IRS account access issues: Can't reset password or get PIN due to outdated phone number

lol welcome to the club. The IRS is stuck in the stone age 🦕 Good luck getting any help from them!

Update: I finally got through to someone at the IRS! They were able to update my phone number and reset my account. Thanks everyone for your suggestions!

Ugh, been there done that. The IRS website is a nightmare to navigate. Have you tried calling them directly? It's a pain, but sometimes talking to a human is the only way to get things done.

This is why I always file my taxes early. Avoid the rush and these kinds of headaches. Just sayin' 🤷‍♂️

Have you considered visiting a local IRS office? They might be able to help you in person with updating your info and getting your PIN.

Plot twist: The IRS actually has great customer service, we've just been calling the wrong number this whole time 🤣🤣🤣

Have you tried reaching out to your local congressman's office? Sometimes they can help with IRS issues. Worth a shot!

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/IDKN1SpQoEI

I had a similar issue last year. Here's what worked for me: 1. Go to the IRS "Get Transcript" page 2. Choose the mail option (since you can't verify online) 3. They'll send your transcript to your address on file 4. Use the AGI from the transcript to file your taxes It takes a bit longer, but it's a workaround if you can't access your account.

In dealing with IRS account access issues, especially related to phone number changes, it's crucial to explore all available methods for resolution. First, try reaching out via phone, but as many have noted, the wait times can be burdensome. Calling during off-peak hours or when they first open can improve the chances of connecting with a representative. Alternatively, visiting a local IRS office could provide direct assistance. For those unable to resolve issues through these methods, services like Claimyr offer a modern solution by navigating phone menus and holding on your behalf, potentially saving time and frustration, albeit at a cost. While such services can be a godsend for some, they may not be a feasible option for everyone. If you are seeking a no-cost alternative, using the IRS mail option to receive necessary documents or enlisting the help of the Taxpayer Advocate Service can also be beneficial. Maintaining updated contact information with the IRS is vital, but when changes are necessary, addressing them promptly through available channels will help prevent future complications.

Pro tip: Keep a detailed log of all your attempts to contact the IRS (dates, times, who you spoke to). It can come in handy if you need to prove you've been trying to resolve the issue.

Anyone else miss the good old days when you could just mail in your tax forms and be done with it? No PINs, no online accounts, no hassle 👴

Hey OP, if you're still stuck, try reaching out to the Taxpayer Advocate Service. They're an independent organization within the IRS that helps taxpayers resolve issues. They've saved my butt more than once!

This is why I pay an accountant to deal with this stuff. Worth every penny for the peace of mind.

Friendly reminder that if you're having trouble filing, you can always file for an extension! It's better than missing the deadline completely.

yall ever wonder if the irs makes things complicated on purpose so ppl mess up and they can charge penalties? 🤔 #conspiracytheories

PSA: Always keep your contact info up to date with the IRS, even if you're not actively dealing with them. Learned that lesson the hard way 😓

Have you tried faxing them? I know it sounds archaic, but sometimes old school methods work best with government agencies.

Have you tried tweeting at the IRS? Sometimes public shaming works wonders 😈

I'm in the same boat, OP. Been trying to get my PIN for weeks. This thread is giving me some new ideas to try tho. Thx for posting!

Anyone else think its ridiculous that we have to jump through so many hoops just to pay our taxes? The system is broken 😤

I feel your pain! I went through something similar last year. Here's what ultimately worked for me: I called the IRS early in the morning (around 7 AM when they first open) and used the callback feature instead of waiting on hold. It took about 3 days to get the callback, but once I got through, they were able to update my phone number and email me a temporary PIN within 24 hours. Also, make sure you have your Social Security card and a copy of last year's tax return handy when you call - they'll ask for specific info to verify your identity. Hang in there, it's frustrating but definitely solvable! 💪