill passwords - those can sometimes conflict with the new security system. Hope this helps someone else avoid the frustration!
This is really helpful! I didn't even think about other NY.gov services interfering. I had the DMV renewal page open in another tab when I was trying to log into unemployment. That might explain why I kept getting weird error messages even after resetting my password. Thanks for the tip about browser extensions too - I do have LastPass running and it probably was trying to autofill the old credentials.
@Santiago Martinez This is such good advice! I wish I had known about the multiple NY.gov services thing earlier. I was probably logged into like 3 different state sites when I was having my login issues. No wonder it was acting so weird. The browser extension tip is gold too - I bet a lot of people don t'realize their password managers might be causing conflicts with the new security system. Definitely bookmarking this for future reference!
Had the exact same issue two days ago! Super frustrating when you know your login is correct but the system keeps rejecting it. What finally worked for me was doing a complete browser reset - cleared all cookies, cache, saved passwords, everything. Then I went to the NY.gov ID site (not the unemployment site directly) and did a fresh password reset from there. Apparently the February update changed how the authentication works between NY.gov ID and the unemployment portal, so sometimes they get out of sync. Also make sure you're using the updated URL that someone mentioned earlier. The whole process took about 30 minutes but now everything works perfectly. Really wish they'd sent out better communication about these changes ahead of time!
@Lorenzo McCormick Thanks for the detailed walkthrough! The browser reset approach sounds like it might be the most thorough solution. I m'dealing with a similar issue right now where I keep getting authentication errors even after password resets. Question - when you did the complete browser reset, did you lose all your other saved passwords and bookmarks? I m'a bit hesitant to clear everything if it s'going to mess up my other accounts. Also, do you remember if there was any specific order you had to follow when doing the reset through NY.gov ID versus going directly to the unemployment portal?
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I actually just went through this process last month and can confirm everything everyone is saying here! Filed my claim, got a job offer three days later, and was totally confused about what to do. After reading through tons of forums and finally getting through to someone at NYS DOL (which took forever), I learned that just stopping your weekly certifications is definitely the way to go. The rep I spoke with said this happens all the time and the system is designed to handle it. One thing I'd add - make sure you have your weekly certification schedule written down somewhere even though you won't be using it. If circumstances change and you need to reactivate later, knowing which day of the week you're supposed to certify can save time. But honestly, don't overthink this like I did - just focus on your new job and let the claim naturally go dormant. The fact that so many people here have had the same experience and no issues should put your mind at ease!
This is so helpful! I'm new to the unemployment system and was really worried about messing something up by not following proper procedures. It's great to know that you actually spoke to a NYS DOL rep who confirmed this approach - that gives me a lot of confidence. Your tip about writing down the weekly certification schedule is smart too, just in case I need it later. It sounds like this situation is way more common than I initially thought, which makes me feel much better about just letting the claim go dormant. Thanks for taking the time to share your recent experience!
I'm going through this exact same situation right now! Just filed my unemployment claim yesterday and got a call today with a job offer that starts in two weeks. I was panicking about how to handle this properly, but reading through everyone's experiences here has been incredibly reassuring. It's amazing how many people have been in this exact same boat - makes me feel like this timing isn't as unusual as I thought. The consensus seems crystal clear: just don't certify weekly and let the claim go dormant naturally. I really appreciate everyone sharing their real-world experiences rather than just speculation. The tips about keeping confirmation numbers, banking info current, and knowing your certification day are all super practical. This thread has honestly saved me hours of stress and research. Thanks to everyone who contributed - you've turned what felt like a complicated bureaucratic nightmare into a simple "do nothing" solution. Congratulations to OP and everyone else who landed jobs so quickly after filing!
Congratulations on your job offer! It's so reassuring to see how many people have gone through this exact same situation. I was feeling like I was the only one with such perfectly timed luck (or unlucky timing depending on how you look at it!). This thread has been a goldmine of practical advice - I love how everyone has shared not just what to do, but also their personal experiences of how it actually played out. The fact that multiple people have confirmed they had zero issues after letting their claims go dormant really puts my mind at ease. It's funny how something that initially seems so complicated turns out to have such a straightforward solution. Thanks for adding your voice to this - it helps knowing there are others going through the same thing right now!
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Just make sure you update your address with PA immediately. I forgot to do that when I moved and it caused all sorts of problems with my payments getting delayed.
