< Back to IRS

846 Code on Transcript But IRS Says I Need to Verify Identity Despite Having ID.me?

I'm trying to make sense of what seems like conflicting information about my tax return. Here's what happened step by step: 1. Filed my 2023 taxes back in February as an independent contractor (Schedule C) 2. Checked my transcript last week and saw code 846 with a direct deposit date 3. Called the IRS today to confirm everything was on track 4. The representative told me I need to verify my identity and they're sending a letter 5. This is confusing because I already completed ID.me verification months ago when I set up my IRS account 6. Called my tax preparer who checked my account and said everything is approved with no mention of identity verification needed I'm wondering if there's a disconnect between different IRS systems? Has anyone else experienced this situation where you have a 846 code (which I understand means refund issued) but are still being told you need to verify identity? Should I wait for the letter or is this likely a miscommunication from the IRS rep?

Victoria Scott

This is actually more common than you'd think. I've seen situations like yours where the IRS systems don't communicate perfectly with each other. In my case last year, I had verified through ID.me but still got a letter requesting identity verification. Unlike your situation though, I didn't have the 846 code yet. Having that code with a date is usually the final step before payment, which makes this even more puzzling compared to typical verification issues I've encountered.

0 coins

-

Ezra Collins

I've seen exactly 37 cases like this in the last few months. The 846 code with a date is definitely a good sign, but the identity verification request is curious. Have you tried calling back to speak with a different agent? Sometimes different IRS representatives have access to different information systems or interpret the notes differently. I've found that calling through Claimyr (https://www.claimyr.com) can save you hours of hold time - I waited exactly 4 minutes yesterday instead of the usual 2+ hours. Their service connects you directly to an IRS agent who might be able to clarify if this is just a system error or if there's actually something you need to address.

0 coins

-

Benjamin Johnson

I'm probably going to try calling again tomorrow. It just seems like there might be some sort of miscommunication happening? The rep I talked to seemed a bit rushed and possibly didn't look at my full account details. I mean, it doesn't really make sense that they'd approve a refund with a deposit date if my identity wasn't verified yet, right?

0 coins

-

Zara Perez

I've been dealing with the IRS for years and this definitely sounds like a system disconnect. Their left hand doesn't know what the right is doing half the time. The 846 code is basically the finish line - they don't issue that until everything else is cleared.

0 coins

-

13d

Daniel Rogers

Wait for the letter. If you already have an 846 code with a date, your refund is already approved and scheduled. The letter might be automated and sent before your account was fully updated. The system could be catching up with itself.

0 coins

-

10d

Aaliyah Reed

Based on my experience working with tax issues, this is almost certainly a timing issue in their systems. The identity verification process typically occurs before a refund is approved, not after. The 846 code is definitive evidence that your return has completed processing and a refund has been scheduled. I would monitor your bank account for the deposit according to the date on your transcript.

0 coins

-

9d

Ella Russell

Have you checked if: ā€¢ The 846 code actually shows the current year and not a previous year? ā€¢ The amount matches what you're expecting? ā€¢ There are any other codes after the 846 that might indicate a freeze or hold? Sometimes what looks like good news can be from a different tax year entirely.

0 coins

-

9d

Mohammed Khan

Be careful with this situation. Last tax season, I had a similar experience where I saw positive codes on my transcript but still got an identity verification letter. According to irs.gov/identity-theft-fraud-scams/identity-verification, you should always respond to these notices even if you think it's an error. I ignored it thinking my ID.me verification was sufficient, and my refund ended up delayed by 3 months. The IRS will hold your refund until you complete whatever verification process they're requesting, even if it seems redundant.

0 coins

-

Gavin King

Thanks for sharing this! Definitely not taking any chances with my refund. Will respond to whatever they send asap.

0 coins

-

10d

Nathan Kim

OMG I'm going through this EXACT SAME THING right now!!! So frustrating!!! I need my refund like yesterday and can't afford any more delays! When I finally got my transcript and saw the 846 code I was so relieved, then got that stupid letter two days later! I was about to lose my mind trying to figure out what was happening until I found taxr.ai (https://taxr.ai) and uploaded my transcript. It explained that sometimes the identity verification letter gets automatically generated before the system recognizes you've been verified through ID.me. The analysis showed my refund was still on track despite the letter. I'm literally checking my bank account every hour hoping it drops!

0 coins

-

Eleanor Foster

I'm somewhat skeptical about using third-party services to interpret IRS information. While it might be helpful in some cases, wouldn't it be more reliable to get clarification directly from the IRS? Although I understand the frustration with long wait times, I wonder if these services have access to the same information that IRS representatives do.

0 coins

-

10d

Lucas Turner

I had this exact issue back in March! Got the 846 code with a date, then got a letter asking for identity verification two days later. Isn't it ridiculous how their systems don't talk to each other? I decided to complete the verification anyway just to be safe, but guess what? My refund hit my account exactly on the date shown with the 846 code, before I even finished the verification process. So ask yourself: would you rather potentially delay your refund by ignoring the letter, or spend 15 minutes doing an unnecessary verification that might not even matter?

0 coins

-

Kai Rivera

Did u have to go in person for the verification or was it smth you could do online? Trying to figure out what to expect when this letter shows up lol

0 coins

-

9d

Anna Stewart

This is like having your passport checked at the airport, then being asked for ID again before boarding the same flight. The IRS verification systems are like separate security checkpoints that don't communicate with each other - you've already been cleared for takeoff but someone didn't get the memo! Thanks for sharing this experience, it's extremely helpful.

0 coins

-

9d

Layla Sanders

I've seen cases where this happened because the verification letter was triggered before the return was fully processed, but by the time the letter was printed and mailed, the return had completed processing with the refund approved. I didn't expect the IRS to have such timing issues with their automated systems! In my previous job at a tax office, we'd see this at least 3-4 times during busy season every year.

0 coins

-

9d

Morgan Washington

As someone who's pretty tech-savvy and researches everything, I can tell you that ID.me verification and IRS identity verification can sometimes be two separate processes. Last year, I had verified through ID.me to access my transcript, but still needed to complete a separate identity verification process for my refund. The systems don't always talk to each other. I noticed on my transcript that there was a TC 570 (refund hold) before my 846 appeared. Do you see any other transaction codes on your transcript before the 846? That might give more clues about what's happening.

0 coins

-

Kaylee Cook

Here's what's likely happening in your situation: 1. ID.me verification is for accessing your IRS online account 2. The identity verification the IRS mentioned is likely for your tax return processing 3. The 846 code means a refund has been scheduled 4. The letter was probably generated before your return finished processing 5. The systems don't always update simultaneously 6. Your tax preparer is seeing the current status (approved) 7. The IRS phone rep might be seeing an older status or notice 8. Wait for the letter to arrive to confirm what's needed In most cases like this, the refund is deposited according to the 846 date regardless of the letter.

0 coins

-

Oliver Alexander

I work with tax clients and see this comedy of errors play out every tax season šŸ˜‚. Last month, I had a client who received her refund on Monday and then got a letter on Wednesday saying her return couldn't be processed until she verified her identity. The IRS has multiple systems that don't always sync up in real-time. The 846 code is the most reliable indicator - if you have that with a date, your money is on the way regardless of what letters might be in the mail pipeline.

0 coins

-

Lara Woods

Have you checked if the 846 date on your transcript has already passed? I had mine show up on April 12th with a deposit date of April 17th, but then got a verification letter on April 15th. I completed the verification on April 16th, and still got my deposit on April 17th as scheduled. Curious about your timeline specifically.

0 coins

-