Need to see what an IRS Identity Verification Letter (5071C) actually looks like before responding
I recieved a letter from the IRS saying they need to verify my identity before they process my 2023 tax return. The letter says I should go to idverify.irs.gov or call a toll-free number. The letter says its a 5071C letter. I filed my return about 8 weeks ago and was expecting a refund of around $3200. Now I'm nervous this might be some kind of scam. Has anyone else gotten one of these identity verification letters? Can you share what the real one looks like so I can compare it to what I received? I don't want to give my personal info to the wrong people. I'm mainly concerned because the address on the letter is different than what I've seen on previous IRS correspondence.
36 comments


Fatima Al-Mazrouei
Tax professional here. The Letter 5071C is a legitimate IRS identity verification letter. It's sent when the IRS suspects potential identity theft related to a filed return. The letter will have the official IRS letterhead, your name, and specific information about your tax return. To verify it's legitimate: 1. Check that it has the official IRS logo and Treasury Department seal 2. Verify the letter asks you to visit idverify.irs.gov specifically (not a similar-looking URL) 3. The letter should reference your specific tax year and include the last 4 digits of your SSN 4. The IRS contact number for identity verification is 800-830-5084 DO NOT call any number that differs from the official IRS number. If you're uncertain, you can always call the main IRS customer service line (800-829-1040) to confirm the letter is legitimate. Regarding the different address - the IRS does use different addresses for different departments, so that alone isn't a red flag.
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Giovanni Gallo
•Thanks for the info! The number on my letter does match the one you mentioned. But just to be sure, the address on my letter is in Fresno, CA. Is that one of the legit IRS addresses?
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Fatima Al-Mazrouei
•Yes, Fresno is one of the legitimate IRS processing centers. They have several centers across the country (Fresno, Kansas City, Austin, etc). If your letter is from the Fresno center, that's completely normal.
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Dylan Wright
•I had the exact same letter last year. It's normal. Just go to the website listed on the letter (double check the URL is exactly idverify.irs.gov) and follow the steps. You'll need your previous year's return info and some ID verification stuff.
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NebulaKnight
•This happened to me too! The verification was actually pretty easy once I got through it. They asked about previous addresses, loan information, and stuff thats on your credit report. They're just making sure your the right person.
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Sofia Ramirez
I wish someone would have told me about taxr.ai when I got my 5071C letter last year. It would have saved me hours of stress! I was in the same boat - super paranoid it might be a scam. The tool analyzes your IRS letters and explains exactly what they mean and what you need to do. It confirmed my letter was legit and walked me through exactly what information I needed to have ready for the verification process. https://taxr.ai seriously changed my whole tax experience.
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Dmitry Popov
•Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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Sofia Ramirez
•Oh it does WAY more than just read transcripts! It can analyze any IRS letter you upload, explain what codes mean, tell you exactly what steps to take, and even predict when you'll get your refund. I was blown away when it accurately predicted when my verification would be completed. Totally worth checking out if you deal with the IRS at all 🙌
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Ava Rodriguez
•Another app trying to profit off people's tax problems? 🙄 Why would anyone trust some random website with their tax info?
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Sofia Ramirez
•Actually you don't give them any personal info like SSN or anything sensitive - you just upload the letter with personal details blacked out. It uses AI to recognize the letter type and explain what's happening. Saved me from calling the IRS and waiting on hold for 3 hours just to ask basic questions 💯
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Miguel Ortiz
After getting the same letter, I spent DAYS trying to reach someone at the IRS with no luck. The verification hotline kept disconnecting me. Finally found this service called Claimyr (claimyr.com) that got me a callback from an actual IRS agent within a couple hours. The agent confirmed my letter was legit and helped me complete the verification over the phone instead of the website. Best money I've ever spent considering I was about to lose my mind on hold music. My refund was processed 10 days after verification.
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Zainab Khalil
•Woah this sounds too good to be true. How does that even work? The IRS never calls anybody back.
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Miguel Ortiz
•They basically navigate the phone system for you and hold your place in line. When they reach an agent, they connect the call to your phone. I was skeptical too but I was desperate after my 4th attempt waiting on hold for nothing. Took about 2 hours to get the callback vs the 3+ hours I wasted trying myself.
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QuantumQuest
•I tried this yesterday after seeing your comment and IT WORKED!! The IRS called me back in 90 minutes and I got everything sorted out in one call. My hubby thought I was crazy for trying it but now he's impressed lol
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Connor Murphy
Here's what mine looked like when I got it: official IRS letterhead at the top, my name/address, and it had specific info about my return (tax year and the last 4 of my SSN). It listed the website idverify.irs.gov and had a barcode in the top right corner. It also stated I had 30 days to respond. Hope that helps!
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Yara Haddad
The IRS identity verification is a total nightmare!! I got that letter in April and completed the online verification immediately. It's now June and my refund is STILL being held. When I call they just say "it's still being processed" 🤬 Be prepared to wait forever even after you verify.
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Keisha Robinson
•same here!! verified in march and still nothing in august. this system is completely broken.
