IRS refund delay: Codes 150, 806, 570, 971 on transcript, faxing identity proof - What to expect?
Hey everyone, I'm dealing with a refund delay and my account transcript is showing codes 150, 806, 570, and 971. The IRS is asking me to fax over proof of identity and income. Has anyone else been through this? What should I expect when I call them? Any tips on how to handle this situation would be really appreciated!
60 comments


Isabella Ferreira
Hey, I see the codes on your transcript and I can help explain what's going on. These codes (150, 806, 570, 971) typically indicate an identity verification issue. The 570 is a hold on your account and 971 means they sent you a notice. You'll need to verify your identity by either going to id.me or faxing the documents they requested. From what I've seen recently, getting through this process can take 6-9 weeks after verification. If you want a really detailed analysis of your specific situation, check out taxr.ai - it's this new AI tool that breaks down your transcript and tells you exactly what's happening and what to expect. I used it last week and it was surprisingly helpful.
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CosmicVoyager
•yo fr? how long did it take u to get ur refund after verifying?
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Isabella Ferreira
•took me about 7 weeks after verification, but i used taxr.ai to know exactly when it would hit my account 💯
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Ravi Kapoor
•whats taxr.ai? never heard of it 🤔
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Isabella Ferreira
•its this AI thing that analyzes ur tax docs and tells u exactly whats going on. saved me from calling the irs like 100 times lol. just upload ur docs at https://taxr.ai
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Freya Nielsen
•Just used taxr.ai and here's what I got back about my 570/971 codes. This is actually rly helpful wow
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Omar Mahmoud
•same boat here fam. been stuck on verification for 2 months 😭
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Chloe Harris
•bruh the IRS is straight 🤡 this year with these delays
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Omar Mahmoud
•just tried taxr.ai after seeing these comments and IT ACTUALLY WORKS. saved me from having an anxiety attack about my refund fr fr
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Tom Maxon
I found a way to solve IRS refund delay and codes, watch this: https://www.youtube.com/watch?v=IYVp5-Y9ETk
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Sean Flanagan
Ugh, I've been there. Those codes are a nightmare. 150 is just your tax return filed and 806 is the amount you're owed. But 570 and 971? That's where things get messy. 570 means additional review and 971 is a notice issued. Buckle up, you're in for a ride.
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Zara Mirza
•It's like they give you just enough information to stress you out without actually explaining anything. So frustrating!
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Natasha Orlova
To answer your question, OP: When you call the IRS, expect a long wait, even if you call early. Have all your documents ready and be clear about your situation. Faxing documents is a necessary step, but remember to keep copies for yourself. If you're having trouble getting through, services like Claimyr can be helpful in skipping the long hold times, but it's not free. The service has received positive feedback for its effectiveness, although not everyone will be comfortable paying for something they might eventually access for free with enough persistence. Balancing efficiency and cost is key. Once you've faxed your documents, keep checking your account transcript every few days for updates. This monitoring can provide peace of mind while waiting. Keep in mind, IRS processes are notoriously slow, so patience is crucial. Engaging with others here can also provide moral support as you navigate this bureaucratic process.
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Zainab Omar
Hot take: the whole system is designed to be confusing on purpose. They want us to mess up so they can charge penalties. Stay woke, people 👀
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Connor Gallagher
•Bruh, put down the tinfoil hat 🤡
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Yara Sayegh
•I mean... you're not entirely wrong tho 🤔
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Keisha Johnson
•While it's easy to feel that way, the system is just outdated. Improvements are needed to make it user-friendly.
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Ethan Clark
Pro tip: call right when they open. I got through in 20 minutes last week. Also, be super nice to the agent, they deal with angry people all day. Good luck!
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AstroAce
•That's solid advice. I've noticed a lot of success calling early in the morning too.
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Dylan Campbell
Hey OP, just a heads up - make sure you keep copies of EVERYTHING you fax. The IRS has a habit of "losing" documents. CYA always!
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Sofia Torres
•Great advice, it's always better to have a backup just in case.
