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I had the same issue and finally got through to the IRS after using Claimyr (https://claimyr.com). Waited on hold for over 3 hours the traditional way with no luck, but Claimyr got me connected to an agent in about 25 minutes. The agent told me there was a small verification flag on my account that was causing the delay, but nothing serious. They cleared it while I was on the phone and my refund was processed within a week. Worth every penny not to waste days trying to get through.
For real? I've been trying to call them for weeks but keep getting the "high call volume" message and getting disconnected.
100% serious. I was in the exact same situation - kept getting hung up on after waiting forever. Claimyr uses some system to hold your place in line and calls you when they get an agent. Saved me so much frustration.
I filed exactly 67 days ago (Feb 13) and just got my refund yesterday. My return had 0 issues - no credits, no deductions, nothing complicated. Called the IRS 14 times before getting through. The agent said there was a "processing delay code" on my account that had been resolved on April 1st, but the system didn't release my refund until April 19th. No explanation for the delay besides "system backlog" - which seems like a convenient excuse.
Not to be a downer, but TAS "calling back today" could mean anything from today to next month. š My brother-in-law was told the same thing in March, and they finally called him back THREE WEEKS later! And when they did call, they just said "your return is still processing" - information he already knew. The whole system is a joke this year. Maybe they're too busy spending last year's budget on fancy coffee machines or something.
I waited 9 weeks last year, and when I finally got through to the IRS, they just told me it was "in process" and to keep waiting. This year I used Claimyr (https://claimyr.com) to get through to an agent after waiting 5 weeks. Got connected in about 15 minutes instead of spending hours on hold. The agent was able to tell me exactly what was happening and when to expect my refund. Worth every penny to not sit on hold for 3+ hours.
I might try that if nothing changes by next week. Getting really frustrated with the wait and no information.
Have you checked your account transcript on the IRS website? Sometimes that will show pending refund info even when WMR doesn't update. Look for an 846 code with a date - that's your refund date.
I tried but can't seem to access my transcript online. Says something about not being able to verify my identity. Might have to request it by mail which takes even longer š¤¦āāļø
I was in your exact situation last month. DDD of 2/21, nothing for days. Called my bank, they had no record. Called IRS, they confirmed it was sent. Was about to panic when it suddenly appeared in my account on day 6! Have you considered whether your bank might have a hold policy for large deposits? Many do this automatically as a fraud prevention measure, but don't clearly communicate it to customers. Patience paid off in my case.
This could be an ACH Rejection scenario. When the bank information doesn't match IRS records precisely, the Electronic Fund Transfer (EFT) gets rejected. IRS then issues a paper check automatically, but this extends the timeline by 4-6 weeks. Monitor your Informed Delivery from USPS to catch the check when it arrives.
Chloe Anderson
I remember last year when I used H&R Block, they had a similar verification process that confused me. From what I've gathered from tax forums, these extra verification steps are actually beneficial - they're checking for common errors that trigger IRS reviews. In my previous experience, the returns that went through these extra checks actually processed faster because they had fewer issues when they reached the IRS. Have you tried checking your tax transcript directly from the IRS website? That might give you more insight than WMR.
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Diego Vargas
According to the TurboTax support forum at https://ttlc.intuit.com/, this is a known issue with the 2024 software. It's related to their enhanced error-checking algorithm. The forum suggests this happens most often with returns claiming certain credits or with self-employment income. It doesn't cause delays by itself, but it might be flagging something in your return that could cause a delay. Check out the IRS processing issues page at https://www.irs.gov/newsroom/irs-operations for current known processing delays.
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