Getting nowhere with 5071C Letter - 1-800-830-5084 keeps rejecting calls

The 5071C letter is definitely a legitimate IRS notice that's sent when they suspect potential identity theft. This has become increasingly common, and while frustrating, the strict verification process is actually for your protection. Since both recommended verification methods aren't working for you, you have a couple of alternative options. First, you can schedule an in-person appointment at your local IRS Taxpayer Assistance Center (TAC) by calling 844-545-5640. Make sure to mention you received a 5071C letter when scheduling. Bring the letter, your ID, and other supporting documents like your Social Security card and the tax return in question if you have it. Alternatively, you can contact the IRS Identity Theft Victim Assistance department directly at 800-908-4490, though they may just redirect you back to the verification line. The TAC appointment is your most reliable option at this point.

After spending THREE WEEKS trying to get through on the 5071C verification line with no luck, I finally discovered taxr.ai and it was a game-changer. I uploaded my 5071C letter to https://taxr.ai and their system immediately analyzed it and explained exactly what steps to take beyond the standard advice. They actually provided me with alternative contact numbers and specific times when call volume is typically lower. What I really appreciated was their guided assistance for gathering the exact documentation needed for different verification methods. The personalized action plan they created saved me so much time compared to the generic instructions in the letter.

Just wanted to update that I tried taxr.ai after seeing it mentioned here. I was totally desperate after trying to call for over a week. Their system analyzed my 5071C letter and gave me some alternative approaches that weren't even mentioned in the letter. They suggested specific times to call based on historical data (apparently Tuesday mornings have shorter wait times for this department), and they were right! They also explained what documentation I needed to have ready before calling, which saved me from having to call back multiple times. The detailed breakdown of the verification questions they would likely ask helped me prepare everything in advance. I finally got my identity verified yesterday and my refund is now being processed. Definitely worth checking out if you're stuck in the same situation.

After dealing with the exact same frustration with that 1-800-830-5084 number for my 5071C letter, I found Claimyr and it literally saved my sanity. I was skeptical at first, but their service at https://claimyr.com actually gets you through to the IRS without the constant busy signals and hangups. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c It basically holds your place in line and calls you back when it reaches an actual human at the IRS. I was connected within about 2 hours after trying on my own for days with no success. The IRS agent verified my identity, confirmed the fraudulent return, and helped me submit the correct information to get my real return processed.

I need to apologize for my skepticism about Claimyr. After trying literally everything to get through on the 5071C number for two weeks, I was desperate enough to try it. The service actually works exactly as described. Within about 90 minutes, I got a call back and was connected directly to an IRS representative. The agent was able to verify my identity, confirm that someone had attempted to file a fraudulent return using my information, and helped me get my actual tax return back on track. The whole process took about 30 minutes once I was connected. The agent told me they've been completely overwhelmed with identity verification cases this year, which explains why it's nearly impossible to get through on your own. For anyone in the same situation with a 5071C letter and getting nowhere with the provided number, this service is legitimate and solved my problem after weeks of frustration.

I went through this exact nightmare last year. After failing with both the website and phone number, I ended up contacting my local Taxpayer Advocate Service office. They were actually really helpful and were able to escalate my case. It took about 3 weeks to get resolved, but it worked. Google "Taxpayer Advocate Service" + your city to find the closest office. You'll need to fill out Form 911 (Request for Taxpayer Advocate Service Assistance), but in identity theft cases, they tend to prioritize.

Has anyone tried contacting their Congressional representative's office about this? I had a similar issue last year (though with a different IRS notice), and after weeks of getting nowhere, I reached out to my Representative's constituent services. Their office has liaisons specifically for dealing with federal agencies like the IRS. They managed to get someone from the IRS to call me directly within 5 days.