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Anastasia Kozlov
Update: Finally got through to someone! They confirmed I need to fax my docs. Fingers crossed this speeds things up. Thanks for all the advice, everyone!
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GalaxyGlider
•Congrats on getting through! 🎉 Keep us posted on how it goes!
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Mei Wong
•Nice! Hope it's smooth sailing from here on out.
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Liam Sullivan
•Remember to follow up if you don't hear back in a reasonable time. Sometimes you have to keep the pressure on.
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Amara Okafor
Am I the only one who thinks its ridiculous we still have to FAX things in 2023? Like, hello IRS, welcome to the digital age 🙄
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Giovanni Colombo
•Ikr? Next thing you know, they'll ask us to send a message by carrier pigeon 🐦
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Fatima Al-Qasimi
•lmao true. Maybe we should start a petition for the IRS to join the 21st century
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StarStrider
•It's ironic how such an important service is stuck in outdated practices. A digital update is long overdue!
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Dmitry Sokolov
Anyone else feel like we need a support group for dealing with the IRS? 😅 This stuff is stressful af
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Ava Martinez
•Lol for real. IRS Survivors Anonymous, where do I sign up? 🤣
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Miguel Ramos
•No joke, I've had actual nightmares about tax codes. This stuff gets to you!
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QuantumQuasar
•The stress is real! It's nice to have a community here to share experiences and advice.
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NebulaNinja
I had the same issue last year. Here's what you need to do: 1. Gather all your documents (proof of identity and income) 2. When you call, be super clear about the codes on your transcript 3. Ask where exactly to fax the documents 4. Send them ASAP after the call 5. Follow up in a week if you don't hear back Good luck! The IRS is a maze, but you'll get through it.
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Anastasia Kozlov
•Thanks for the detailed advice! Did you have to fax your docs too? How long did it take to get your refund after that?
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NebulaNinja
•Yeah, I had to fax mine. It took about 3 weeks after faxing to see movement on my transcript. Then another 2 weeks for the refund to hit my account. So about 5 weeks total from faxing to $$$. Hope that helps!
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Anastasia Kozlov
•That's actually faster than I expected. Fingers crossed mine goes as smoothly!
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Yuki Kobayashi
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/_kiP6q8DX5c
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Carmen Vega
•Sounds too good to be true. Does it really work?
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Yuki Kobayashi
•Yep, it worked for me. Saved me hours of hold time. Worth every penny imo.
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Andre Rousseau
•$20 to skip the hold? Sign me up! 🙌
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Zoe Stavros
•Idk man, seems sketchy. You sure it's legit?
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Yuki Kobayashi
•100% legit. I was skeptical too, but it's a lifesaver when you're desperate to get through.
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Jamal Harris
•I guess it depends on how much you value your time. Seems like a reasonable trade-off if you're stuck.
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Paolo Longo
Hey OP, don't forget to check your transcript again in a few days after faxing. Sometimes they update it before they even contact you. Might save you some stress!
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CosmicCowboy
•That's a smart tip. It's always good to be proactive with these things.
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Luca Russo
lol welcome to IRS hell. ive been stuck in this loop for months. good luck getting anyone on the phone 🤡
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Nia Wilson
•fr tho. its like trying to win the lottery just to talk to a human 💀
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Mateo Sanchez
•I feel you. Took me 6 tries to get through. Keep at it!
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Aisha Mahmood
•It's a test of patience. You have to find the right time and just keep trying.
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Amina Diallo
Is it just me or does anyone else feel like they need a law degree just to understand their taxes? 🤦♂️
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Oliver Schulz
•Honestly, the jargon is so dense and hard to decipher. You're not alone!
