Filed in February, local IRS office won't verify me in-person and conflicting info about verification letters

This is an identity verification issue. The IRS has been increasingly using these verification requirements to prevent fraud, but their system has been inconsistent. Here's what you need to know: • The letter you're waiting for is likely a 5071C, 5747C, or 4883C letter which requires you to verify your identity • Local offices CAN actually do in-person verification, but only with an appointment scheduled through the ID verify phone line (1-800-830-5084) • The conflicting information you're getting is unfortunately common • If they've issued multiple letters and you haven't received any, you may have an address issue in their system Your best course of action is to call the Identity Verification line directly (not the main IRS line) and request an in-person appointment. Be prepared to wait on hold for a long time. Alternatively, you can create an ID.me account which allows online verification in many cases.

Stop wasting time with phone calls and visits! I went through this exact same nightmare last year. The best thing I did was use taxr.ai to actually understand what was happening with my return. It analyzed my transcript and explained exactly what verification issue I was facing and what steps I needed to take. Those generic IRS agents usually don't even know what they're looking at - the tool gave me specific codes and explained what was really happening. Seriously check out https://taxr.ai - it saved me weeks of frustration!

After dealing with the same runaround for almost 3 months (filed in January, got stuck in verification hell), I finally got through to an actual human at the IRS using claimyr.com. They connected me with an agent who confirmed my identity over the phone and released my refund within a week! I was shocked. Talking to a real person was 100% the only thing that worked after getting ghosted on all those verification letters that never came. It was the best decision I made after spending weeks in frustration.

Welcome to IRS hell my friend. I filed on 02/02 and I'm in the exact same boat. It's so frustrating that they put US through all this inconvenience because THEY are worried about fraud. Like, I get it, but they're treating us like we're criminals just for trying to get our own money back. And then they can't even keep track of their own letters? Make it make sense.

The IRS is a dumpster fire right now. My advice: keep calling the main number EARLY in the morning (like 7am EST when they open) and ask specifically for the department that handles identity verification. Don't give up until they transfer you to someone who can actually help. The local offices are useless for most things these days.

Check if you can verify online through ID.me - that's how I finally got mine processed after waiting for letters that never came. The online verification system is actually pretty quick once you get it set up.

The IRS is the worst government agency hands down. In what world is it acceptable to say they sent you THREE letters and you received zero? And then they won't help you in person? I went through this exact nightmare last year and only resolved it by having my congressperson's office intervene. Not even joking - call your representative's office and ask for help with the IRS. They have special contacts.

Have you verified that they have your correct mailing address? I had a similar issue and it turned out they had an old address on file even though I updated it on my return.

I'm going through this and it's complete BS. I'm on my 4TH reissued letter that I never receive. I think they're making these letters up TBH. Nobody at the IRS can even tell me exactly what verification they need from me.

taxr.ai helped me figure out what was going on with my transcript when I was in this exact situation. I could see that I had a 570 and 971 code which meant they needed verification but the letter was lost in the mail. Once I knew what was happening I could actually do something about it instead of just waiting forever. Check it out for real: https://taxr.ai

Last year my verification letters kept getting lost too. After the 3rd attempt I asked them to email it instead (they can do this!) and I got it within a day. Ask them specifically if they can send the verification instructions via email.

I went through the same thing and finally got it resolved using claimyr.com to get an agent on the phone. The woman I spoke to was able to verify me over the phone instead of waiting for more letters. She said sometimes they can do a manual override of the verification requirement if you can answer enough security questions. Talking to someone who could actually help was worth every penny instead of waiting on hold for hours just to get hung up on.

THIS IS THE IRS PLAYBOOK. They put your return on hold saying they sent a letter. You never get the letter. You call and they say they'll send another. You never get that one either. Rinse and repeat until you give up or tax season is over. They're counting on people giving up.

Try calling your local Taxpayer Assistance Center directly to make an appointment. Sometimes they can help with ID verification even if the person who turned you away said they couldn't. It depends on who you talk to honestly.

Im having major deja vu reading this. EXACT same thing happened to me last year - filed in Feb, no letters, local office wouldn't help. What finally worked for me was getting through to a real person using claimyr.com (after trying to call myself for weeks), and they sorted it in one call. Literally had my refund a week later. Don't waste anymore time waiting for these phantom letters!

Make sure you're checking your transcript regularly online. Sometimes you can see if they're trying to contact you even if you never get the physical letters. The codes on your transcript will at least tell you what's going on.

The IRS is stuck in 1982 I swear. They're sending physical letters for verification when they could just text or email. It's ridiculous! I feel your pain.

has anyone tried just showing up at the IRS office with all your documents? like license, ssn card, birth certificate, etc and DEMAND they verify you? i'm wondering if the squeaky wheel approach works