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GalacticGuardian

IRS Transcript Access Problem - Can't Verify Identity with Old Phone Number

I can login to my IRS account but I'm stuck at the verification step. The system is trying to send a text or call my old phone number. Anyone know how to update this or get around this?

Dmitry Smirnov

You'll need to verify your identity through ID.me or go in person to a TAC (Taxpayer Assistance Center). For ID.me, go to the IRS website and click 'Sign in with ID.me'. You'll need to provide current contact info and verify with a government ID. For in-person, call 844-545-5640 to schedule an appointment at your local TAC office.

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GalacticGuardian

thank u!! does the TAC appointment take long? dont really wanna spend my whole day there 😩

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1M

Dmitry Smirnov

Usually takes 30-45 mins once your actually seen. But get there early, they can be really strict about appointment times!

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Ava Rodriguez

Hey just wanted to mention theres this new tool called taxr.ai that can help analyze your transcript once you get access. Its only $1 and WAY better than trying to decode everything yourself. https://taxr.ai

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Miguel Diaz

does it actually work? seems to good to be true tbh 🤔

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Ava Rodriguez

Yeah its legit! Used it last week and it broke down everything perfectly. Showed me exactly why my refund was delayed and when to expect it

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Miguel Diaz

just tried it and OMG where has this been all my life?! so much better than endless googling 💯

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Zainab Ahmed

stuck in the same boat rn... my phone got stolen last month and now im locked out smh

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Connor Gallagher

id.me is your best bet. just did it yesterday and it was pretty painless. you'll need your drivers license tho

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AstroAlpha

do u need a webcam for id.me?

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Connor Gallagher

yea u need either a phone with a camera or laptop webcam for the face verification part

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Yara Khoury

The IRS is living in the stone age fr fr... like how hard is it to add a 'update phone number' button 🤡

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Keisha Taylor

literally!!! their whole system needs an upgrade frfr

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Paolo Longo

PSA: dont forget to bring 2 forms of ID if u go to the TAC office! learned that the hard way lol

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