IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I just went through this exact scenario and got my refund yesterday! Here's what happened: • Filed/accepted 1/29 • PATH hold message appeared 2/3 • TT showed payment processed 2/12 • Transcripts still showed N/A until 2/15 • Refund hit my account 2/17 The TT payment processed was definitely the first sign things were moving. Hang in there!

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Ana Rusula

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Same experience here! TT payment processed showed up exactly 5 days before my refund. It was like clockwork.

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Fidel Carson

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Did either of you have any issues with your Where's My Refund tool during this time? Mine still shows processing even though TT shows payment processed.

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Instead of refreshing WMR or transcripts constantly, try checking your bank account for a pending deposit. Many banks show pending deposits 2-3 days before they post, and sometimes this appears before any IRS tools update. Also, if you have the IRS2Go app, sometimes it updates before the website does. Worth trying different approaches rather than just the transcript route.

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Tbh I'd just set up a separate savings acct for these payments. That's what I did when this happened to me. The IRS is super overwhelmed rn and even if you call, they might not be able to fix it immediately. Just save every penny they send, don't spend it, and when tax time comes you'll be ready if you need to pay it back. Worst case, you have some extra $ set aside. Best case, you might get to keep some depending on your final tax situation. It's annoying af but less stressful than trying to fight the system.

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Yara Assad

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I experienced this exact scenario with the Advanced Child Tax Credit distribution. The payment occurred due to asynchronous processing between the opt-out database and the disbursement system. When I analyzed my situation, I found the opt-out request was timestamped after the payment authorization had already been batched in the system. The IRS reconciliation algorithm will account for this during your 2024 filing through Form 8812 (Credits for Qualifying Children and Other Dependents). You'll need to report all advance payments received on your return, regardless of opt-out status. I'm actually relieved now that I understand the mechanics behind it rather than worrying about a system error.

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Olivia Clark

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Wait. So we have to use a special form? I thought it would just be part of the regular 1040. This is getting complicated.

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Your explanation aligns with Internal Revenue Procedure 2021-24, which addresses timing discrepancies between opt-out requests and payment processing. Would you agree that maintaining documentation of the opt-out attempt is still advisable for substantiation purposes?

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Avery Davis

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The cycle code 05 means your account updates on Friday mornings, but it doesn't guarantee you'll see movement this specific Friday. According to the IRS's "Where's My Refund" FAQ page, verification processing typically takes 2-6 weeks. The 9-week timeline mentioned is their maximum estimate to manage expectations. If you check your online account at irs.gov rather than just the transcript, sometimes you can see when the verification hold is removed before other systems update.

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Verification delays are system-dependent. Processing times vary. Nine weeks is maximum estimate. Most resolve faster. Cycle 05 indicates Friday updates. Check transcript early Saturday morning. Identity verification backlog is significant this year. International verification adds complexity. TPP department works separately from regular processing. Patience is unfortunately required.

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Adaline Wong

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The IRS verification system is like a series of locked doors, where each key has to be passed from one department to another. Think of it as your verification completing successfully (first door unlocked), but then the system needs to notify the processing department (second door), which then has to integrate with the refund issuance system (third door). Your cycle code is just which day of the week your particular hallway gets checked for unlocked doors. Most people get through all doors in 2-3 weeks, but sometimes a key gets delayed between departments.

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Gabriel Ruiz

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According to IRM 25.23.2, identity verification cases should be resolved within 21 days of successful verification per the Internal Revenue Manual guidelines. However, Treasury Regulation 301.6402-2 allows for extended processing when additional review is required. I've worked with numerous clients in similar situations, and cycle 05 typically indicates batch processing occurring Thursday night into Friday morning. Your diligence in tracking these details is commendable.

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When I had this exact problem, I used Claimyr (https://claimyr.com) to get through to the IRS. They basically hold your place in line and call you when an agent is available. I got through in about 30 minutes instead of spending all day redialing. The agent confirmed my return was just in normal processing and nothing was wrong - huge relief after weeks of anxiety!

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Thank you! I'll try Where's My Refund again first, but if I need to call, I'll definitely use this service. I really can't spend hours on hold with two kids running around!

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I used Claimyr too and it was worth every penny. The IRS agent told me my return was flagged for identity verification but they never sent the letter! If I hadn't called, my refund would have been sitting there indefinitely.

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Ella Lewis

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If you filed with a tax preparer, they might be able to access your transcript through their professional account. Worth asking if you used one!

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Transcript Finally Updated! Filed 2/10, accepted 2/11 - CTC, EITC, Education Credit - DD date 2/25

Checked IRS website at 11:45pm was saying N/A for transcript, checked again at 12am and its finally showing YAYYYYY ā— According to TurboTax blog (https://ttlc.intuit.com/community/), this timing makes sense since the IRS updates overnight. Filed 2/10 accepted 2/11 Claimed Child Tax Credit (all 3 of my kids), Earned Income Credit, Education Credit, and investment income. Got both stimulus payments last year, have some self-employment income, 2 W2s. I have to use IP PIN every year due to previous identity issues... ILL UPDATE HERE IF I GET A DD DATE. As of date on transcript shows 2/16 UPDATE: just checked around 1:50pm - I HAVE A DIRECT DEPOSIT DATE FOR 02/25 YAYYYYYY THANK GOD will post screenshot in comments if anyone wants to see what a completed transcript looks like?

NebulaKnight

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I just had the exact same experience! Transcript N/A for weeks then suddenly everything appeared at once. My timeline was almost identical - filed 2/9, accepted 2/10, transcript updated last night, DD date for 2/26. I have 2 kids, claimed CTC and education credits too. The relief is immense. I was checking WMR and transcripts multiple times daily and driving myself crazy.

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Be careful with getting too excited before the money actually hits your account. Last year my transcript showed a DD date but then I got hit with a 570/971 combo code two days before my scheduled deposit. Turned out there was an income verification issue that took another 60 days to resolve. Not trying to rain on your parade, but I've learned the hard way that nothing is certain until the money is actually in your account. Double-check that you don't have any offset indicators or verification codes.

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