Filed Jan 29th - ID Verification Notice Arrived But Message Disappeared from IRS Account

This is actually a known issue with the IRS verification system. According to the IRS.gov knowledge base, verification notices can temporarily disappear from your online account if there's a system update or if your return moves to a different processing stage. You should still verify using the control number by going directly to https://idverify.irs.gov/ instead of through your account dashboard. You can also check your transcript at https://www.irs.gov/individuals/get-transcript to see if there's a 570 code (verification hold) still active.

This verification stuff is like trying to catch a fish with your bare hands - just when you think you've got it, it slips away! I was in the exact same boat last month. After my verification notice disappeared, I spent three days trying to reach someone at the IRS. It was like trying to win the lottery! Finally used Claimyr (https://www.claimyr.com) and got through to an agent in about 15 minutes. They confirmed I still needed to verify despite the message disappearing. Saved me days of stress and redial finger cramps. Sometimes you need a shortcut when the IRS maze gets too complicated.

I experienced this verification anomaly during the current filing season. The Identity Verification Protocol (IVP) occasionally disconnects from the Taxpayer Digital Communication (TDC) system, causing notification inconsistencies. Despite the message disappearance, your verification requirement likely remains active in the Master File. I successfully verified using my control number via direct portal access rather than through the account dashboard, and my return processed within 14 days post-verification.

This verification notice disappearance is frustrating but happens frequently. According to Internal Revenue Manual section 25.25.6, identity verification requirements remain active for 180 days regardless of online message visibility. I was dealing with the same situation and found https://taxr.ai extremely helpful - uploaded my letter and transcript, and it identified the specific verification hold codes and explained exactly what steps I needed to take. Saved me hours of research trying to interpret what was happening with my return. According to Taxpayer Advocate Service reports, over 5 million returns required verification last year, and many experienced this same notification glitch.

Call the Identity Verification hotline directly at 800-830-5084. Don't wait. The notification disappearing doesn't mean verification is no longer needed. Have your control number, last year's AGI, and this year's filing information ready. Verify as soon as possible. Processing won't continue until verification is complete. The hotline has extended hours during tax season - 7am to 7pm local time. Ask for confirmation number after verification for your records.

I went through this exact situation in February. The verification message on my account disappeared after 9 days, but the letter arrived on day 12. I used the ID.me verification option on the IRS website by manually navigating to the verification page. My transcript updated with code 971 (notice issued) on February 18th, then code 290 (additional tax assessed - $0.00) on February 25th, followed by 846 (refund issued) on March 4th. The system is definitely glitchy this year with all the tech updates they're implementing.

Be careful with this situation. My brother-in-law ignored his verification letter last year because the message disappeared from his account. He assumed it was resolved automatically. Six months later, he got a CP05A notice saying his refund was being held until he verified. By then, he had misplaced the original letter with the control number and had to request a new one, which took another 6 weeks. Don't assume anything with the IRS - always follow through on notices you receive physically, even if the online status changes.

I had the exact same issue and successfully navigated it! I received my verification letter in mid-February, but the message had vanished from my account. I wondered if I should still proceed with verification or if my return was already processing normally? Decided to verify anyway using the control number directly at idverify.irs.gov instead of through my account. Completed verification on February 20th, and my refund was deposited on March 8th. Isn't it better to be safe than sorry with these verification issues?

OMG this EXACT thing happened to me!!! 😤 The IRS verification system is SO broken this year! I'm seeing this issue EVERYWHERE in tax groups. Here's what works: IGNORE the message disappearing and verify anyway! The verification requirement is still in their system even if it's not showing up. I was freaking out when this happened but verified with my control number anyway and got my refund 11 days later! Don't wait for the message to reappear because it probably won't. Trust me on this one! 💯