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AaliyahAli
Been through this exact same situation! Those codes are super confusing at first but here's what I learned: 150 means your return was processed, 806 is your refund amount, 570 puts a hold on your account, and 971 means they sent you a notice (probably asking for identity verification). When you call, have your Social Security card, driver's license, and last year's tax return handy - they'll ask you verification questions from these documents. The fax process is annoying but necessary. Make sure to include a cover sheet with your SSN and phone number. After you fax, it usually takes 2-3 weeks to see your transcript update with new codes. Don't panic if it takes longer though - the IRS is notoriously slow. Keep checking your transcript weekly and you should see progress. Hang in there! 💪
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Oliver Cheng
This is such a helpful thread! I'm going through something similar right now - got the same codes on my transcript and have been stressing about it for weeks. @AaliyahAli thanks for breaking down what each code means, that actually makes me feel a lot better about the whole process. I was panicking thinking I did something wrong on my return. Going to gather all my documents today and call them first thing tomorrow morning. Fingers crossed I can get through! 🤞
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Daniela Rossi
•Hey @Oliver Cheng, I'm in the exact same boat! Just got those codes on my transcript last week and was totally freaking out thinking I messed something up. This thread has been a lifesaver - so glad to know we're not alone in this mess. Good luck with your call tomorrow! Let us know how it goes. The early morning tip seems to be the real deal from what everyone's saying 📞
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Rudy Cenizo
Going through the exact same thing right now! Got codes 150, 806, 570, and 971 on my transcript about 3 weeks ago and just finished faxing all my identity verification docs yesterday. The whole process has been such a headache but this thread is giving me hope that there's light at the end of the tunnel. For anyone else dealing with this - make sure you call the practitioner priority line if you have a tax pro helping you, the wait times are way shorter. Also keep multiple copies of everything you fax because like others said, they have a habit of "losing" stuff. Praying we all get our refunds soon! 🙏
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Amara Okonkwo
•Hey @Rudy Cenizo! Thanks for the tip about the practitioner priority line - I had no idea that was even a thing! Did you use a tax pro or were you able to access that line somehow? Also really good point about keeping multiple copies. I'm about to fax my docs tomorrow and definitely going to make like 5 copies of everything just to be safe. This whole verification process is such a pain but at least we're all going through it together. Hope your transcript updates soon! 🤞
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StardustSeeker
Just went through this exact same situation a few months ago! Those codes had me so stressed until I figured out what was going on. The 570 hold code is the scary one that stops your refund, but once you get through the identity verification it should resolve pretty quickly. When you call, definitely try early morning like others suggested - I got through around 8:15 AM on my third try. Make sure you have your prior year AGI, SSN, and filing status ready because they'll ask verification questions right away. The fax process took about 4 weeks for me to see movement on my transcript, then another week for the actual refund deposit. Stay patient and keep checking your transcript every few days - you'll see new codes appear when they start processing your verification docs. The whole thing is super frustrating but you'll get through it! 💪
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Derek Olson
•This is super helpful! I'm dealing with the same codes right now and it's been such a nightmare. Quick question - when you say it took 4 weeks to see movement on your transcript, did you see any intermediate codes before it fully resolved? I'm at week 2 since faxing and getting anxious about whether they even received my docs. Also, did you fax to the number they gave you over the phone or is there a standard fax number for identity verification? Thanks for sharing your experience! 🙏
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Emma Thompson
I went through this exact same situation last year and it was honestly one of the most stressful experiences dealing with the IRS. Those codes you're seeing - 150, 806, 570, 971 - are actually pretty standard for identity verification cases. The 570 is what's holding up your refund and the 971 means they already sent you that dreaded letter asking for documentation. Here's what worked for me: I called right at 7 AM when the lines opened and got through in about 45 minutes. Have your SSN, last year's AGI, and current address ready because they'll verify your identity before discussing anything. The agent will give you a specific fax number - DON'T use any generic IRS fax numbers you find online, use exactly what they tell you. When faxing, include a cover sheet with your SSN, phone number, and write "IDENTITY VERIFICATION" at the top. I sent my driver's license, Social Security card, and a utility bill. Keep checking your transcript every week - mine took about 6 weeks to show movement with new codes, then another 2 weeks for the actual refund. The waiting is brutal but hang in there! Once you get through this verification process, everything should move pretty smoothly. Good luck! 🤞
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