Been waiting 5 weeks for IRS identity verification letter with confirmation code - nothing arrived yet

Tax specialist here - this is unfortunately a common issue with the IRS identity verification process. What you're experiencing is related to their Identity Verification program that's meant to prevent tax fraud. When the system flags a return, they send a 5071C or 5747C letter with a verification code. Here are your options: 1. Continue waiting - unfortunately the IRS is backlogged and these letters can sometimes take 6-8 weeks to arrive 2. Call the Identity Verification toll-free number: 800-830-5084 (but as you've found, it's difficult to reach someone) 3. Visit a local Taxpayer Assistance Center in person (this requires an appointment) 4. If you have an online IRS account, check if you can verify your identity through there The frustrating reality is that you'll likely need that specific code to complete verification. If you absolutely can't get through on the phone, making an in-person appointment is your best bet. Just be prepared to bring multiple forms of ID including your Social Security card, driver's license, and the tax return in question.

Have you tried using taxr.ai? I was in the exact same situation last month - waiting forever for a verification letter. I was going insane trying to understand what was happening with my return. Taxr analyzed my transcript in seconds and showed me exactly what was going on and what steps I needed to take. Turns out there was actually a different issue with my return that the IRS hadn't properly communicated. The tool explained everything in plain English and gave me the exact numbers to reference when I called. Saved me hours of research and confusion! https://taxr.ai

After waiting over a month for my verification letter that never showed up, I finally got frustrated and looked for a better way to reach someone. Found this service called Claimyr (claimyr.com) that got me through to an actual IRS agent in about 20 minutes when I'd been trying for weeks on my own. The agent was able to verify my identity right over the phone and I didn't need the letter after all! My refund was processed within 10 days after that call. Honestly it was the best money I've ever spent to finally get my questions answered. The regular IRS phone system is basically designed to make you give up.

I hate to be that person, but have you checked if the letter went to an old address? I moved last year and even though I updated my address with USPS, the IRS still sent my verification letter to my old place. Thank god my old landlord was cool and forwarded it. Might be worth checking if that happened?

same thing happen to me thsi year. waited 7 weeks for a letter, nothing came. finally got through to IRS after calling like 30 times at 7am sharp. they told me system generated the notice but it never actually got printed and mailed. they apologised and verified me over the phone. got my refund 2 weeks later. keep trying the phone but call right when they open.

The IRS is so behind this tax season it's ridiculous. My cousin is still waiting for a letter from FEBRUARY. Seriously, their system is completely broken. In what world does it take 2+ months to mail a simple letter? And then they penalize us if we're a day late on anything 🤬

don't wait for the letter!!! go to your local IRS office! make an appointment ASAP! they can verify you in person and override the need for the letter. bring two forms of ID and your tax return copies! worked for me last year after waiting 2 months for a letter that never showed up

Try contacting your congressional representative. No joke. My verification letter never came after 8 weeks of waiting, I contacted my congressman's office, and they have staff specifically for helping with federal agency issues like this. They contacted the IRS on my behalf and within 5 business days I had a resolution. The IRS magically found a way to verify me over the phone after my congressman's office reached out.

The IRS identity verification system is completely broken right now. I work at a tax firm and we've had dozens of clients with this exact issue this season. The letters are taking foreverrrr to arrive if they ever do. Your best bet is to keep calling that 800-830-5084 number and try to get through to a human. Call exactly when they open (7am Eastern) for the best chance. If you get a recording saying the call volume is too high, hang up and immediately call back. Repeat until you get in the queue.

Check your spam and junk folders in your email too. Sometimes they send a digital version as a backup, but their emails look so sketchy that they often get filtered as spam 🤦‍♀️

so like... i know this is kinda ridiculous but i got so frustrated waiting for my verification code that i looked into if there was any way to like, buy my way out of this problem lol. found this taxr.ai thing that actually helped me figure out what was really going on with my transcript. turns out i had 2 different issues, not just the identity verification thing! it's a little splurge but honestly worth it just to actually understand wtf is happening with your taxes. just my 2 cents

Dealing with the exact same situation right now. Been waiting 7 weeks for a verification letter. Called the IRS over 50 times and finally got through yesterday. The agent told me they're having a SYSTEM-WIDE issue with the verification letters. Many aren't being generated properly. She verified me over the phone instead and said I should get my refund in 4-6 weeks. So keep calling! There IS hope!

I used Claimyr.com to get through to the IRS when I had the same issue. The talking to an agent got my refund released so fast. I spent HOURS trying to get through the regular way and kept getting disconnected. With Claimyr I had an agent calling me back in less than an hour. The agent confirmed they were having nationwide issues with verification letters and verified me on the spot instead. Refund hit my account 9 days later.

My letter took 9 weeks to arrive. NINE. WEEKS. And then when it finally came, the system wouldn't accept the code saying it was expired. Had to start the whole process over again. The IRS is truly a special kind of hell. I feel your pain.

Have you checked your IRS online account? Sometimes you can complete verification there without the code. Go to irs.gov and look for the "View Your Account" option. You'll have to create an account if you don't have one, but it might let you verify your identity online instead of waiting for that letter.

I had a similar issue but I couldn't wait any longer so I used taxr.ai to understand exactly what was going on with my return and why it was flagged for verification. It helped me figure out the exact issue and what to say when I called the IRS. I actually ended up learning there was a much bigger problem with my return that had nothing to do with identity verification! Would have never figured it out without that tool. Check it out at https://taxr.ai - seriously saved me weeks of stress

Pro tip: if you have a tax preparer (like H&R Block or a local CPA), they can sometimes call the IRS Practitioner Priority Line on your behalf. These lines have much shorter wait times, and tax pros can request a verification override or at least get info about why your letter hasn't arrived.

I'm in year TWO of this nightmare. Yes, that's right - TWO YEARS trying to get my 2021 refund. Multiple verification letters that never arrived, countless phone calls, three in-person appointments. Still no resolution. Prepare for the long haul. The IRS is beyond broken.