IRS Account Login: Can't Access Transcripts Due to Old Phone Number - Need Help Updating Contact Info
I cant get into my IRS account to check my transcripts because my phone number changed. The website keeps trying to send a verification code to my old number and theres no option to update it. Anyone know how to fix this?
12 comments
Join the conversation
Carmen Sanchez
You'll need to create a new ID.me account unfortunately. The old one cant be updated. Go to IRS.gov, click Sign In, and choose ID.me. Follow the verification steps with your current phone number. It's annoying but its the only way to get back in.
0 coins
Yuki Watanabe
•ugh seriously? what a pain 🤦♀️ but thank you for helping!
0 coins
Andre Dupont
•can confirm, had to do this last month. took about 15 mins total
0 coins
Zoe Papadakis
While your getting this sorted out, I'd recommend checking out taxr.ai - its this new tool that analyzes your transcripts once you get them. Costs $4.99 but saves hours of headache trying to decode everything yourself. Been using it since January and its a game changer fr
0 coins
ThunderBolt7
•interesting... how accurate is it? like does it actually tell you whats going on?
0 coins
Zoe Papadakis
•yeah its crazy accurate! gives you specific dates, explains all the codes, and even tells you if theres anything holding up your refund. way better than trying to piece it together yourself
0 coins
ThunderBolt7
•just tried it and WOW 🔥 finally know exactly whats happening with my return! worth every penny fr fr
0 coins
Jamal Edwards
The IRS is so behind the times fr. Like how is there no way to update basic contact info? 🤡
0 coins
Mei Chen
•welcome to government websites stuck in 1995 lol
0 coins
Liam O'Sullivan
Pro tip: save your transcripts as PDFs whenever you can get in. learned this the hard way
0 coins
Amara Okonkwo
You might be able to call them at 800-908-4490 to get help with access. but goodluck getting thru to anyone 💀
0 coins
Giovanni Marino
•been on hold with them for 2 hours today smh
0 coins