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I'm sort of in a similar situation, but I think it might be because I filed with a tax preparer who uses SBTPG for refund transfers. It seems like sometimes this adds a bit of extra time to the whole process. In my case, I filed around January 29th and didn't see anything on SBTPG until maybe the first week of March? And then my refund came about 3 days after that. Hopefully yours is just moving through the system and will update soon.
FORGET the transcript for now and try this instead - call the IRS automated refund hotline at 1-800-829-1954! It sometimes has different/updated info compared to the WMR tool online. I was FURIOUS when nothing was showing up on my transcript for weeks but the phone system told me my refund was scheduled! Worth a shot since it takes 2 minutes and doesn't require waiting for an agent. Military families sometimes get routed differently in their systems too!
My transcripts took 31 days to update last year compared to 14 days the year before. The IRS is processing about 1.5 million returns per day right now, and HOH status changes get flagged for additional review almost 100% of the time. If you compare this to other filing status changes like going from Single to Married Filing Jointly, those typically don't trigger the same level of scrutiny. The IRS considers HOH a high-risk area for errors, so they're extra careful with those returns.
I feel your anxiety! When I went through my divorce in 2022, I filed HOH for the first time and my refund was delayed for almost 8 weeks! I was checking my transcripts every single day (sometimes twice π¬) and driving myself crazy. I finally broke down and called the IRS after 6 weeks. They told me my return had been selected for a "routine review" of my filing status. Nothing was wrong, but they were verifying I qualified for HOH. The relief I felt after that call was incredible - just knowing what was happening made the wait easier. My transcripts updated the following week. Hang in there!
I waited exactly 47 minutes on hold with the IRS trying to confirm my CTC deposit on my Serve card last month. Complete waste of time. Then I tried Claimyr (https://claimyr.com/?ref=reddit) and got connected to an agent in exactly 9 minutes. The agent confirmed my $3,600 Child Tax Credit was part of my $5,247 refund deposit and explained the remaining $1,647 difference was due to my Earned Income Credit. Claimyr's callback system saved me hours of hold music and gave me peace of mind knowing exactly what was deposited.
Has anyone checked if American Express Serve has different processing times for government deposits? I've heard some prepaid cards hold tax refunds for 1-2 business days before making them available. Did you get an email notification from Serve when it posted? And does your online account show it as "pending" or "completed"?
Did anyone get a text message from Serve about the deposit? I got my state refund on my Serve card last week but never received any notification, while my regular paycheck deposits always trigger alerts. Is the IRS deposit handled differently compared to other direct deposits?
I've had my tax refunds go to my Serve card for the past three years, and I've noticed they sometimes show up with weird descriptions. Last year mine showed up as "ACH DEPOSIT" without any mention of the IRS, and I panicked thinking it was some random deposit. Called Serve customer service and they confirmed it was from the Treasury. Just be careful about spending it right away if you're not 100% sure what it is!
I had the same mindset after two horrible years dealing with the IRS. But when my return got delayed again this year, I finally broke down and called them. Spent 3 hours on hold before getting disconnected. Then I tried Claimyr (https://claimyr.com) after seeing it mentioned here. Got connected to an actual IRS agent in about 25 minutes who fixed my issue immediately. Might be worth keeping as a backup if you end up needing to call.
How much does that service cost? The IRS phone lines are a nightmare but paying to talk to them seems wrong somehow.
I'm doing the exact same thing this year! I've even blocked the WMR website on my browser and deleted the app from my phone. My therapist actually suggested this as a way to manage my tax season anxiety. Last year I was checking 10+ times a day and it was affecting my sleep.
Luca Marino
Be careful about assuming the Deposit Date means it's guaranteed. I had a DDD appear on my Account Transcript last year, but then a Code 971 Notice Issued appeared the next day, followed by a Code 420 Examination Indicator. The IRS ended up holding my refund for an additional 60 days for income verification. Just make sure to keep checking your transcript until the money actually hits your account.
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Nia Davis
According to the IRS2Go app guidelines and the IRS.gov refund status page, you should actually see your deposit within 24 hours before or after the listed date. The TaxpayerAdvocate.IRS.gov site mentions that banks sometimes hold deposits for 1-2 business days even after receiving them from the IRS. You might want to check both your transcript and WMR tool simultaneously as they sometimes update at different times.
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