How do I reset MFA for NY unemployment online account after getting locked out?

NY unemployment identity verification keeps rejecting my mother's maiden name - any solutions?

So I'm trying to verify my identity for my unemployment claim. I got through most of the questions on the verification system, but when it asked for my mother's maiden name, it said it doesn't match their records. I've tried EVERYTHING - all caps, all lowercase, with hyphens, without hyphens. I even called my mom to double check the spelling! I know 100% I'm entering it correctly. This is the ONLY thing holding up my benefits and I'm going on week 6 without payment. Has anyone else had this problem with the identity verification system? Any ideas what to do now? The worst part is I can't even go back and try again - it's locked me out after 3 attempts and says I need to speak with a representative.

Why is ny unemployment making me do FOUR job search interviews in just 90 days?

I'm getting so frustrated with these constant job search interviews. Got laid off in February and started collecting unemployment in March. Since then, they've made me do 3 job search interviews already - first one by phone in early April, then an in-person one at the end of April, and another phone one in mid-May where the interviewer specifically told me "this will be your final interview." Now I just got a letter yesterday saying I need to do a FOURTH interview by phone next week. This is ridiculous! I'm actively applying to jobs (more than the required number each week) and documenting everything properly. Has anyone else been forced to do this many interviews in such a short timeframe? Is there any way to stop this harassment? These interviews are cutting into time I could be using to actually find employment.

My husband filed for ny unemployment 4 weeks ago - no approval letter, no calls, nothing!

My husband lost his job due to company downsizing in June. He immediately filed for unemployment on June 20th, answered all the questions correctly, and set up his direct deposit. It's now been over 4 weeks and not only has he not received any approval, we haven't gotten a single letter or phone call from anyone. I've tried reaching out to them through their social media accounts three different times and just get canned responses saying "someone will contact you." Meanwhile we're draining our savings just to keep up with bills. Has anyone experienced this kind of delay? What else can we do? The website just says "pending" when he logs in, and calling the number is completely useless - just automated responses and then it hangs up. We need this resolved ASAP as our rent is coming due again!

How to get a denial letter from NY unemployment from 2019?

So back in November 2019 I got laid off from my job at a marketing firm and applied for unemployment. My claim was denied because I hadn't worked enough quarters to qualify. Now I'm applying for a housing assistance program and they're asking for proof that I was denied unemployment benefits back then. I've been calling the unemployment office for two weeks trying to get this letter but can't get through to anyone. Tried logging into my account but it only shows my claims from 2021 onwards. I need this letter ASAP or I might lose this housing opportunity. Has anyone dealt with getting old denial documentation from NY unemployment? Any suggestions on what to do?

Mother's maiden name verification issue with NY unemployment - now I'm locked out!

So frustrated with the identity verification for my ny unemployment claim. I finally made it through all the steps on the website after being laid off from my sales position in August. Got to the security questions and apparently entered my mother's maiden name 'wrong' three times. I KNOW her maiden name - I've been using it for security questions my entire life! Now I'm completely locked out of my account and can't access any benefits. It's been 5 weeks without income now and I've got bills stacking up. Called the helpline dozens of times but just get an automated message saying 'high call volume' and it hangs up! Anyone else deal with this ridiculous ID verification process? How am I supposed to prove who I am when their system is rejecting the correct information?

Shattered phone screen - can't apply for UI online. Help!

My phone screen is completely shattered and I can't apply for unemployment online. Has anyone else dealt with this? What are my options for applying when I can't use my phone or computer?

NYSDOL: When will payments resume after overpayment deduction?

Hey everyone, I'm wondering if anyone knows when I'll get my payments after they take out the overpayment? I've been waiting for a while now and still haven't received anything. Has anyone else dealt with this? Any idea on the timeline?

NYSDOL Backpay Delay: Any Tips to Speed Up Process or Reach a Rep?

Hey everyone, I'm trying to get my back pay sorted out with unemployment. I filed my claim a while ago but haven't received anything yet. Has anyone else dealt with this? Any advice on how to speed up the process or get in touch with someone who can help? I've been calling the NYSDOL but no luck so far.