Identity Verification Issues - Online Verification Never Went Through

Been there, done that! The online ID verify system is super glitchy this yr. Same thing happened to me in Jan - thought I verified but nope! Called after 10 days & found out nothing went thru. Phone verification was way faster tbh. Took like 15 mins tops. Now my refund is scheduled for DD next Tues. Pro tip: always save your confirmation #s for everything IRS related. They're like gold when things get messed up!

Isn't it crazy how the system can just lose our verification like that? I wonder how many other people are sitting around waiting for refunds that are stuck because of failed verifications they don't even know about? Should we all just be calling instead of using the online system? I tried verifying online three times and kept getting error messages, but when I called they verified me in minutes.

There's a major disconnect between the IRS online verification system and their internal processing systems this year. I've seen this issue repeatedly in my professional capacity. The online system generates a confirmation number but fails to properly link that confirmation to your tax account. Last year, approximately 60% of my clients who verified online had to eventually call in. The system is particularly problematic for returns filed in January when the processing load is highest.

I had the exact same issue on January 29th, 2024. Online verification showed completed but nothing happened for 14 days. Called on February 12th and found out it never registered in their system. If you're experiencing delays after online verification, don't wait - call the IRS directly. I wasted exactly 14 days thinking everything was fine. If you're having trouble getting through their phone lines, I used Claimyr.com to connect with an agent in about 20 minutes instead of spending hours on hold. The agent confirmed my verification never went through and completed it right away over the phone. Got my refund exactly 9 days later.

The online verification system is basically a digital version of a coin toss this year! 🎲 Sometimes it works, sometimes it's just pretending to work. The IRS backend systems are running on technology that's older than some of the agents using it. Their verification database synchronization protocols are experiencing significant latency issues, resulting in approximately 22-28% of all online verifications failing to properly register in the master file database. It's all part of the IRS's grand strategy to make filing taxes as enjoyable as a root canal without anesthesia.

I've been watching these verification issues closely all season. My sister had the exact same problem - verified online in January, got a confirmation number and everything, but when nothing happened for three weeks, she called. The agent told her there was no record of her verification! I'm starting to think the online system is just for show this year. Every person I know who's had to verify has ended up having to call eventually. The IRS knows this is happening but they're not fixing it or warning people. It's concerning how many taxpayers might be just sitting there waiting for refunds that will never come because they think they've verified when they haven't.

Check your tax transcript. Not WMR. Transcripts update first. Look for TC 570 code. This means verification needed. Then TC 971 with notice number. Wait 9 days after verification. Call if no update. Online system fails often. Phone is more reliable. Always get confirmation number. Write it down. Ask agent for expected timeframe. Follow up if needed.