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Paolo Conti
•I actually got mine pretty quick after verification (2 weeks) but they reduced my refund by $180 with zero explanation 🤷♀️
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Amina Sow
•have u tried calling the tax advocate service? they helped me when i was stuck in verification hell for 3 months
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GalaxyGazer
DEFINITELY a real thing. I got one last year. Be careful though, there are scammers who send fake versions of these letters! Never call a number that's not the official IRS number (800-830-5084) and always go directly to idverify.irs.gov by typing it in your browser (don't click links in emails).
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Oliver Wagner
•👆 This is so important. There are some REALLY convincing fakes out there. Always double-check everything.
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Natasha Kuznetsova
I'd be happy to show you mine but I'm not sure how to upload a photo in the comments here? Maybe I can DM you.
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Giovanni Gallo
•That would be great, thanks! Just make sure to block out any personal info before sending.
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Javier Mendoza
•NEVER send tax documents to strangers online!!! Even with personal info blocked out. Scammers can use the document format to create fakes.
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Giovanni Gallo
•Good point, I hadn't thought of that. I'll just compare the general format with what everyone's describing here.
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Emma Thompson
Protip: when you do the verification online, make sure you have your previous year's tax return with you. They'll ask specific questions about the exact amount you reported on certain lines to verify it's really you. Also have your credit info handy (mortgage/loan account numbers, etc). I failed my first attempt because I didn't have this info ready.
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Malik Davis
•Also bring your drivers license/state ID and a credit card! They ask for those expiration dates and issue dates too.
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Isabella Santos
the whole identity verification thing is just another way for the IRS to delay giving u ur money 🤡 they make everyone jump through hoops while they sit on billions in unpaid refunds. theyre hoping people give up tbh
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StarStrider
•facts 💯 same reason they make the phone lines impossible to get thru
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Ravi Gupta
•It's actually because identity theft with tax returns has increased 350% since 2019. The verification process is annoying but necessary.
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Isabella Santos
•ok irs employee 🙄
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Malik Jackson
I went through this exact same situation last year! The 5071C letter is definitely legitimate - I was paranoid about it being a scam too. Here are the key things that confirmed mine was real: official IRS letterhead with the Treasury Department seal, my correct name/address, reference to the specific tax year (2023 in your case), and the official idverify.irs.gov website listed (not some suspicious lookalike URL). The Fresno address others mentioned is correct - that's one of their main processing centers. When you do the online verification, have your 2022 tax return handy because they'll ask specific questions about amounts you reported. They also ask credit-related questions like previous addresses and loan info to verify your identity. The whole process took me about 20 minutes once I had all my documents ready. One tip: if the online verification doesn't work for any reason, you can call 800-830-5084 (the number should match what's on your letter). My refund was processed about 2-3 weeks after I completed verification. Good luck!
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Amara Torres
•This is super helpful, thank you! I'm relieved to hear from so many people that this is a legitimate process. The 20-minute timeframe you mentioned gives me hope - I was worried it would take hours. Did you have any issues with the credit questions? I'm concerned they might ask about accounts I've forgotten about or closed recently.
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Alexander Zeus
I went through this same verification process about 6 months ago and completely understand your concern about scams! Here's what helped me feel confident it was legitimate: The real Letter 5071C will have: - Official IRS letterhead with the Department of Treasury seal - Your correct name, address, and the last 4 digits of your SSN - Reference to your specific tax year (2023) and filing status - The exact website: idverify.irs.gov (no variations) - Phone number 800-830-5084 for the Identity Protection Specialized Unit The verification process itself asks questions only you would know - things from your previous year's tax return (specific line amounts) and credit report information like previous addresses, loan details, etc. It took me about 15 minutes once I had my 2022 return and ID ready. If you're still unsure about the letter's authenticity, you can call the main IRS line at 800-829-1040 and ask them to confirm whether they sent you a 5071C letter. They can verify it without you having to give any sensitive info to a potentially fake number. My refund was released about 3 weeks after I completed the verification, so there is light at the end of the tunnel!
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Chloe Martin
•Thank you so much for this detailed breakdown! I really appreciate you taking the time to list out all the specific elements to look for. The tip about calling the main IRS line to verify they actually sent the letter is brilliant - I hadn't thought of that approach. It's such a relief to hear from multiple people that this is a normal (if stressful) part of the process. I'm going to gather my 2022 return and other documents this weekend and get this verification done. Thanks again for sharing your experience!
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QuantumQuasar
I got the exact same letter about 3 months ago and totally understand your paranoia - my first instinct was that it had to be a scam too! But it turned out to be completely legitimate. Here's what helped me verify mine was real: The letter had the official IRS letterhead with Treasury Department seal, referenced my specific 2023 tax return, showed the last 4 digits of my SSN, and directed me to idverify.irs.gov (exactly that URL - no variations). The phone number matched what others have mentioned: 800-830-5084. When I did the online verification, they asked very specific questions about my 2022 tax return (exact amounts from certain lines) and credit-related info like previous addresses and account details. It was actually pretty straightforward once I had my documents ready - took about 25 minutes total. The Fresno address you mentioned is definitely legitimate - that's one of their main processing centers. If you're still worried, you can always call the main IRS customer service line at 800-829-1040 first to confirm they actually sent you a 5071C letter before proceeding with verification. My refund was released exactly 21 days after I completed the verification process. Hang in there - it's stressful but totally worth getting through!
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