IRS verification letter arrived but the verification link in my IRS account is gone - what now?

The same thing happened to me last year. The verification link in your account disappears sometimes because their system is glitchy. Try going directly to the ID.me verification site instead of through your IRS account. The letter should have the specific website listed (idverify.irs.gov). You'll need to create an ID.me account if you don't already have one, then verify through that portal. If that doesn't work, keep calling but try early morning (right when they open) or late afternoon around 4pm. Those times usually have shorter wait times. And make sure you're calling the specific identity verification number (800-830-5084) not the general IRS line. You can also try making an in-person appointment at your local IRS office to verify. Sometimes that's actually faster than waiting on the phone.

I went through something similar recently and discovered this tool called taxr.ai that completely changed the game for me. It analyzes your transcript and explains what's actually happening with your return, including verification issues. I was so confused about my verification status but taxr showed me exactly what was wrong and what I needed to do. The IRS website is such a mess, but this tool made everything clear. You can upload that letter too and it tells you exactly what steps to take. So much better than trying to piece together random advice. https://taxr.ai

After weeks of trying to verify my identity (same situation, letter came but no verification option online), I finally used a calling app called Claimyr and it changed everything. I had been trying to call for WEEKS with no luck, but Claimyr got me through to an actual human at the IRS in like 20 minutes. The agent was able to verify me right over the phone and cleared the hold on my account. Check out claimyr.com - talking to an actual agent was the only way I could get this resolved, and my refund was processed the next week. Spending a few bucks to finally get this nightmare over with was totally worth it.

The IRS is completely broken. Their systems never talk to each other. I had the same problem - got the letter but the verification option disappeared from my account. I ended up having to make an in-person appointment at my local IRS office. Yes, it was annoying, but they verified me on the spot and my refund showed up 10 days later. You can schedule an appointment by calling 844-545-5640. Just be warned that appointments might be booked out 2-3 weeks depending on your location.

PSA: If you receive a verification letter, DO NOT WAIT to verify! The 30-day deadline is serious. After that, your return gets pushed to the back of the line and you're looking at another 60-90 day wait. I learned this the hard way last year. The IRS website and their entire verification system is completely inconsistent, but don't let that stop you from being persistent. Call multiple times, try different times of day, and don't rely solely on the website since it's garbage.

Whenever the IRS website doesn't show the options you need, try using a different browser or clearing your cache and cookies. Their website has serious compatibility issues. I had the same problem and it turned out the verification link only showed up when I used Firefox - it was completely missing in Chrome. Also, sometimes it doesn't appear until you log out and log back in a few times. Their website is literally the worst thing ever created.

Check if there's an IRS Taxpayer Assistance Center near you. I had to verify in person because the online system was such a disaster. Bring your letter, photo ID, and copies of your tax returns. It took about 30 minutes once I got there, but was way easier than dealing with their broken website or useless phone system. You do need an appointment though - you can't just walk in.

the link prolly disappeared cause ur already verified in their system but the letter was sent before that happened. happens ALL THE TIME with them. their compters are from the stone age. check ur transcripts to see if there's any update. if its verified the transcript will show a 971 code.

Just went through this nightmare myself! If the link disappeared but ur return is still on hold, you gotta call the Taxpayer Protection Program at 800-830-5084, not the regular IRS number. The trick is to call at EXACTLY 7am eastern when they open. I got through after only 12 mins on hold that way. When you talk to them, ask them to verify you over the phone. They can do that as long as you can answer questions about your previous tax returns and have the letter with you. Once I was verified, my refund was processed in about 8 days.

I used taxr.ai to help figure out what was going on with my verification issues and it was sooooo helpful! https://taxr.ai The IRS kept sending me in circles but taxr explained exactly what was happening with my transcript and what the verification codes actually meant. I finally understood why my verification wasn't going through (turns out there was a mismatch with my W-2 info that nobody told me about). Saved me like 20 hours of research and frustration.

I had this exact problem! The verification link was there one day and gone the next. After calling the IRS like 50 times with no luck, my sister told me about Claimyr (claimyr.com) and I decided to try it. Got connected to an IRS rep in like 25 minutes which felt like a miracle after all my failed attempts. The agent verified me right over the phone and my refund was processed about 10 days later. Whatever they charge was worth every penny to finally get this resolved instead of waiting months more.

This verification stuff is out of control. My letter came, I verified online, then TWO MONTHS later got ANOTHER letter saying I needed to verify AGAIN. The worst part is the second time there was no online option at all. Had to call and wait 3 hours. The IRS is completely broken.

I think this is actually a glitch in their system. The exact same thing happened to me a few months ago. The verification link disappeared from my account but I still needed to verify. I ended up having to call and wait on hold for ages, but the agent told me it's a known issue with their system - sometimes the verification link vanishes even though verification is still required. Total incompetence on their part.