I'm in a similar situation right now - just got laid off from my remote job last week and about to file. This thread is super helpful! One thing I'm wondering about is whether the work location affects anything else like which local job center I'd need to contact if they require in-person meetings? My company was based in NYC but I'm way upstate near Albany. Has anyone dealt with that aspect of remote work and unemployment?

This is really helpful information for all of us dealing with remote work unemployment situations! I just wanted to add that when you're filling out the application, there's usually a section where you can add notes or explanations. I'd recommend mentioning that you worked remotely in that section, even though you're using the employer's Manhattan address as your work location. That way if there are any questions during processing, the context is already there. Also, keep copies of any emails or documentation that show your remote work arrangement was approved by your employer - it can help if they need to verify your work situation later.

Same here! I've been locked out since yesterday morning. Really stressing because I need to know if my certification went through properly. Has anyone tried reaching out to their local career center? I'm wondering if they might have access to check account status when the main system is down. Also seeing a lot of people mention claimyr.com - never heard of it before but might be worth trying at this point since the regular phone lines are impossible to get through.

This is so frustrating! I've been having the exact same issue since yesterday evening. I'm in Rochester and the website has been completely inaccessible - just keeps throwing that "service temporarily unavailable" error no matter what I try. I'm supposed to certify today and really need to make sure my payment processes on time. Reading through all these comments, it sounds like this claimyr.com service might be the only reliable way to actually talk to someone when the system is down like this. Has anyone who used it recently been able to get confirmation about their certification status? I'm worried that even if I can't access the website, I still need to certify by the deadline or risk missing payments.

The system is so unfair honestly. People make mistakes and then they can't even get help when they lose their job because of it. I get that there have to be rules but sometimes life happens and people need support to get back on their feet.

I've been through a similar situation and wanted to share what I learned. Your friend should definitely file for unemployment benefits regardless - it's free to apply and the worst case is getting denied. When I went through this process, I discovered that NYS Department of Labor looks at several factors beyond just the failed test itself. They consider things like whether proper procedures were followed, if the employee was given adequate notice of the drug testing policy, and whether the role was safety-sensitive. Even if initially denied, the appeals process can sometimes uncover procedural issues that work in the claimant's favor. The key is to be completely honest on the application and provide any relevant documentation they might have about the circumstances.

Same boat here! Filed yesterday morning and still showing pending. The waiting game is the worst part of this whole process. Thanks for asking this - was wondering the same thing but didn't want to seem impatient 😅

I've been dealing with this for months now and honestly the timing is all over the place. Sometimes it updates at 7:30am sharp, other times I'm checking until like 3pm. What I've noticed is that if you file late Sunday night it might not process until later Monday. Also check your bank account directly - sometimes the money hits before the website even updates the status. The whole system needs a major overhaul tbh 🙄

Make sure you keep documentation of the job offer and your refusal with the reasons why. When you do your weekly claim certification, there might be a question about job offers - just be honest about it. The fact that it requires relocation with your family situation should protect your benefits. You're still required to actively search for suitable work in your area though.

I went through something very similar when I was on unemployment benefits. A job offer that requires a 5-hour relocation from NYC to Rochester definitely falls outside the "suitable work" requirements, especially with your circumstances. The NYS Department of Labor considers factors like commuting distance, family obligations (like kids in school), and caregiving responsibilities (your elderly mom). Document everything - save the job offer email, write down your reasons for declining, and when you file your weekly claim, answer honestly if asked about job offers. You should be completely fine continuing your benefits as long as you keep actively searching for work in your local area.