I went through this exact situation last year when I moved from Ohio to NY. The key thing is to file your initial claim with Pennsylvania since that's where you worked and earned your wages. Once you have your PA claim established, you'll need to register with the NYS Department of Labor's job search system to fulfill any work search requirements. PA and NY have agreements in place that make this process smoother than it sounds. Just be prepared for some paperwork and make sure to keep both states informed about your job search activities. The good news is you don't lose your benefits just because you moved!
This is really helpful! I'm actually in a similar situation right now - just moved from California to NY and wasn't sure how the process would work. Did you have to do anything special to coordinate between the two states or did they handle most of the communication automatically once you registered with both? Also, how long did it take to get everything set up properly?
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I'm in a similar situation and it's been really tough trying to get answers from NYS Department of Labor directly. Their phone lines are always busy and when I finally got through, they just told me the same thing about needing W-2 wages. If you're having trouble reaching them, I found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. At least I was able to get a definitive answer about my situation.
Thanks for sharing that! I've been trying to call for weeks with no luck. How does that service work exactly?
This whole system is broken honestly. Gig work is real work but the government treats us like we don't exist when we need help. Meanwhile regular employees get all these protections.
I understand the frustration, but the unemployment system is funded by employer taxes on W-2 wages. Since gig companies don't pay into the system for contractors, there's no fund to pay benefits from. It's not perfect but there's a logic to it.
Aidan Percy
I just went through this exact same issue about three weeks ago and it was such a nightmare! The 8-digit PIN is definitely separate from your my.ny.gov password - it's specifically for accessing unemployment benefit details within the DOL system. Here's what finally worked for me: First, make absolutely sure you're on the current official NYS DOL website because they've updated their login system several times and old bookmarks sometimes lead to dead ends. Look very carefully for a "Forgot PIN" or "Reset PIN" link on the login page - it's usually in really tiny text right near the PIN entry field and super easy to miss. I must have stared at that page five times before I finally spotted it! When you click it, you'll need to answer security questions about things like previous addresses, first job, or family information. If you can't find the reset link or don't remember your security answers, try calling the main DOL customer service line at exactly 8:00 AM when they first open - that's when wait times are shortest. Also, if you're having display issues finding the reset link, try switching browsers or clearing your cache. Some people have mentioned there's also a live chat feature buried in the "Contact Us" section that might have shorter wait times than calling. The whole system is unnecessarily complicated, but don't give up - you'll get it figured out! Keep all your documentation handy (SSN, claim number, etc.) when you try any of these methods.
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LordCommander
I'm dealing with this exact same problem right now! Just discovered this thread while frantically searching for answers after being locked out of my unemployment account for the past week. Like so many others here, I filed my initial claim months ago and have absolutely zero memory of ever creating an 8-digit PIN - I only remember setting up my my.ny.gov password. I've been through all my emails from NYS DOL multiple times but there's no mention of any PIN setup anywhere. Reading through everyone's experiences here has been incredibly helpful and reassuring that I'm not going crazy! I'm planning to start with the browser-switching trick since that seems like the easiest first step, then hunt for that tiny "Reset PIN" link that everyone keeps mentioning. If those don't work, I'll definitely try the 8 AM calling strategy. It's honestly mind-boggling how unnecessarily complicated they've made this system - you'd think accessing your own unemployment benefits wouldn't require a PhD in government website navigation! Thanks to everyone who shared their success stories and practical tips. This community thread has been more helpful in 10 minutes than hours of searching the official DOL website. Fingers crossed that one of these methods works for me too!
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StarGazer101
•I feel your pain completely! I went through this exact same frustrating experience about 6 weeks ago and it nearly drove me to tears. The whole PIN situation is so confusing because nobody explains it clearly when you first set up your account. I ended up having success with the browser switching trick - I was using Edge and the "Reset PIN" link was completely invisible, but when I switched to Chrome it appeared right away in small gray text below the PIN input box. If that doesn't work for you, I also want to mention that when I called at 8 AM sharp, I actually got through in about 15 minutes which felt like a miracle compared to my previous attempts calling later in the day. The representative was really helpful and walked me through the whole reset process over the phone. Make sure you have your Social Security number and original claim confirmation number handy if you do call. It's absolutely ridiculous that we need a whole support group just to access our own benefits, but at least you're not alone in this struggle! You've got a whole arsenal of strategies to try now thanks to everyone's shared experiences.
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