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Giovanni Mancini

IRS Transcript Access: Can't Verify Identity - Old Phone Number Linked to Account

Trying to access my IRS transcript but stuck at verification. System wants to send verification code to old phone number that I don't have anymore. Can login fine but can't get past this step. Any solutions?

You'll need to verify your identity through ID.me. Go to IRS.gov, click login, choose ID.me option. You'll need to upload your drivers license/state ID, take a selfie video, and provide your current phone number. Takes about 15 minutes but its the only way to update your contact info now.

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ty! does it work right away after verification?

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Yep! Once verified you can access everything immediately. Just make sure you have good lighting for the selfie part lol

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Dylan Cooper

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Hey, while your waiting to get verified, you might want to check out taxr.ai - it's this cool tool that analyzes transcripts and tells you exactly what's going on with your refund. Only costs a buck and saves hours of head scratching. https://taxr.ai

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Sofia Morales

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Is it legit? Sounds too good to be true tbh 🤔

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Dylan Cooper

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100% legit! Used it last week and it explained everything about my hold up. Better than trying to decode transcript codes yourself 💯

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Sofia Morales

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Just tried it - holy cow your right! Got more info in 5 mins than I did in 2 months of research 🙌

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StarSailor

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Stuck in the same boat rn. Old Verizon number from 3 years ago showing up 🤮

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Dmitry Ivanov

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If ID.me doesnt work you can make an appointment at your local IRS office to verify in person. Just be ready to wait a few weeks for an opening

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Ava Garcia

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facts. waited 6 weeks for my appointment but got everything sorted

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Miguel Silva

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WHY IS THIS SO COMPLICATED?!! All I want is to see my own info smh

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Zainab Ismail

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welcome to dealing with the irs bestie 💅

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Connor O'Neill

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pro tip: call the IRS verification department directly at 800-830-5084. Sometimes they can verify you over the phone if you have all your docs handy

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Called this number and was on hold for 2 hrs before getting disconnected 😭

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Connor O'Neill

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oof yeah you gotta call right when they open at 7am EST. Later than that its a nightmare

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