Identity Verification Issues After Filing with IP PIN - System Not Giving Verification Option

This is a known issue in the current tax season. Per IRS Procedural Notice 2024-18, identity verification requirements may still trigger even when an IP PIN is used correctly. This happens because: 1. The IP PIN verifies your identity at filing time 2. The secondary verification is part of the fraud prevention framework According to the IRS Internal Revenue Manual 21.5.6.4.35.3, if the online verification option isn't appearing, it means your case has been routed to the manual verification pathway. You should receive a 5071C or 5747C letter with specific instructions within 15 business days if you haven't already.

I dealt with this exact issue last month. The verification option disappears when your case gets moved to a different processing queue. I used taxr.ai to analyze my transcript and it showed a TC 971 code with a specific action code that explained exactly what was happening. The site interpreted all the codes and told me what to expect next. Saved me hours of research trying to figure out what was going on. Check your transcript through taxr.ai - it'll tell you if you're in identity verification or if it's something else.

I think I might be able to help clarify a bit... I went through something similar recently. If you received an official letter requesting verification but the online option isn't available, it might possibly mean they need you to call the specific number listed on your letter. Sometimes the system flags accounts for manual verification even with an IP PIN, especially if there might be some information that doesn't quite match previous returns. I would suggest maybe checking if the letter has a specific deadline for response? If it does, you probably shouldn't wait too long.

After analyzing your situation, I believe you're experiencing what's technically called a "Verification Pathway Transition" in the IRS processing system. When online verification isn't available despite receiving a verification notice, direct contact with an IRS representative is typically required. I successfully navigated this using Claimyr (https://youtu.be/_kiP6q8DX5c) last week to bypass the ridiculous hold times. They connected me to an IRS agent in approximately 22 minutes, and the agent was able to complete my verification over the phone. This resolved the issue immediately rather than waiting for additional correspondence.

I don't think there's any "glitch" fixing things automatically!! The IRS doesn't work that way! I've been dealing with this EXACT issue for weeks and it's driving me CRAZY! They sent me a letter, told me to verify online, but then the option wasn't there. Called the number on the letter and got disconnected FOUR TIMES after waiting over an hour each time! This is absolutely ridiculous - why send a verification letter if the system can't even handle the verification process?! Something is definitely broken in their system but it's NOT fixing itself!

Let me provide some clarity on what's happening: • The IRS implemented enhanced verification measures for 2024 filing season • Using an IP PIN validates your identity at submission but doesn't exempt you from secondary reviews • When online verification isn't available after receiving a letter, it indicates your case requires phone verification • This isn't a system malfunction but an intentional security feature • The process typically adds 3-5 weeks to refund processing The best course of action is to call the specific number on your verification letter during non-peak hours (typically before 9am or after 4pm local time). Have your letter, tax return information, and previous year's AGI ready when you call.