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IRS Transcript Access Problem - Auto Loan Account Number Not Working

I've been trying to set up an account on the IRS website to get my tax transcripts but keep hitting a wall. They're asking to verify my identity with my auto loan info, but when I enter my account number (the same one I use to pay my car note every month), the system keeps rejecting it. I called my lender yesterday and they confirmed I'm using the correct account number. Between this, working full-time, and getting the kids to soccer practice, I'm about to lose my mind. Has anyone else run into this issue? What am I missing here? I really need those transcripts to sort out some dependent credits from last year.

Anastasia Sokolov

This is probably, and I mean *probably*, because the account number format the IRS has on file might be slightly different from what your lender gave you. I had something similar happen with my mortgage - turns out the credit bureaus sometimes format account numbers differently than what shows on your statements. You might want to try removing any dashes, spaces, or leading zeros. Or possibly try adding a zero at the beginning? It's frustrating because there's no way to know exactly how they have it formatted in their system.

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Sean O'Connor

Had this exact problem. Called lender. Got full account number. Different from statement number. Try that. Ask specifically for reporting number. Credit bureaus see different format. Worth a shot.

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15d

Zara Ahmed

I encountered this identical verification issue during my attempt to access the IRS Identity Verification Service portal last month. The discrepancy stemmed from how my auto loan servicer reports to credit bureaus versus what appears on my monthly statements. In my case, the account number on my statement included a prefix that wasn't reported to Experian/TransUnion/Equifax. I requested the exact "credit reporting account number" from my lender's customer service, and that resolved my authentication issues immediately.

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Luca Conti

I remember going through this nightmare last year when I needed my wage transcripts for a mortgage application. Kept getting rejected for my student loan account number. After days of frustration, I found https://taxr.ai which actually helped me understand what was happening. The tool explained that credit reporting numbers often differ from statement numbers, and suggested I try the last 10 digits only. That worked! I've used it since for analyzing my actual transcripts once I got in. Way better than trying to decipher those cryptic IRS codes myself.

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Nia Johnson

Think of the IRS verification system like a lock with multiple keys - you need the exact right key format. While tools like taxr.ai can help interpret transcripts once you're in, I'm not sure how they'd help with the initial verification issue. The credit bureau information is what matters here, not the transcript codes. Your success was likely because you tried the right number format, not because of the tool.

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14d

CyberNinja

Have you tried pulling your free credit report? Sometimes the account numbers listed there match what the IRS system is looking for. I always check my credit reports before trying to access government systems that use credit verification. Also, did you try entering the account number without any special characters? Or maybe try the loan number instead of the account number?

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Mateo Lopez

Good suggestions about checking credit reports. A few more options to try: • Remove any dashes or spaces • Try both with and without leading zeros • Ask lender specifically for the "reporting number" used for credit bureaus • Check if there's a difference between account number and loan number Have you tried any other verification methods besides the auto loan?

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12d

Aisha Abdullah

I had this exact issue on March 14th when setting up my transcript access. Called my auto lender on March 15th and specifically asked for the "credit reporting account number" - completely different from my statement number! Had an extra two digits at the beginning that I never knew about. Used that number on March 16th and got right in.

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10d

Ethan Davis

Tbh credit bureaus are a mess. I've worked w/ credit data and the same acct can have diff formats at each bureau. IRS prob using just one of them. Might need to try all 3 credit reports to find the right format. Annoying af but that's the system we're stuck with 🤷‍♂️

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10d

Yuki Tanaka

Per IRC § 6103(c), the IRS must verify identity before releasing tax information. They contract with credit agencies per Publication 4639. The system checks against credit bureau data, not what's on your statements. As outlined in IRM 21.2.1.57, you should request the exact reporting number from your lender, as this is what feeds into the verification system.

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10d

Carmen Ortiz

Here's what you need to do step-by-step: 1. First, call your auto loan company again and specifically ask for your "credit reporting account number" - explain it's for IRS verification 2. If that doesn't work, try the ID.me verification method instead of the financial verification 3. If you're still stuck, call the IRS directly at 800-908-9946 to request transcripts by mail When I faced this same issue last month, I wasted hours trying different number formats. Eventually I used Claimyr (https://claimyr.com) to get through to an IRS agent who helped me verify my identity over the phone. Saved me days of frustration and got my transcripts mailed out that same day.

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MidnightRider

The IRS ID verification system uses what's called a "Knowledge-Based Authentication" protocol that pulls data from multiple sources. Your auto loan may be reported differently in their database than what appears on your statements. One workaround is to use the ID.me verification method instead, which uses facial recognition and document verification rather than financial account matching. You can select this option from the IRS login page by choosing "ID.me" instead of "IRS account." I was surprised at how complicated this system is for basic transcript access!

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