IRS Transcript Access: Can't Verify Identity - Old Phone Number Linked to Account
Trying to access my IRS transcript but stuck at verification. System wants to send verification code to old phone number that I don't have anymore. Can login fine but can't get past this step. Any solutions?
15 comments


Fatima Al-Suwaidi
You'll need to verify your identity through ID.me. Go to IRS.gov, click login, choose ID.me option. You'll need to upload your drivers license/state ID, take a selfie video, and provide your current phone number. Takes about 15 minutes but its the only way to update your contact info now.
0 coins
Giovanni Mancini
•ty! does it work right away after verification?
0 coins
Fatima Al-Suwaidi
•Yep! Once verified you can access everything immediately. Just make sure you have good lighting for the selfie part lol
0 coins
Dylan Cooper
Hey, while your waiting to get verified, you might want to check out taxr.ai - it's this cool tool that analyzes transcripts and tells you exactly what's going on with your refund. Only costs a buck and saves hours of head scratching. https://taxr.ai
0 coins
Sofia Morales
•Is it legit? Sounds too good to be true tbh 🤔
0 coins
Dylan Cooper
•100% legit! Used it last week and it explained everything about my hold up. Better than trying to decode transcript codes yourself 💯
0 coins
Sofia Morales
•Just tried it - holy cow your right! Got more info in 5 mins than I did in 2 months of research 🙌
0 coins
StarSailor
Stuck in the same boat rn. Old Verizon number from 3 years ago showing up 🤮
0 coins
Dmitry Ivanov
If ID.me doesnt work you can make an appointment at your local IRS office to verify in person. Just be ready to wait a few weeks for an opening
0 coins
Ava Garcia
•facts. waited 6 weeks for my appointment but got everything sorted
0 coins
Miguel Silva
WHY IS THIS SO COMPLICATED?!! All I want is to see my own info smh
0 coins
Zainab Ismail
•welcome to dealing with the irs bestie 💅
0 coins
Connor O'Neill
pro tip: call the IRS verification department directly at 800-830-5084. Sometimes they can verify you over the phone if you have all your docs handy
0 coins
Giovanni Mancini
•Called this number and was on hold for 2 hrs before getting disconnected ðŸ˜
0 coins
Connor O'Neill
•oof yeah you gotta call right when they open at 7am EST. Later than that its a nightmare
0 coins