NY unemployment website freezing when submitting part-time work info on questionnaire

So frustrated with the NY unemployment system right now. Started a part-time job three weeks ago and trying to report it properly through their online questionnaire. Every single time I fill out all the information (employer name, address, hours worked, pay rate, etc.) and hit submit, the page just refreshes and gives me another blank form instead of confirming or moving to the next step. I've been trying for 4 days straight now. Tried using Chrome, Firefox, and even Edge. Cleared my cache, disabled extensions, used incognito mode - nothing works! Just keeps giving me blank forms over and over. Anyone else run into this issue? Getting worried they'll accuse me of fraud for not reporting my work even though I'm literally trying everything I can to submit this info correctly.

Applied 11 weeks ago for NY unemployment - claim still pending with zero updates

I filed for unemployment almost 3 months ago after being laid off from my retail job. Been claiming weekly for 10 weeks straight now and my status is STILL showing as 'processing.' The website said it should take 2-4 weeks to process claims! I've only had this one job for the entire year, my employer already confirmed the layoff, so what's the holdup? I've tried calling about 30 times but can't get through to an actual person. I'm completely on my own financially - no family support, and my savings are basically gone at this point. I'm stressed out about paying rent next month. Is everyone dealing with these crazy delays or is something wrong with my specific claim?

Still waiting for ny unemployment debit card after 2 weeks, what gives?

Applied and got approved for unemployment benefits in mid-August. Got my first payment processed on September 28 and the website showed that my debit card was issued on September 30. It's now October 16 and still no sign of the card in my mailbox. I called KeyBank customer service twice and both times they just said 'it takes 7-10 business days' but it's been more than that now. I even double-checked my address is correct in the system. Has anyone else experienced super long delays getting their card? How much longer should I wait before requesting a replacement? Really need this money for rent coming up soon!

Lost a week of ny unemployment because certification didn't go through on my phone

Really frustrated right now. I certified for my weekly benefits three weeks ago using the mobile site on my phone. Everything seemed normal, got the confirmation screen and everything. Fast forward to the following Sunday when I went to certify again, and the system asked me if I had worked during the previous week. I answered no since I'm still unemployed, completed my certification, and expected to get paid for both weeks. Well, I just checked my payment history and only got paid for one week! The week I certified on my phone is completely missing from my payment history. I've tried calling the unemployment office about 20 times with no luck getting through. Has anyone else had this happen? Is there any way to get that missing week's payment? I'm behind on rent and really need that money.

How do I reset MFA for NY unemployment online account after getting locked out?

NY unemployment identity verification keeps rejecting my mother's maiden name - any solutions?

So I'm trying to verify my identity for my unemployment claim. I got through most of the questions on the verification system, but when it asked for my mother's maiden name, it said it doesn't match their records. I've tried EVERYTHING - all caps, all lowercase, with hyphens, without hyphens. I even called my mom to double check the spelling! I know 100% I'm entering it correctly. This is the ONLY thing holding up my benefits and I'm going on week 6 without payment. Has anyone else had this problem with the identity verification system? Any ideas what to do now? The worst part is I can't even go back and try again - it's locked me out after 3 attempts and says I need to speak with a representative.

Why is ny unemployment making me do FOUR job search interviews in just 90 days?

I'm getting so frustrated with these constant job search interviews. Got laid off in February and started collecting unemployment in March. Since then, they've made me do 3 job search interviews already - first one by phone in early April, then an in-person one at the end of April, and another phone one in mid-May where the interviewer specifically told me "this will be your final interview." Now I just got a letter yesterday saying I need to do a FOURTH interview by phone next week. This is ridiculous! I'm actively applying to jobs (more than the required number each week) and documenting everything properly. Has anyone else been forced to do this many interviews in such a short timeframe? Is there any way to stop this harassment? These interviews are cutting into time I could be using to actually find employment.

My husband filed for ny unemployment 4 weeks ago - no approval letter, no calls, nothing!

My husband lost his job due to company downsizing in June. He immediately filed for unemployment on June 20th, answered all the questions correctly, and set up his direct deposit. It's now been over 4 weeks and not only has he not received any approval, we haven't gotten a single letter or phone call from anyone. I've tried reaching out to them through their social media accounts three different times and just get canned responses saying "someone will contact you." Meanwhile we're draining our savings just to keep up with bills. Has anyone experienced this kind of delay? What else can we do? The website just says "pending" when he logs in, and calling the number is completely useless - just automated responses and then it hangs up. We need this resolved ASAP as our rent is coming due again!

How to get a denial letter from NY unemployment from 2019?

So back in November 2019 I got laid off from my job at a marketing firm and applied for unemployment. My claim was denied because I hadn't worked enough quarters to qualify. Now I'm applying for a housing assistance program and they're asking for proof that I was denied unemployment benefits back then. I've been calling the unemployment office for two weeks trying to get this letter but can't get through to anyone. Tried logging into my account but it only shows my claims from 2021 onwards. I need this letter ASAP or I might lose this housing opportunity. Has anyone dealt with getting old denial documentation from NY unemployment? Any suggestions on what to do?

Mother's maiden name verification issue with NY unemployment - now I'm locked out!

So frustrated with the identity verification for my ny unemployment claim. I finally made it through all the steps on the website after being laid off from my sales position in August. Got to the security questions and apparently entered my mother's maiden name 'wrong' three times. I KNOW her maiden name - I've been using it for security questions my entire life! Now I'm completely locked out of my account and can't access any benefits. It's been 5 weeks without income now and I've got bills stacking up. Called the helpline dozens of times but just get an automated message saying 'high call volume' and it hangs up! Anyone else deal with this ridiculous ID verification process? How am I supposed to prove who I am when their system is rejecting the correct information?